Theory Of Machine - Publications - Faculty & Research

13 Jun 2014
Op-Ed

World Cup Soccer: 770 Billion Minutes of Attention

game, and they will forget the powerful machine that controls the most popular sport in the world. For more on The Economics of Attention, see The Rising Cost of Consumer... View Details

Keywords: by Thales Teixeira; Sports

31 Oct 2004
What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

Summing Up Whether or not this month's respondents represent a self-selected sample of enthusiasts for the book, The Wisdom of Crowds, they agree that the findings it presents have strong implications for... View Details

Keywords: by James Heskett

01 Oct 1996
News

"Service-Profit Chain" Links Members of Service Management Unit

the newest member of the Service Management unit, joined the faculty last year. In research that covers human resources and operations management, she has studied the impact of processes on organizations.... View Details

Keywords: Susan Young

07 Sep 2016
What Do You Think?

How Can the Threat of Networks Be Reduced?

networks as we know them, with their devices, will cease to exist within the next decade. These bit based clod machines will yield to a kind of biologic environment, where the systems are secondary to the... View Details

Keywords: by James Heskett

09 Jul 2009
Working Paper Summaries

Performance Pressure as a Double-Edged Sword: Enhancing Team Motivation While Undermining the Use of Team Knowledge

Keywords: by Heidi K. Gardner

March 2024 (Revised May 2025)
Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz

In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details

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Monitoring CPU usage of your jobs on the HBSGrid - Research Computing Services

machine (replace EXEC_HOST with the actual machine name, e.g rhrcsnod05 ) bsub -q interactive -Is -W 24:00 -R "rusage[mem=1000]" -m EXEC_HOST /bin/bash (This command gets a bash shell on the named View Details

03 Jan 2013
Working Paper Summaries

The Value of Advice: Evidence from Mobile Phone-Based Agricultural Extension

Keywords: by Shawn A. Cole; Agriculture & Agribusiness

2020
Working Paper

Design Rules, Volume 2: How Technology Shapes Organizations: Chapter 7 The Value Structure of Technologies, Part 2: Strategy without Numbers

By: Carliss Y. Baldwin

Functional analysis as set forth in the last chapter decomposes a technical system into functional components that do things to advance the system’s purpose and the goals of its designers. Functional analysis in turn can be used to construct value structure maps... View Details

Keywords: Modularity; Value Structure Mapping; Value Capture; Information Technology; Organizations; Strategy; Value Creation

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2010
Working Paper

Will I Stay or Will I Go?: Cooperative and Competitive Effects of Workgroup Sex and Race Composition on Turnover

By: Kathleen L. McGinn and Katherine L Milkman

We develop an integrated theory of the social identity mechanisms linking workgroup sex and race composition across levels with individual turnover. Building on social identity research, we theorize that social cohesion (Tyler, 1999; Hogg and Terry, 2000) and social... View Details

Keywords: Competition; Ethnicity; Race; Groups and Teams; Identity; Resignation and Termination; Gender; Cooperation

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2023
Article

Post Hoc Explanations of Language Models Can Improve Language Models

By: Satyapriya Krishna, Jiaqi Ma, Dylan Slack, Asma Ghandeharioun, Sameer Singh and Himabindu Lakkaraju

Large Language Models (LLMs) have demonstrated remarkable capabilities in performing complex tasks. Moreover, recent research has shown that incorporating human-annotated rationales (e.g., Chain-of-Thought prompting) during in-context learning can significantly enhance... View Details

Keywords: AI and Machine Learning; Performance Effectiveness

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16 Dec 2011
Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

Their theories provide a more powerful set of tools for examining the history of entrepreneurship than any that were available to the pioneering business historians in the... View Details

Keywords: by Geoffrey Jones & Walter Friedman

12 Jan 2004
What Do You Think?

How Should We Think About the Exportation of Jobs?

this impact: the broad, shallow, positive impact on product prices versus the narrow, deep, negative impact on individuals." These quotes help sum up the nature of the thought-provoking debate stirred by this month's column. On the... View Details

Keywords: by James Heskett

May 2022
Supplement

Borusan CAT: Monetizing Prediction in the Age of AI (B)

By: Navid Mojir and Gamze Yucaoglu

Borusan Cat is an international distributor of Caterpillar heavy machines. In 2021, it had been three years since Ozgur Gunaydin (CEO) and Esra Durgun (Director of Strategy, Digitization, and Innovation) started working on Muneccim, the company’s predictive AI tool.... View Details

Keywords: AI and Machine Learning; Commercialization; Technology Adoption; Industrial Products Industry; Turkey; Middle East

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02 Aug 2010
Research & Ideas

Modern Indian Art: The Birth of a Market

categories such as art and fashion and examining the processes in commodity markets such as tobacco, financial services, and so on. We propose a theory of market creation processes that involve multiple... View Details

Keywords: by Sean Silverthorne

Forthcoming
Article

Comparing the Value of Perceived Human Versus AI-Generated Empathy

By: Matan Rubin, Joanna Z. Li, Federico Zimmerman, Desmond C. Ong, Amit Goldenberg and Anat Perry

Artificial intelligence (AI) and specifically large language models demonstrate remarkable social–emotional abilities, which may improve human–AI interactions and AI’s emotional support capabilities. However, it remains unclear whether empathy, encompassing... View Details

Keywords: AI and Machine Learning; Emotions; Perception; Interpersonal Communication

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