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  • 17 Aug 2009
  • Research & Ideas

Quantifying the Economic Impact of the Internet

The fight was lost as consumers voted for free information supported by advertising over subscription services. Ironically, online advertising and the commercialization of the Web achieved important goals of the resisters: to preserve the... View Details
Keywords: by John Quelch; Advertising; Publishing
  • Web

Online Business Essential Courses | HBS Online

$2,650 Credential Certificate Courses (3) Business Analytics Professor Janice Hammond Unlock actionable insights by mastering data analysis techniques to solve real-world business challenges and drive informed decision-making. 8 weeks, 5... View Details
  • 25 Apr 2024
  • News

Origin Stories

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Where we come from and how we were raised has a profound effect on who we become. The recipients of this year’s Alumni Achievement Award grew up... View Details
  • 27 Sep 2016
  • First Look

September 27, 2016

critical outputs. Managers use this information to communicate goals up, down, and across their organizations and later to monitor performance against those goals. Using View Details
Keywords: Sean Silverthorne
  • 30 May 2023
  • News

Finding PRIDE

students to connect via an untraceable off-campus phone number. Those founding members launched what would become a decades-long tradition—a community within the community. The group’s name, originally borrowed from a similar group at... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • Web

Demonstration Policy | About

speak to the USRR’s application. Principles The USRR begins by noting, The central functions of an academic community are learning, teaching, research, and scholarship. By accepting membership in the University, an individual joins a... View Details
  • Profile

Charlotte MacDonald

calendar with too many formal commitments. Because I want this experience to be reflective, I need to leave myself some time, some freedom and mental energy." Her reflections are informed and reinforced by both her direct colleagues... View Details
Keywords: Consulting
  • January 2020
  • Case

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli, Carla Larangeira and Mariana Cal
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details
Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America
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  • Web

Alternative Investments Course | HBS Online

Participants who fail to complete the course requirements will not receive a certificate and will not be eligible to retake the course. More detailed information on course requirements will be communicated... View Details
  • 30 Mar 2020
  • Research & Ideas

The New Rules for Remote Work: Pandemic Edition

with staff and more meeting-based communication may be necessary now, particularly in the early days of adjusting to the remote work world. Research shows that informal conversation benefits remote... View Details
Keywords: by Dina Gerdeman
  • Web

Health Care Curriculum - Institute For Strategy And Competitiveness

Cancer Center are the subject of cases, but there are cases on smaller providers and community hospitals as well. Cases include not only U.S. organizations, but also providers in Germany, Sweden, the United Kingdom, and a growing number... View Details
  • September 2008 (Revised August 2009)
  • Case

VMware, Inc., 2008

By: David B. Yoffie, Andrei Hagiu and Michael Slind
Paul Maritz took the helm of VMware in July 2008, just as the company confronted a radically new competitive environment. Since its founding in 1998, VMware had been the leading provider of virtualization software. Now it faced the kind of threat that every software... View Details
Keywords: History; Digital Platforms; Competition; Decision Choices and Conditions; Applications and Software; Business Strategy
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  • September 2024
  • Article

Political Elite Cues and Attitude Formation in Post-Conflict Contexts

By: Natalia Garbiras-Díaz, Miguel Garcia-Sanchez and Aila M. Matanock
Civil conflicts typically end with negotiated settlements, but many settlements fail, often during the implementation stage when average citizens have increasing influence. Citizens sometimes evaluate peace agreements by voting on referendums or the negotiating... View Details
Keywords: Civil Unrest; Peace Process; Political Leadership; Peace; Politics; Policy Change; Policy; Government and Politics; Government Administration; Governance; Political Elections; Civil Society or Community; Negotiation; Negotiation Participants; Public Relations Industry; Colombia; Latin America; South America
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  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

also present a panoply of challenges for communities and states. Surprisingly, federal laws are chief among those challenges despite the fact that online marketplaces facilitate transactions traditionally regulated at the local level. In... View Details
Keywords: Sean Silverthorne
  • 24 Oct 2011
  • Research & Ideas

The Yelp Factor: Are Consumer Reviews Good for Business?

common uses of online ratings: restaurants. "Restaurants are a classic example in economics where the consumer has to make a decision based on very little information," he says. In theory, ratings sites fill in the gaps by providing a tremendous amount of... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

familiar arguments both for and against. Private developers and other supporters argue that new restaurants and retail shops, high-rise housing, and other spruce-ups revitalize communities by attracting outside investment and luring new... View Details
Keywords: by Dina Gerdeman
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

but not nearly as dramatic as a computer produced in 2000, which runs 10 million times faster than a 1960s' computer. Carr's graph on information technology stands as a subject lesson for Darrell Huff's well-known book How to Lie with... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • 01 Apr 2014
  • First Look

First Look: April 1

competitive interaction research to consider potential drawbacks and emphasize how competitive exposure, enabled by powerful intermediaries, can inhibit innovation. We develop a conceptualization of information leakage that occurs when... View Details
Keywords: Sean Silverthorne
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

current chapter, we build on a conceptualization of teams as information-processing systems and highlight reflexivity as a critical information processing activity. Specifically, we describe the relationship of team reflexivity to team... View Details
Keywords: Dina Gerdeman
  • Web

General Management Curriculum - Faculty & Research

in effective leadership. MBA Elective Curriculum (SECOND YEAR) Course Title Faculty Name Term Quarter Credits The Arts of Communication Candace Bertotti Spring 2026 Q3Q4 1.5 Building and Sustaining a Successful Enterprise (also listed... View Details