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Publications

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  • All HBS Web  (2,111)
    • People  (1)
    • News  (620)
    • Research  (1,145)
    • Events  (6)
  • Faculty Publications  (338)

Show Results For

  • All HBS Web  (2,111)
    • People  (1)
    • News  (620)
    • Research  (1,145)
    • Events  (6)
  • Faculty Publications  (338)
← Page 57 of 2,111 Results →
  • 25 Oct 2011
  • First Look

First Look: October 25

specific assumptions about fairness principles or priority criteria, our method offers the designer the flexibility to select his desired criteria and fairness constraints from a broad class of allowable... View Details
Keywords: Sean Silverthorne
  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

technology is being diverted to the creation of more variations on basic ideas faster instead of “an economy based on new products/platforms/ideas.”  Donald Shaw cited “problems in finding qualified people to hire.”  He also said that, “It appears to me that our View Details
Keywords: by James Heskett; Computer; Computer
  • 06 Dec 2012
  • News

New Thinking on Healthcare Reform

Tim Brown, president and CEO of the design firm IDEO. Christensen then drew a parallel between the evolution of the computer industry and what is... View Details
Keywords: Ambulatory Health Care Services; Ambulatory Health Care Services
  • 14 Jul 2003
  • Research & Ideas

Keeping Your Balance With Customers

and profits could be derived from scale. Customer management was relegated to selling and promoting the company's products. The customer relationship was seldom the issue. The New Economy has changed all of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 03 Sep 2020
  • Op-Ed

Why American Health Care Needs Its Own SEC

services of unknown quality. The lack of transparency protects providers and insurers from needing to compete on the price and quality of their services. Lack of competition,... View Details
Keywords: by Regina E. Herzlinger; Health
  • 26 Aug 2009
  • Op-Ed

Where Cash for Clunkers Ran Off the Road

cumbersome. Each clunker required dealer salespeople to complete 11 forms, the online computer system set up by Citi was slow and sometimes crashed, View Details
Keywords: by John Quelch; Auto
  • 26 Jun 2000
  • Research & Ideas

Presentation Round-Up

to the fact that anyone can access it from any computer as long as they have a browser, she said. Her company, Desktop.com, is building an integrated Internet desktop services platform View Details
Keywords: by Martha Lagace & Kenneth Liss; Technology; Communications; Telecommunications
  • 11 Oct 2017
  • Research & Ideas

The House Wants to Squelch Voices of ‘Small’ Shareholders. Research Shows Those Voices Matter.

Source: iStock In June 2017, the US House of Representatives passed the Financial CHOICE Act, a 589-page bill designed to repeal many of the regulations in the Dodd-Frank Wall Street Reform and Consumer... View Details
Keywords: by Carmen Nobel
  • Web

Strategic Plan | Information Technology

enable the HBS community to make a difference in teaching, learning, research, administration, and engagement. 2. Design Sustainable Technology Architecture We ensure that the right approach is applied for... View Details
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

surgical service that is constantly improving. The case has many details about how Dr. Shingleton works with his staff and patients and how the provider team focuses on patient... View Details
Keywords: Martha Lagace
  • 17 Apr 2017
  • Research Event

The Most Pressing Issues for Platform Providers in the Sharing Economy

“I am shocked by how many entrepreneurs and how many VCs haven’t asked the question of what creates the network effect [whereby a product or service becomes more valuable to customers as more people use it],... View Details
Keywords: by Carmen Nobel; Service
  • 23 Apr 2020
  • Research & Ideas

This Crisis Loan Program Preserved Jobs—and Made Money

likely to stay employed and in professions where they want to develop a career. For the government, Vallée recommends, “Go big, as the efficiency of this tool is proven, while staying attentive to crafting the most appropriate View Details
Keywords: by Rachel Layne; Financial Services
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

and placed the global financial system at risk. I assert that the root cause of the crisis can be found in five related systems: incentives, risk management View Details
Keywords: Sean Silverthorne
  • 12 Jul 2010
  • Research & Ideas

Rocket Science Retailing: A Practical Guide

Whether you sell widgets, designer fashions, or life-saving drugs, mastering the art and science of better analytics can set you ahead of your competitors, according to HBS professor Ananth Raman View Details
Keywords: by Martha Lagace; Retail; Auto
  • 23 Dec 2002
  • Research & Ideas

Setting the Stage: A Young Scholar at HBS

University of Pennsylvania? Wadhwani: My research focuses on the historical development of banking services for ordinary Americans. In the early nineteenth century, banks primarily served the commercial financing needs of merchants, View Details
Keywords: by Laura Linard; Financial Services; Financial Services
  • 01 Sep 2010
  • News

Start-Ups Make Their Pitch

Medical Devices, the regional finalists were: Boston: iSpecimen (Mike Pierce, MBA ’01, interim COO) is building a network that connects clinical laboratories and hospital electronic medical record systems at... View Details
Keywords: awards; Furniture and Related Product Manufacturing; Furniture and Related Product Manufacturing
  • 12 Oct 1999
  • Research & Ideas

Porter’s Perspective: Competing in the Global Economy

interconnected companies, specialized suppliers, service providers, firms in related industries, and associated institutions in particular fields that compete but also... View Details
Keywords: Re: Michael E. Porter
  • 11 Jul 2012
  • Research & Ideas

The Future of Boards

that realm," he says. Lorsch is the Louis Kirstein Professor of Human Relations at HBS, where he has taught and researched for over 47 years. He is the author of many articles View Details
Keywords: by Julia Hanna
  • 01 Jun 2023
  • News

Action Plan: Net Proceeds

“I’m a root-cause kind of guy,” says Robert Goodwin (GMP 3, 2007), reflecting on a military, government, and civilian career that has taken him from counterdrug operations in Colombia to assisting with the peace process in Sudan to rebuilding the health care system in... View Details
Keywords: April White; recycling; corporate social responsibility; waste management; water; Waste Management and Remediation Services; Corporate Services
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

organizational leaders should insist on and practice greater transparency in management decision making." In a U.K. bank, David Physick relates that "we encouraged knowledge sharing through... View Details
Keywords: by James Heskett
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