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- All HBS Web
(3,292)
- People (9)
- News (934)
- Research (1,169)
- Events (9)
- Multimedia (190)
- Faculty Publications (620)
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- 23 Apr 2013
- First Look
First Look: April 23
patterns before and after team scaffolds were implemented. Our results show that the team scaffolds improved performance, in part by reducing the number of partners with whom each role occupant coordinated. We then analyze qualitative View Details
Keywords: Sean Silverthorne
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
interview him, and he graciously agreed, spending 90 minutes talking with me about the deal and about dealmaking more generally. I learned a tremendous amount from that conversation, and it certainly fueled my interest in understanding... View Details
Keywords: by Julia Hanna
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back for more. In this e-mail interview with HBS Working Knowledge's Manda Mahoney, Harvard Business... View Details
Keywords: by Manda Mahoney
- 14 Nov 2006
- First Look
First Look: November 14, 2006
in the twenty-first century." Grove gave Tedlow unprecedented access to his private papers, along with wide-ranging interviews and access to his closest friends and key business associates. Nothing was off limits, and Tedlow was free... View Details
Keywords: Sean Silverthorne
- 07 Feb 2005
- Research & Ideas
How “Career Imprinting” Shapes Leaders
course, VCs I interviewed didn't use the word "career imprint"; still, what they did point to were important differences in the kinds of capabilities, connections, confidence, and cognition that people developed at these... View Details
Keywords: by Mallory Stark
- 14 Mar 2017
- First Look
First Look at New Research, March 14
creative or in love with risk, but they are deeply inquisitive, open to new experiences, and comfortable with the unpredictable. He also offers evidence-based, practical advice for interviews and résumé screening that hiring managers can... View Details
Keywords: Sean Silverthorne
- 04 Apr 2019
- Cold Call Podcast
Can Mark Zuckerberg Rebuild Trust in Facebook?
through until you acknowledge your own culpability. If you fire me from my job, I have to look myself in the mirror and ask, "What role did I have in getting fired?" In a CNN interview that I showed in class, Mark puts all the... View Details
- 21 May 2013
- First Look
First Look: May 21
theories we argue that they have been based on an inadequate and insufficiently specified concept of ERM. Based on a ten-year field project, over 250 interviews with senior risk officers, and three detailed case studies in high... View Details
Keywords: Sean Silverthorne
- 07 Oct 2008
- First Look
First Look: October 7, 2008
Lawrence Summers had presided over the final interviews of world-renowned architects being considered for the science complex planned for Harvard's expanded campus in Allston. The selection process had absorbed nine months in 2005 and... View Details
Keywords: Martha Lagace
- 11 Sep 2012
- First Look
First Look: September 11
protagonist is a real estate investor doing due diligence on the magnitude of the crisis, the impact on the firm's operations, and the likelihood of resolution. Due diligence includes interviews with city water officials and global-scale... View Details
Keywords: Sean Silverthorne
- 06 Jul 2009
- Research & Ideas
Conducting Layoffs: ’Necessary Evils’ at Work
really wanted to understand their experience so that we could help people equip themselves to get these crucial tasks done effectively and compassionately. Q: How did you conduct this research? What are your main findings? A: In our study, we View Details
Keywords: by Martha Lagace
- August 2021
- Case
Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19
By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
- 24 Oct 2017
- Research & Ideas
Tax Reform is on the Front Burner Again. Here’s Why You Should Care
Monday, after this interview took place, waded into the discussion by opposing how the proposal would change the treatment of certain retirement funds.) Weinzierl: I don't see anything particularly that bears his fingerprints.... View Details
Keywords: by Sean Silverthorne
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
firms, less is known about the more complex choices faced by hybrid organizations that balance social and economic objectives and curate symbolic, values-based portfolios. By process-tracing original interview data from three leading... View Details
Keywords: Dina Gerdeman
- 02 Sep 2014
- First Look
First Look: September 2
process. Using survey and interview data we analyze how a CSO's authority and responsibilities differ across organizations that are in different stages of sustainability commitment. We document increasing organizational authority of the... View Details
Keywords: Sean Silverthorne
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic approach to hedonic learning, and then test it against traditional analytic methods in a series of... View Details
Keywords: Dina Gerdeman
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
definition of independence? My short answer is no. Several HBS colleagues and I recently did interviews with 35 directors who are leaders on their boards. We asked, "Tell us what you think needs to happen differently in the... View Details
Keywords: by Roger Thompson
- 18 Aug 2009
- First Look
First Look: August 18
business contribution. The case uses interviews with Winfrey and her team to analyze how the business model and strategy of the company has changed—in the context of a dynamic marketplace, rapid technological innovation, and Winfrey's own... View Details
Keywords: Martha Lagace
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
of fast food. Easterbrook, who had been a longtime McDonald’s branding executive from the UK, was tapped to take over as CEO. The case cites an interview with a former colleague, Richard Robinson, saying, “Steve knows every inch of how... View Details
- 16 Jul 2013
- First Look
First Look: July 16
daily diary entries and weekly interviews from four project teams, and a separate sample of critical incident interviews, to induce process models of successful and unsuccessful helping episodes. We found that, in unsuccessful episodes,... View Details
Keywords: Anna Secino