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Publications

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  • All HBS Web  (2,161)
    • People  (4)
    • News  (660)
    • Research  (1,189)
    • Events  (2)
    • Multimedia  (52)
  • Faculty Publications  (656)

Show Results For

  • All HBS Web  (2,161)
    • People  (4)
    • News  (660)
    • Research  (1,189)
    • Events  (2)
    • Multimedia  (52)
  • Faculty Publications  (656)
← Page 56 of 2,161 Results →
  • 24 Feb 2022
  • Op-Ed

Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC

transparency on their slice of the pie. Trustworthiness. When President Franklin Delano Roosevelt created the SEC, the 1933 law was often called the “Truth in Securities Act.” The SEC has helped build trust by requiring auditing of... View Details
Keywords: by Regina Herzlinger and Richard Boxer; Health
  • 22 Feb 2021
  • Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

mutual trust that the rep establishes with others in the company. Further, the effects of successful talent management seem to be cumulative: good people learn from each other. Again, this is especially true in sales, where modeling... View Details
Keywords: by Kristen Senz
  • Web

Faculty - Race, Gender & Equity

current research focuses on issues of gender and technology, and the... Sandra J. Sucher MBA Class of 1966 Professor of Management Practice Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized View Details
  • Web

Judges - Alumni

expertise with a start-up owner mindset and a bias toward action and outcomes. A trusted partner and “first call” to entrepreneurs, Tina currently serves on the boards of Arrae, August, and Dae. Tina is uniquely fluent across the... View Details
  • Web

Capturing & Disseminating Video/Photography During Course Activities | About

participants achieve deeper understanding and realize personal growth. Consistent with the School’s community values, we all must work to create a learning environment of trust and mutual respect, free expression and inquiry, and a... View Details
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

Management Teams: The Role of Team Trust and Learning from Failure” ( Strategic Organization , February 2012) with Abraham Carmeli and Asher Tishler. Amy C. Edmondson : Included in the 2017 Thinkers50 list—a list of the world's most... View Details
  • 05 May 2011
  • What Do You Think?

How Ethical Can We Be?

practices that place a great deal of weight on "attitude" and "listening skills." Trust is a cornerstone of an efficient and effective system. Bad things happen when it is undermined by unmet expectations or ethical... View Details
Keywords: by Jim Heskett
  • 01 Sep 2023
  • News

End Game

Illustration by James Steinberg In the 1960s and 1970s, as the environmental movement dawned in the United States, a new generation of activist-minded entrepreneurs appeared. Among them were companies like Body Shop, Aveda, Tom’s of Maine, and Whole Foods—all founded... View Details
Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade
  • March 2023
  • Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
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Srinivasan, Suraj, and Li-Kuan Ni. "Ransomware Attack at Colonial Pipeline Company." Harvard Business School Teaching Note 123-070, March 2023.
  • 25 Jul 2005
  • Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

ideas, more willing to help, and more trusting than would typically be the case. A similarly positive environment can be created if you work with someone who has an attractive personality—someone who is empathetic, for example, or... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
  • 01 Dec 2014
  • Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

kinds of leadership, and sometimes the best leaders are those who rarely have to do or say anything, but [who] can be very effective through quiet example-setting," says Werker. "Maybe we just trust Scandinavians to be nice... View Details
Keywords: by Michael Blanding
  • 03 Oct 2007
  • Research & Ideas

Dealing with the ‘Irrational’ Negotiator

possible that the employee was still confident that he would win the case because he did not trust the executive or the firm's record keeping. How could the executive educate the employee regarding his prospects for winning in court?... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
  • 03 Dec 2021
  • Blog Post

Physicians Off the Beaten Path

engineering and was required to spend equal amounts of time at a laboratory, in front of a computer and at the hospital. “Doctors,” this professor said, “won’t trust you if they know you are engineers.” I later came to know he was being... View Details
  • 06 Mar 2020
  • Book

A Great Teacher's Lessons for Leading

people, not to or at them. There is an opportunity to figure out ways to work in more meaningful ways with people. Book Excerpt Teaching by Heart: One Professor's Journey to Inspire By Thomas J. DeLong How Teachers Create Covenants This is a subject about which I’m... View Details
Keywords: by Martha Lagace; Education
  • Web

Research - Race, Gender & Equity

Good for the Buyer and Good for Society: Sampo-yoshi, Sustainability and Trust at ITOCHU By: Sandra J. Sucher and Bethelehem Y Araya In 2024, ITOCHU CEO Masahiro Okafuji was at a crossroads. As the thirteenth CEO since ITOCHU’s founding... View Details
  • 20 May 2014
  • Research & Ideas

Managing the Family Business: Survival’s Secret Sauce

that result in ownership splits weaken a family and greatly reduce its assets and returns. You need a program to bring together the family behind the business, to strengthen trusting bonds and build family commitment to your company. A... View Details
  • 06 Sep 2022
  • Blog Post

To Go-Go: A Foodtech Startup Serves Up Scale in Latin America

and people need to trust those brands without knowing them,” Azuero says. “Getting that first client, that first user, is harder.” Still, he and Izquierdo are bullish on their prospects, as are investors: Last summer, the company raised... View Details
  • July 2018 (Revised July 2018)
  • Teaching Note

Argentina Power—Don’t Cry for Me Argentina

By: Nori Gerardo Lietz and Sayiddah Fatima McCree
Teaching Note for HBS No. 218-041. This case concerns a complex potential energy infrastructure investment in Argentina by a global conglomerate shortly after Mauricio Macri (“Macri”) became President of Argentina in 2015. The central issues are (i) why was a country... View Details
Keywords: Argentina; Argentine Exceptionalism; Infrastructure Finance; Investing; Finance; Inflation and Deflation; Government and Politics; Energy Generation; Infrastructure; Utilities Industry; Energy Industry; Financial Services Industry; Argentina; South America
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Lietz, Nori Gerardo, and Sayiddah Fatima McCree. "Argentina Power—Don’t Cry for Me Argentina." Harvard Business School Teaching Note 219-010, July 2018. (Revised July 2018.)
  • Web

Frequently Asked Questions | HBS Online

moves beyond the spreadsheet and provides a hands-on approach for demystifying the data science ecosystem and making you a more conscientious consumer of information. Starting with the questions you need to ask when using data for decision-making, this course will help... View Details
  • March 2017
  • Case

Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger

By: Jan W. Rivkin and Amram Migdal
This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details
Keywords: Education; Business Education; Curriculum and Courses; Executive Education; Higher Education; Interdisciplinary Studies; Learning; History; Business History; Human Resources; Employees; Employee Relationship Management; Management; Management Analysis, Tools, and Techniques; Organizations; Practice; Relationships; Groups and Teams; Labor and Management Relations; Rank and Position; Research; Social Psychology; Attitudes; Behavior; Emotions; Motivation and Incentives; Power and Influence; Social and Collaborative Networks; Status and Position; Trust; Society; Social Issues; Theory; Education Industry; United States; Massachusetts; Illinois
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Rivkin, Jan W., and Amram Migdal. "Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger." Harvard Business School Case 717-469, March 2017.
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