24/7 Work Culture - Publications - Faculty & Research

13 Nov 2013
Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

studies of cultures where certain talismans or totems could only be touched by men, who believed that the touch of a woman would make the object lose its power. Throughout history, men seem to have feared gender contamination much more... View Details

Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto

Teaching Interest

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

05 Sep 2007
First Look

First Look: September 5, 2007

Working PapersDesigning a Two-Sided Platform: When to Increase Search Costs? Authors:Andrei Hagiu and Bruno Jullien Abstract We propose a model for analyzing an intermediary's incentives to increase the search costs incurred by... View Details

Keywords: Martha Lagace

21 Feb 2023
Research & Ideas

Are Your Employees Passing Up Incentives? Try Promoting the Programs More

everything from working out at the gym to turning off the lights at home. Yet, despite the brainpower devoted to devising creative rewards and fine-tuning offerings, employees don’t always buy in. “All this money and time and smart people... View Details

Keywords: by Scott Van Voorhis

09 Jul 2007
Research & Ideas

Five Steps to Better Family Negotiations

because of its effect on future interactions. But some family relationships are weakened to the point where beating the other side is consciously or unconsciously desired by at least 1 party in the negotiation. So it is worth thinking through whether you wish to View Details

Keywords: by John A. Davis and Deepak Malhotra

October 14, 2019
Article

Cracking the Code of Sustained Collaboration

By: Francesca Gino

When most organizations strive to increase collaboration, they approach it too narrowly: as a value to cultivate—not a skill to teach. So they create open offices, talk up collaboration as a corporate goal, and try to influence employees through other superficial means... View Details

Keywords: Collaboration; Listening; Empathy; Feedback; Organizational Culture; Interpersonal Communication; Training; Programs

Citation

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15 Jun 2021
News

Keeping Hourly Workers Focused on the Stock, Not the Clock

and opening new channels of communication. “When you extend ownership, that’s the opening to a conversation. Employees will often rightfully think, ‘Well, I’m an owner, I should be involved. I should have a say.’ It’s a cultural... View Details

Keywords: April White; Management of Companies and Enterprises; Management

19 Aug 2021
Op-Ed

Don't Ignore Your Employees' Misery—TAKE Control

employees’ dismay. If nothing else, the pandemic has taught us that one-size-fits-all approaches can be extremely counterproductive. In fact, numerous surveys and news articles suggest that employees have been just as productive working... View Details

Keywords: by Hise O. Gibson and MaShon Wilson

11 Apr 2012
Research & Ideas

The High Risks of Short-Term Management

Assistant Professor George Serafeim, coauthor of the working paper Short-termism, Investor Clientele, and Firm Risk, with HBS doctoral candidate Maria Loumioti and Assistant Professor Francois Brochet. "We tend to make sweeping statements... View Details

Keywords: by Sean Silverthorne; Financial Services

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

industrial-strength evaluation processes. There is no time for slow assimilation when substituting acquisitions for R&D. The new people won't work if the vision and values aren't compatible. Cultural due... View Details

Keywords: by Joseph L. Bower

07 May 2020
Research & Ideas

The One Good Thing Caused by COVID-19: Innovation

directly as they walk out of the store, with no checkout required. Many cultural industries—museums and galleries, cinemas, concert halls, independent musicians and artists—found means to create, perform, and connect with their audience... View Details

Keywords: by Hong Luo and Alberto Galasso

10 Jan 2007
HBS Case

The Challenge of Managing National Security

attacks. Garry Emmons: The focus of your work is on how to manage integration within a highly differentiated organization. Post-9/11, how's the intelligence community doing on that score? Jan Rivkin: Intelligence issues are enormously... View Details

Keywords: by Garry Emmons; Service

May–June 2025
Article

What People Get Wrong About Psychological Safety

By: Amy C. Edmondson and Michaela J. Kerrissey

Psychological safety—a shared belief among team members that it’s OK to speak up with candor—has become a popular concept. However, as its popularity has grown, so too have misconceptions about it. Such misunderstandings can lead to frustration among leaders and... View Details

Keywords: Leadership; Organizational Culture; Employees; Interpersonal Communication

14 Aug 2007
First Look

First Look: August 14, 2007

Working PapersHedge Fund Investor Activism and Takeovers Authors:Robin Greenwood and Michael Schor Abstract We examine long-horizon stock returns around hedge fund activism in a comprehensive sample of 13D filings by portfolio investors... View Details

Keywords: Martha Lagace

10 Nov 2015
Blog Post

Using an MBA for a Career Change

and do a ten day consulting project for a company in an emerging market. My team worked for Dafiti.com, the second largest e-commerce retailer in Brazil. I was impressed by how rapidly e-commerce companies could create jobs and started... View Details

Web

The Challenge of Color - The High Art of Photographic Advertising - Baker Library | Bloomberg Center

was the master of trichrome carbro printing, considered one of the superior color processes of the time and one that became widely used. A number of photographers in the NAAI exhibition, including James Doolittle and Alfred Cheney Johnston, were well known for their... View Details

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

the court of public opinion again. If you were a McDonald’s board member, what would you have done differently? Why? What do you think? Share your thoughts in the comments below. Editor's note: Heskett explores the leader's role in his upcoming book, Win From Within:... View Details

Keywords: by James Heskett

19 Apr 2023
News

A Kick Start for Latin American Startups

digitally and in person, as Latin America works to catch up to digital options already available in more mature markets. Another firm, Alude, supports the real estate industry through a platform that allows brokers to digitize their... View Details

Keywords: Maureen Harmon

22 Mar 2013
Research & Ideas

Pulling Campbell’s Out of the Soup

to imagine that we could inspire high performance with no employee engagement." Conant decided to grow the soup business, and he championed the idea of "winning" on two fronts--in the workplace and in the marketplace. To improve the View Details

Keywords: by Dina Gerdeman; Food & Beverage

15 Jun 2009
Research & Ideas

GM: What Went Wrong and What’s Next

declared bankruptcy on June 1, 2009. “All stakeholders must work together to make GM's bankruptcy filing a comma rather than a period in the storied history of this American corporate icon." -Daniel Heller Its future appears... View Details

Keywords: by Staff; Auto

Publications