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Show Results For
- All HBS Web
(2,472)
- People (4)
- News (312)
- Research (1,688)
- Events (27)
- Multimedia (13)
- Faculty Publications (1,119)
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- Research Summary
Dissertation: A Relational Perspective on Boundary Work: How Attorneys Manage Work-Life Boundaries
Many professionals struggle with managing boundaries between work and life outside of work. For decades researchers have been trying to understand this issue but we still have much to learn about it. With my dissertation, I aim to improve our understanding of... View Details
- 2020
- Discussion Paper
Acting Now While Preparing for Tomorrow: Competitiveness Upgrading Under the Shadow of COVID-19
By: Christian H.M. Ketels and Peter Clinch
This paper aims to provide policy makers, especially those focused on the longer-term growth potential
of their countries, with an initial framework to think about their action priorities in the context of the
overall COVID-19 response. Our focus is on the... View Details
Keywords: Competitiveness; COVID-19 Pandemic; Competition; Government Administration; Health Pandemics; Economy; Supply Chain; Safety
Ketels, Christian H.M., and Peter Clinch. "Acting Now While Preparing for Tomorrow: Competitiveness Upgrading Under the Shadow of COVID-19." Discussion Paper, Institute for Strategy and Competitiveness, Boston, MA, US, 2020.
- 2009
- Working Paper
Assess, Don't Assume, Part II: Negotiating Implications of Cross-Border Differences in Decision Making, Governance, and Political Economy
When facing a cross-border negotiation, the standard preparatory assessments—of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc.—should be... View Details
Keywords: Decision Making; Cross-Cultural and Cross-Border Issues; Corporate Governance; Negotiation Process; Organizational Culture; Business and Government Relations
Sebenius, James K. "Assess, Don't Assume, Part II: Negotiating Implications of Cross-Border Differences in Decision Making, Governance, and Political Economy." Harvard Business School Working Paper, No. 10-050, December 2009.
- 2009
- Working Paper
Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation
When facing a cross-border negotiation, the standard preparatory assessments -- of the parties, their interests, their no-deal options, opportunities for and barriers to creating and claiming value, the most promising sequence and process design, etc. -- should be... View Details
Keywords: Cross-Cultural and Cross-Border Issues; Negotiation Process; Societal Protocols; Competitive Advantage; Cooperation
Sebenius, James K. "Assess, Don't Assume, Part I: Etiquette and National Culture in Negotiation." Harvard Business School Working Paper, No. 10-048, December 2009.
- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
the energy spent resisting temptation takes attention away from other tasks, but no one had ever investigated it in the context of a work environment. "Our idea was to investigate this theory that says when we resist temptation we... View Details
Keywords: by Michael Blanding
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
training typically doesn’t yield the return on investment in improved organizational effectiveness and performance that companies expect. “Individual development has to take place in the context of a larger change process motivated by the... View Details
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
level. Their work has been both influenced by and reported recently by several academics. Harvard Business School professors Michael Luca and Max Bazerman track experimentation in decision-making back to the Book of Daniel, BC 167-164. They put forward a View Details
- Research Summary
Understanding Customers
In conventional business case studies, protagonists almost never have the option of stepping back to seek a new understanding of the customer. But to be effective in practice, managers need both the self-assurance and ability to initiate and pursue, with rigor and... View Details
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
medical errors tend to have multiple, systemic causes. In addition, she made structural changes within the organization to create a context in which failure could be identified, analyzed, and learned from. To create a forum for learning... View Details
Keywords: by Amy Edmondson & Mark D. Cannon
- Research Summary
Models of optimal experience (flow)
Flow is a state of profound task-absorption, involvement, and intrinsic enjoyment that makes the person feel one with the activity. Csikszentmihalyi's Flow Theory states that flow is more likely to occur in situations in which the person feels that the activity is very... View Details
- 04 Feb 2010
- What Do You Think?
What’s the Best Way to Make Careful Decisions?
information available, history, experience, the number of deciders, and so forth. Nevertheless, several comments reflected an uneasy fondness for a good dose of intuition in the mix. Guy Gould-Davies' comment was particularly insightful: "The idea of using feeling... View Details
Keywords: by James Heskett
- 13 Nov 2019
- Research & Ideas
Don't Turn Your Marketing Function Over to AI Just Yet
departments within the firm could query it for answers to questions ranging from optimal pricing to product design. What prevents this from materializing? After all, machine learning is delivering self-driving cars and beating human players on Jeopardy! The answer:... View Details
Keywords: by Kristen Senz
- 23 Jun 2008
- Research & Ideas
Innovative Ways to Encourage Personal Savings
have too little income. In addition, there is a whole host of reasons why people put off savings, especially in the context of an economy where consumerism is common. A variety of levers can be used to support people who want to save (not... View Details
- 19 Sep 2005
- Research & Ideas
Rethinking Company Loyalty
their own professional goals and the company's goals. When people understand the larger business context in which the company is operating, they can more easily define ways to advance their own careers." Of course, frank and frequent... View Details
Keywords: by Lauren Keller Johnson
- 2007
- Text Book
Teaching the Moral Leader: A Literature-Based Leadership Course
By: Sandra J. Sucher
This book is a comprehensive, practical manual to help instructors integrate moral leadership in their own courses, drawing from the experience and resources of the Harvard Business School course "The Moral Leader," an MBA elective taken by thousands of HBS students... View Details
Keywords: Competency and Skills; Curriculum and Courses; Moral Sensibility; Body of Literature; Books; Leadership; Personal Development and Career
Sucher, Sandra J. Teaching the Moral Leader: A Literature-Based Leadership Course. Routledge, 2007.
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
reviews and best-practice dissemination are so important. Sales is a performance art, salespeople exhibit a wide variance in performance outcomes, and those outcomes depend upon innate talent as well as the context in which that talent is... View Details
Keywords: by Kristen Senz
- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
important that they act aggressively towards competitor companies However, it seems crucial that they have the behavioral flexibility to act very differently towards subordinates and co-workers.” These comments were advanced in the View Details
Keywords: by James Heskett
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
studied in other contexts as part of a larger project on innovation. One of the big problems in innovation is how to free yourself from preconceptions, to get outside your expectations and normal tendencies, so that you can create... View Details
- 18 Dec 2006
- Lessons from the Classroom
Grooming Next-Generation Leaders
context is as much about following as it is about leading. It's all about managing change, but change in a given context. They're not at the stage of changing companies. What they're doing is challenging status quo. And so what we teach... View Details
Keywords: by Martha Lagace
- 04 Feb 2013
- Research & Ideas
Are the Big Four Audit Firms Too Big to Fail?
Big Five era (1999-2002), and the Big Four era (2003-2006). All but the final consolidation were due to mergers and acquisitions; the last contraction was due to the collapse of Arthur Andersen. The researchers studied how often and in what View Details