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Show Results For
- All HBS Web
(2,160)
- People (4)
- News (660)
- Research (1,189)
- Events (2)
- Multimedia (52)
- Faculty Publications (657)
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
income for many people. During 2021, as travel resumed, Airbnb hosts collectively earned $34 billion across 6 million active listings. One possible reason that Airbnb prominently features the names and faces of hosts on its site is to engender View Details
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
ideas, more willing to help, and more trusting than would typically be the case. A similarly positive environment can be created if you work with someone who has an attractive personality—someone who is empathetic, for example, or... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- 18 Nov 2002
- Research & Ideas
Where Morals and Profits Meet: The Corporate Value Shift
Guaranty Trust Bank, which I recount in the book, provides a nice example. Given that studies have consistently found Nigeria to be among the world's most corrupt countries, it would not appear, at least initially, to be a very promising... View Details
Keywords: by Carla Tishler
- 20 May 2014
- Research & Ideas
Managing the Family Business: Survival’s Secret Sauce
that result in ownership splits weaken a family and greatly reduce its assets and returns. You need a program to bring together the family behind the business, to strengthen trusting bonds and build family commitment to your company. A... View Details
- 03 Dec 2021
- Blog Post
Physicians Off the Beaten Path
engineering and was required to spend equal amounts of time at a laboratory, in front of a computer and at the hospital. “Doctors,” this professor said, “won’t trust you if they know you are engineers.” I later came to know he was being... View Details
- 03 Oct 2007
- Research & Ideas
Dealing with the ‘Irrational’ Negotiator
possible that the employee was still confident that he would win the case because he did not trust the executive or the firm's record keeping. How could the executive educate the employee regarding his prospects for winning in court?... View Details
Keywords: by Deepak Malhotra & Max H. Bazerman
- Web
Faculty - Race, Gender & Equity
research focuses on issues of gender and technology, and the... Sandra J. Sucher MBA Class of 1966 Professor of Management Practice Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized View Details
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
practices that place a great deal of weight on "attitude" and "listening skills." Trust is a cornerstone of an efficient and effective system. Bad things happen when it is undermined by unmet expectations or ethical... View Details
Keywords: by Jim Heskett
- 01 Sep 2023
- News
End Game
year of business, the company announced that the family was giving away all of their equity (worth somewhere in the billions) to a new entity called the Patagonia Purpose Trust and a new nonprofit, the Holdfast Collective. The 501(c)(4)... View Details
- March 2023
- Teaching Note
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
- July 2018 (Revised July 2018)
- Teaching Note
Argentina Power—Don’t Cry for Me Argentina
By: Nori Gerardo Lietz and Sayiddah Fatima McCree
Teaching Note for HBS No. 218-041. This case concerns a complex potential energy infrastructure investment in Argentina by a global conglomerate shortly after Mauricio Macri (“Macri”) became President of Argentina in 2015. The central issues are (i) why was a country... View Details
- Web
Research - Race, Gender & Equity
Good for the Buyer and Good for Society: Sampo-yoshi, Sustainability and Trust at ITOCHU By: Sandra J. Sucher and Bethelehem Y Araya In 2024, ITOCHU CEO Masahiro Okafuji was at a crossroads. As the thirteenth CEO since ITOCHU’s founding... View Details
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
name is REVOK. “James would often have an outrageous means of approaching the situation that didn’t immediately seem obvious and sometimes you thought was a little bit crazy,” said Williams, now a Detroit-based painter. “But based on past experiences with him and this... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 06 Sep 2022
- Blog Post
To Go-Go: A Foodtech Startup Serves Up Scale in Latin America
and people need to trust those brands without knowing them,” Azuero says. “Getting that first client, that first user, is harder.” Still, he and Izquierdo are bullish on their prospects, as are investors: Last summer, the company raised... View Details
- 27 Mar 2024
- Blog Post
Video: Inspirational Women in Business
was the first cold call in my section. So, my excitement was on another level talking about her. Whitley Cargile: Sandra Horbach, the Americas co-head of corporate private equity at Carlyle. I chose to join Carlyle to work with her. I also View Details
- June 2009 (Revised February 2010)
- Case
Cirque du Soleil -- The High-Wire Act of Building Sustainable Partnerships
By: Ramon Casadesus-Masanell and Maxime Aucoin
The case describes the history and business model of Cirque du Soleil (CdS). The case allows for a rich discussion and analysis of Cirque du Soleil's business model with an emphasis on how it interacts with that of MGM Mirage. Le Cirque and MGM's business models... View Details
Keywords: Business Model; Investment; Profit; Globalized Markets and Industries; Growth and Development Strategy; Market Entry and Exit; Partners and Partnerships; Trust; Entertainment and Recreation Industry
Casadesus-Masanell, Ramon, and Maxime Aucoin. "Cirque du Soleil -- The High-Wire Act of Building Sustainable Partnerships." Harvard Business School Case 709-411, June 2009. (Revised February 2010.)
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
people, not to or at them. There is an opportunity to figure out ways to work in more meaningful ways with people. Book Excerpt Teaching by Heart: One Professor's Journey to Inspire By Thomas J. DeLong How Teachers Create Covenants This is a subject about which I’m... View Details
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
and understand the input needed and the internal workflow used by businesses in order to trust AI’s judgments and validate results. Organizational shift: Towards a more open and experimental culture. ML/AI engineers are still a novelty in... View Details
Keywords: by Rocio Wu
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
mutual trust that the rep establishes with others in the company. Further, the effects of successful talent management seem to be cumulative: good people learn from each other. Again, this is especially true in sales, where modeling... View Details
Keywords: by Kristen Senz
- Web
Frequently Asked Questions | HBS Online
spreadsheet and provides a hands-on approach for demystifying the data science ecosystem and making you a more conscientious consumer of information. Starting with the questions you need to ask when using data for decision-making, this course will help you know when to... View Details