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  • All HBS Web  (2,144)
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    • Research  (1,413)
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Show Results For

  • All HBS Web  (2,144)
    • News  (375)
    • Research  (1,413)
    • Events  (1)
    • Multimedia  (6)
  • Faculty Publications  (625)
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  • 04 Mar 2015
  • What Do You Think?

Can a Laissez-Faire Approach Fix Labor Market Inequality?

"Instead of an outside regulation, an internal governance on salary structure, which is based on a value that 'Every employee should go home with a smile on his face' will create win-win situations for employees and... View Details
Keywords: by James Heskett; Retail
  • 30 Mar 2010
  • First Look

First Look: March 30

practices of their portfolio firms. Prior research documents that PE firms create economic value in portfolio firms through effective governance, financial, and operational engineering. Given PE firms' focus on View Details
Keywords: Sean Silverthorne
  • 23 Aug 2019
  • Sharpening Your Skills

Has the Corporate Mission Just Been Disrupted?

their “agency” at every level will be in the best position to create change. Corporate social responsibility in action Activist CEOs Are Rising Up—and Their Customers Are Listening Are product sales affected by the CEO's stance on... View Details
Keywords: by Sean Silverthorne; Green Technology
  • 01 Mar 2010
  • Op-Ed

A Golden Opportunity for Ford and GM

to move aggressively to secure their market share gains by investing windfall profits to make their auto lineups more competitive for the next decade. That means introducing new designs that offer attractive features, improved fuel efficiency, and better View Details
Keywords: by Bill George; Auto
  • 06 Oct 2009
  • First Look

First Look: October 6

founder of JetBlue, is forced to confront a crisis in customer confidence following operational difficulties on February 14, 2007. This becomes a vital test of his leadership. Purchase this case:... View Details
Keywords: Martha Lagace
  • 29 Sep 2015
  • First Look

September 29, 2015

Record: A Step Toward Increasing Value for the Patient By: Carberry, Kathleen, Zachary Landman, Michelle Xie, Thomas W. Feeley, John Henderson, and Charles Fraser Jr. Abstract—ient-centered outcomes measurement provides healthcare... View Details
Keywords: Sean Silverthorne
  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

behavior whose work includes corporate consulting. "And I thought, did I ask an awkward question? So I asked again, 'How do you add value to your organization?' I got more nervous laughter." “If you're tied down by your job... View Details
Keywords: by Carmen Nobel
  • 08 Jan 2001
  • What Do You Think?

Have We Extended the Boundaries of the Firm Too Far?

Summing Up "What we are looking at is a fundamental challenge to our assumptions about which corporate structures work," commented Daniel Hayes in response to the recent piece on the future bounds of the organization. Raman Julka was just as dramatic:... View Details
Keywords: by James Heskett
  • 26 Feb 2014
  • Research & Ideas

How Grocery Bags Manipulate Your Mind

those who bring their own bags are more likely to buy indulgent items like ice cream and cookies. Moreover, consumers tend to place a higher value on both organic products and decadent treats when they bring their own bags than when they... View Details
Keywords: by Carmen Nobel; Retail
  • 24 Sep 2001
  • Research & Ideas

How To Be an Angel Investor

which it can be seized. Context The macro-situation, which includes external factors, such as: technology development, customer desires, the state of the economy, industry trends, etc. DealThe structure of the deal, its terms and pricing.... View Details
Keywords: by David Amis & Howard Stevenson
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

lower paying jobs . . . one look at the American auto industry gives us a glimpse into the future economy." As Daniel Hayes put it: "I see a shakeout coming among low-cost service providers unless they find ways to provide value... View Details
Keywords: by James Heskett; Service
  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

so. “You could try to explain to your customer why your product has a higher price: You don’t kill fish, and your competitor does. But many customers will have a hard time convincing themselves to pay extra... View Details
Keywords: by Carmen Nobel; Transportation; Insurance
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

not have to travel far to make deals, change jobs, or find professional partners. John Doerr of Kleiner Perkins is fond of saying that the Valley is a place where you can change your job without changing your parking spot. Shared values... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

scale, these alternative players have the potential to fundamentally change the way in which small businesses access capital, creating greater competition, price transparency, and a better customer experience. Emerging online players are... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 06 Sep 2011
  • Research & Ideas

The Power of Leadership Groups for Staying on Track

Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving customers and collaborating... View Details
Keywords: by Bill George
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

others—have become “hub firms” because they control access to billions of mobile customers coveted by all kinds of product and service providers. These hubs drive increasing returns to scale and claim a disproportionate share of the View Details
Keywords: Carmen Nobel
  • 02 Jan 2007
  • Research & Ideas

Most Popular Articles of 2006

and practical implications on the concept of accidental innovation. How Kayak Users Built a New Industry Customers have produced some of the most important innovations in industries ranging from oil refining to scientific instruments. But... View Details
Keywords: by Sean Silverthorne
  • 18 Mar 2014
  • First Look

First Look: March 18

estimate that the value at stake is approximately 10% of the firm equity, 25% of the average founder stake, or $450K in net present value. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=40285 Waste, Recycling and... View Details
Keywords: Sean Silverthorne
  • 15 Dec 2015
  • First Look

December 15, 2015

his coauthors, correct some of the misinformation, describe how the thinking on the subject has evolved, and discuss the utility of the theory. They start by clarifying what classic disruption entails—a small enterprise targeting overlooked View Details
Keywords: Carmen Nobel
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

and the development of incremental tradeoffs towards radical moves to create new business models, new forms of satisfying needs that drastically reduce costs and/or raise value perceived by customers. One important enabler of new business... View Details
Keywords: by Sean Silverthorne; Music
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