Publications

Educators

February 2000 (Revised June 2002)
Case

Development of the Internet in China (A), The: Challenges and Opportunities

Explores the development of the Internet in China. Starts with background information on China, the Internet, and several common Internet business models. Discusses regulatory and business obstacles to the growth of e-commerce in China. Finally, presents forecasts and... View Details

Keywords: Internet and the Web; Emerging Markets; Retail Industry; China

Educators

March 1997 (Revised April 1998)
Case

Amazon.com (A)

By: Jeffrey F. Rayport

Jeff Bezos, the founder and CEO of Amazon.com, an Internet-based bookseller, has created one of the most successful ventures for electronic commerce on the Web. With revenue growing at a pace of 30% per month, Bezos attributes the success of Amazon.com to its value... View Details

Keywords: Competition; Internet and the Web; Entrepreneurship; Retail Industry

Educators

July 2006
Article

The Architecture of Participation: Does Code Architecture Mitigate Free Riding in the Open Source Development Model?

By: Carliss Y. Baldwin and Kim B. Clark

Keywords: Design; Information Technology; Internet and the Web

Read Now

July 1999
Article

An American Democracy Network: Factors Shaping the Future of On-line Political Campaigns

By: Sharon Docter, William H Dutton and Anita Elberse

Keywords: Internet and the Web; Government and Politics

24 Apr 2014
News

Optimizing search technology

other societal problems. “At Elsevier, I’m using the latest in web technology to help searchers get to the best content as quickly as possible,” says Dumon, who co-filed several US patents related to search. “We publish 20 percent of the... View Details

September–October 2022
Article

Should Your Company Sell on Amazon?: Reach Comes at a Price

By: Ayelet Israeli, Leonard A. Schlesinger, Matt Higgins and Sabir Semerkant

Selling on Amazon allows brands to reach millions of consumers—but that exposure comes with costs. They include smaller margins, more competition, the risk of commoditization, and less knowledge about customers. In this article, the authors present a scorecard to... View Details

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2019
Working Paper

The Impact of the General Data Protection Regulation on Internet Interconnection

By: Ran Zhuo, Bradley Huffaker, KC Claffy and Shane Greenstein

The Internet comprises thousands of independently operated networks, where bilaterally negotiated interconnection agreements determine the flow of data between networks. The European Union’s General Data Protection Regulation (GDPR) imposes strict restrictions on... View Details

Keywords: Personal Data; Privacy Regulation; GDPR; Interconnection Agreements; Internet and the Web; Governing Rules, Regulations, and Reforms; European Union

Read Now

November 2014
Supplement

The Grommet - Video Supplement

By: Lynda M. Applegate, Karen Gordon Mills, Lena G. Goldberg and Annelena Lobb

Keywords: Retail; Internet and the Web; Entrepreneurship; Product Launch; E-commerce; Retail Industry

31 Mar 2011
News

Building an Online Swap Shop

Reinhart: Deriving success in derivative markets. thredUP, a children’s clothing swap Web site cofounded by HBS classmates James Reinhart and Chris Homer (MBA ’09), expanded into toys last fall, just in time for the holidays. Shoppers had... View Details

Keywords: Clothing and Clothing Accessories Stores; Retail Trade

19 Jun 2009
Research Event

Business Summit: The Evolution of Agribusiness

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date of Event: October 13, 2008 Moderator: David E. Bell, HBS faculty... View Details

Keywords: Re: David E. Bell & Ray A. Goldberg; Agriculture & Agribusiness

Web

Buy Now, Pay Later: Pre-Industrial Credit in Practice

inconvenient, merchants relied instead on “bookkeeping barter,” keeping careful records of a web of debts and credits denominated in shillings and pence, though hard money seldom passed through their hands. To pay up, merchants arranged... View Details

01 Apr 2000
News

Marketing Muscle

side of the world, Fabiola Arredondo (MBA '92) has established local Yahoo! Web portals from Italy to Scandinavia. Cited as one of twenty "Trend-Setting Women" in the November 1999 issue of Tornado-Insider.com, Arredondo's leadership... View Details

01 Oct 2000
News

Linda B. Kanner: All in the Family

true of her techno-savvy son Adam (MBA '98). "He's had a million ideas forever," Kanner laughs. "I was always Adam's sounding board." One of those ideas was for an e-commerce Web site that would offer discounted goods and services to... View Details

Keywords: Julia Hanna

01 Jun 2006
News

Job One: Alumni Engagement

recommended strategies to help clubs promote, maintain, and grow their membership, including use of unique club-only benefits and incentives. Second, the committee recommended ways to make the HBS Alumni Web site a more comprehensive tool... View Details

Keywords: Peter Cooper

01 Apr 2002
News

New Director of MBA Career Services Focuses on Power of Alumni Network

a difficult place now, and our students can be part of the effort to help turn it around." Just a few months into his new job (landed, incidentally, through the HBS Career Services Web site), Merrick is finding some good news in the midst... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

October 1999
Article

Software Development on Internet Time

By: M. A. Cusumano and D. B. Yoffie

Keywords: Applications and Software; Research and Development; Internet and the Web

November 7, 2017
Article

Temporary Sharing Prompts Unrestrained Disclosures That Leave Lasting Negative Impressions

By: Reto Hofstetter, Roland Rüppell and Leslie John

With the advent of social media, the impressions people make on others are based increasingly on their digital disclosures. Yet digital disclosures can come back to haunt, making it challenging for people to manage the impressions they make. In field and online... View Details

Keywords: Disclosure; Privacy; Self-presentation; Impression Formation; Behavior; Perspective; Internet and the Web; Social Media

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2014
Book

Retail Revolution: Will Your Brick & Mortar Store Survive?

By: Rajiv Lal, Jose B. Alvarez and Dan Greenberg

In Retail Revolution, the authors go beyond the common belief of retail as a monolithic industry and provide a framework that any brick-and-mortar retailer can use to respond to the eCommerce threat. Through six examples, this book demonstrates how this... View Details

Keywords: Business Ventures; Internet and the Web; Marketing Strategy; Distribution Channels; Retail Industry