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  • June 1997
  • Teaching Note

Innovation in Action: Product Development Projects and Action-Based Learning, Instructor's Note

By: Marco Iansiti
As a project-based course, Managing Product Development has been carefully designed so that classroom discussion and students' project team activities infuse each other: learning from course materials enhances project activities, which in turn enrich subsequent... View Details
Keywords: Management Practices and Processes; Management Style; Product Development; Projects; Groups and Teams
Related

    The Transparency Trap

    To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But my research shows that less-transparent work environments can actually yield more-transparent employees who solve problems more... View Details

    • Web

    Digital Transformation

    Today's dynamic digital environment presents compelling opportunities for companies. These start with reimagining your business, understanding your customers, and engaging them using digital technology. Prepare for digital disruption... View Details

      Vikram Gandhi

      Vikram S. Gandhi is the Gerald P. Kaminsky Senior Lecturer of Business Administration in the General Management Unit. He has developed and teaches two new courses in the Elective Curriculum of the MBA Program. The first is a finance and investing course, Sustainable... View Details

      Keywords: financial services

        Geoffrey G. Jones

        Geoffrey Jones is the Isidor Straus Professor of Business History, and Faculty Chair of the School's Business History Initiative. He holds degrees of BA, MA and PhD from Cambridge University, UK. He has an honorary Doctorate in Economics and Business Administration... View Details

        Keywords: banking; beauty products; construction; consumer products; energy; entertainment; fashion; financial services; food; food processing; green technology; petroleum; service industry
        • 01 Nov 2021
        • What Do You Think?

        How Long Does It Take to Improve an Organization’s Culture?

        welcome or supported, and they will leave.” Edward Roberrts cautioned us not to expect too much from these kinds of suggestions: “It is naïve to think that empathy and humility will be welcomed in the current environment in most large... View Details
        Keywords: by James Heskett
        • 25 Apr 2012
        • Research & Ideas

        The Importance of Teaming

        growing number of organizations, the constantly shifting nature of work means that many teams disband almost as soon as they've formed. You could be working on one team right now, but in a few days, or even a few minutes, you may be on another team. Fast moving work... View Details
        Keywords: Re: Amy C. Edmondson
        • 30 Sep 2010
        • Working Paper Summaries

        Does Mandatory IFRS Adoption Improve the Information Environment?

        Keywords: by Joanne Horton, George Serafeim & Ioanna Serafeim
        • 25 Mar 2010
        • Working Paper Summaries

        Local R&D Strategies and Multi-location Firms: The Role of Internal Linkages

        Keywords: by Juan Alcacer & Minyuan Zhao; Technology
        • 30 May 2007
        • Working Paper Summaries

        Ambidexterity as a Dynamic Capability: Resolving the Innovator’s Dilemma

        Keywords: by Charles A. O’Reilly III & Michael L. Tushman
        • May–June 2023
        • Article

        Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail

        By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
        The impact of delays has been widely studied in various offline services. The focus of this study is online services, and we explore the impact of in-process delays—measured by website speed—on customer behavior. We leverage novel retail and website speed data to... View Details
        Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; E-commerce; Internet and the Web; Consumer Behavior; Policy; Retail Industry
        Related
        • 2018
        • Chapter

        Work and Workplace

        By: Kai Ruggeri, Jana Berkessel, Jascha Achterberg, Gerhard M. Prinz, Alessandra Luna-Navarro, Jon M. Jachimowicz and A. V. Whillans
        Work is a major part of many lives. While individual experiences with work will differ—from how long we work to what jobs we have and to what extent we enjoy them—almost everyone is affected by employment, whether they have a job or not. Decades of research in the... View Details
        Keywords: Workplace; Behavioral Insights; Retirement Savings; Working Conditions; Employees; Performance; Happiness; Health; Job Search; Change
        Related
        • 2017
        • Other Teaching and Training Material

        Organizational Behavior Reading: Negotiation

        By: Max Bazerman, Francesca Gino and Katherine Shonk
        Core Curriculum in Organizational Behavior is a series of readings that cover fundamental course material in Organizational Behavior. Readings include videos and interactive illustrations to help students master complex concepts. Managerial, executive, and... View Details
        Keywords: Negotiation; Negotiation Preparation; Analysis; Cross-Cultural and Cross-Border Issues
        Related
        • February 2016
        • Teaching Note

        Advanced Leadership Pathways: Raymond Jetson's MetroMorphosis and the Effort to Transform Baton Rouge

        By: Rosabeth Moss Kanter, Tessa Natanay Hamilton and Ai-Ling Jamila Malone
        Building on his successes as a politician and preacher in Baton Rouge, Louisiana, Rev. Raymond Jetson sought to empower Baton Rouge citizens to innovate solutions for their community challenges. After stepping down as the head of the Louisiana Family Recovery Corps,... View Details
        Keywords: Leadership; Health ＆ Wellness; Communities; Community Impact; Farm; Agriculture; Leading Change; Change Management; Social Entrepreneurship; Business and Community Relations; Louisiana
        Related
        • January 2013 (Revised November 2016)
        • Case

        The New Carolina Initiative

        By: Michael E. Porter and Jorge Ramirez-Vallejo
        The New Carolina Initiative case explores the process of fostering competitiveness in the subnational region, South Carolina, one of the poorest states in the United States. The case has been developed primarily for use in the course "Microeconomics of... View Details
        Keywords: Public Sector; Poverty; Competitive Strategy; Private Sector; Economic Growth; South Carolina
        Related
        • November 2000 (Revised May 2002)
        • Case

        FleetBoston Financial: Online Banking

        By: Frances X. Frei and Hanna Rodriguez-Farrar
        As the ninth largest bank holding company in the United States in 2000, FleetBoston Financial Corp. provided a myriad of financial services, including retail banking, loan origination, and brokerage accounts. This case explores how FleetBoston responded to the Internet... View Details
        Keywords: Business Model; Borrowing and Debt; Cost Management; Banks and Banking; Consumer Behavior; Service Operations; Competition; Online Technology; Banking Industry; United States
        Related
        • January 1999 (Revised March 2001)
        • Case

        MindSpring

        By: Jeffrey F. Rayport
        In a business environment where Internet Service Providers (ISP) has become increasingly commodity-like, Charles Brewer, founder and CEO of MindSpring, the nation's sixth largest ISP and the recognized leader in customer satisfaction, ponders a proposed merger with... View Details
        Keywords: Internet and the Web; Entrepreneurship; Mergers and Acquisitions; Customer Satisfaction; Growth and Development Strategy; Web Services Industry; United States
        Related
        • 18 Mar 2024
        • Research & Ideas

        When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View

        Common wisdom holds that oil and gas companies, electric utilities, and other industries known for their large carbon emissions generally oppose clean energy policies. Now, a study of corporate advocacy spanning 30 years reveals that many companies are more flexible... View Details
        Keywords: by Desmond Dodd; Energy; Utilities
        • 20 Jan 2015
        • First Look

        First Look: January 20

          Publications January 2015 Journal of Economic Behavior & Organization Prosocial Norms in the Classroom: The Role of Self-regulation in Following Norms of Giving By: Blake, P.R., M. Piovesan, N. Montinari, F. Werneken, and F. Gino Abstract—Children who are... View Details
        Keywords: Sean Silverthorne
        • Research Summary

        International business and political risk in West Africa

        This project, based on confidential corporate archives, explores the response of foreign companies to political decolonization and the threat of expropriation in Ghana and Nigeria. Foreign companies in Ghana and Nigeria, especially those from Britain, had a... View Details