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      • June 1996 (Revised November 1996)
      • Background Note

      Economic Gains from Trade: Comparative Advantage

      By: Robert E. Kennedy and Nancy F. Koehn
      How nations trade and whether they benefit from it are two of the oldest and most important questions in political economy. In the 170 years since David Ricardo formally developed the theory of comparative advantage, it has become one of the principles most widely... View Details
      Keywords: Business Model; Microeconomics; Trade; Cost Management; Business and Government Relations
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      Kennedy, Robert E., and Nancy F. Koehn. "Economic Gains from Trade: Comparative Advantage." Harvard Business School Background Note 796-183, June 1996. (Revised November 1996.)
      • February 1996 (Revised November 1996)
      • Case

      Wainwright Industries (A): Beyond the Baldrige

      By: Rosabeth M. Kanter and Norman Klein
      Traces the growth of Wainwright, a small automotive supply company, focusing on its commitment to quality in 1981 and the evolution of its quality culture. Breakthrough programs that stress "trust and belief" in the workforce and commitment to customers result in... View Details
      Keywords: Quality; Customer Satisfaction; Customer Relationship Management; Ethics; Business or Company Management; Standards; Machinery and Machining; Organizational Change and Adaptation; Organizational Culture; Auto Industry; Missouri
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      Kanter, Rosabeth M., and Norman Klein. "Wainwright Industries (A): Beyond the Baldrige." Harvard Business School Case 396-219, February 1996. (Revised November 1996.)
      • January 1996 (Revised December 2005)
      • Case

      First Community Bank (A)

      By: Rosabeth M. Kanter
      First Community Bank, a bank-within-a-bank at Bank of Boston, was established in 1990 as a unique venture to serve urban communities. By 1995 it has achieved profitability but must manage relationships with the mainstream at Bank of Boston, serve as a change agent and... View Details
      Keywords: Banks and Banking; Business Ventures; Business and Community Relations; Agency Theory; Change Management; Leadership; Balanced Scorecard; Mission and Purpose; Organizational Structure; Problems and Challenges; Banking Industry; Boston
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      Kanter, Rosabeth M. "First Community Bank (A)." Harvard Business School Case 396-202, January 1996. (Revised December 2005.)
      • 1996
      • Other Presentation

      A Network Structuration Theory of Interorganizational Ties

      By: Ranjay Gulati
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      Gulati, Ranjay. "A Network Structuration Theory of Interorganizational Ties." Conference on Sociology and Strategy, INSEAD, 1996.
      • 1996
      • Article

      Evidence to Support the Componential Model of Creativity: Secondary Analyses of Three Studies

      By: R. Conti, H. Coon and T. M. Amabile
      Amabile's (1983a, 1983b, 1988) componential model of creativity predicts that three major components contribute to creativity: skills specific to the task domain, general (cross-domain) creativity-relevant skills, and task motivation. If all three components actually... View Details
      Keywords: Theory; Creativity; Research
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      Conti, R., H. Coon, and T. M. Amabile. "Evidence to Support the Componential Model of Creativity: Secondary Analyses of Three Studies." Creativity Research Journal 9, no. 4 (1996): 385–389.
      • 1996
      • Article

      Three Faces of Eden: The Persistence of Competing Theories and Multiple Diagnoses in Organizational Intervention Research

      By: A. Edmondson
      Keywords: Competition; Theory; Organizations; Research
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      Edmondson, A. "Three Faces of Eden: The Persistence of Competing Theories and Multiple Diagnoses in Organizational Intervention Research." Human Relations 49, no. 5 (1996): 571–595.
      • November 1995 (Revised January 1998)
      • Case

      Transformation of Pratt & Whitney North Haven (B)

      By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
      As part of the restructuring effort underway at the Pratt & Whitney North Haven plant, Ed Northern and a group of Japanese consultants are transforming the manufacturing process from a batch process to a single-piece flow, and are organizing the machines and workers in... View Details
      Keywords: Restructuring; Business Processes; Production; Machinery and Machining; Human Resources; Product; Connecticut
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      Bowen, H. Kent, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch, and John Schiavone. "Transformation of Pratt & Whitney North Haven (B)." Harvard Business School Case 696-067, November 1995. (Revised January 1998.)
      • October 1995 (Revised September 2021)
      • Case

      Cambridge Consulting Group: Bob Anderson

      By: Jay W. Lorsch and John J. Gabarro
      Describes the situation facing the head of a rapidly growing industry-focused group within a consulting company. Highlights the dilemmas of being a "producing manager" (i.e., a professional who has both individual production as well as management responsibilities).... View Details
      Keywords: Management; Managerial Roles; Agency Theory; Consulting Industry
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      Lorsch, Jay W., and John J. Gabarro. "Cambridge Consulting Group: Bob Anderson." Harvard Business School Case 496-023, October 1995. (Revised September 2021.)
      • fall 1995
      • Article

      Standard Setting Consortia, Antitrust, and High-Technology Industries

      By: James J. Anton and Dennis A. Yao
      Examines the antitrust treatment of private-sector standard setting in the U.S. Applicability of law and decision-making issues in high technology industries; Examination of cost-based facilitating theory; Approach to evaluate the reasonableness of a standard. View Details
      Keywords: Private Sector; Information Technology; Law; Decision Making; Cost; Theory; Performance Evaluation; Standards; United States
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      Anton, James J., and Dennis A. Yao. "Standard Setting Consortia, Antitrust, and High-Technology Industries." Antitrust Law Journal 64, no. 1 (fall 1995): 247–265. (Harvard users click here for full text.)
      • Article

      The Valuation of Cash Flow Forecasts: An Empirical Analysis

      By: S. N. Kaplan and R. S. Ruback
      Keywords: Valuation; Cash Flow; Forecasting and Prediction; Theory
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      Kaplan, S. N., and R. S. Ruback. "The Valuation of Cash Flow Forecasts: An Empirical Analysis." Journal of Finance 50, no. 4 (September 1995).
      • July 1995 (Revised September 1995)
      • Background Note

      Technology for Teams

      By: Lynda M. Applegate and Geoffrey Bock
      The importance of groups in organizations has long been recognized but, until recently, groups were always "tacked onto" organizations that were designed around individuals. It was not just the logic of classical organizational theory that perpetuated this focus on the... View Details
      Keywords: Information Technology; Groups and Teams
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      Applegate, Lynda M., and Geoffrey Bock. "Technology for Teams." Harvard Business School Background Note 196-008, July 1995. (Revised September 1995.)
      • 1995
      • Chapter

      An Exploration of Common Ground: Integrating Evolutionary and Strategic Theories of the Firm

      By: C. A. Montgomery, N. Juul Foss and C. Knudsen
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      Montgomery, C. A., N. Juul Foss, and C. Knudsen. "An Exploration of Common Ground: Integrating Evolutionary and Strategic Theories of the Firm." In Resource-Based and Evolutionary Theories of the Firm: Towards a Synthesis, edited by C. A. Montgomery, 1–17. Norwell, MA: Kluwer Academic Publishers, 1995.
      • 1995
      • Book

      Resource-Based and Evolutionary Theories of the Firm: Towards a Synthesis

      By: C. A. Montgomery
      Keywords: Business History
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      Montgomery, C. A., ed. Resource-Based and Evolutionary Theories of the Firm: Towards a Synthesis. Norwell, MA: Kluwer Academic Publishers, 1995.
      • March 1995 (Revised April 1995)
      • Background Note

      Scope of the Corporation, The

      By: David J. Collis
      Describes analyses that determine the appropriate limit to the scope of the firm. Examines both the production cost justification for firm diversification--economies of scope and shared resources, and the governance cost justification for including transactions inside... View Details
      Keywords: Cost; Agency Theory; Corporate Strategy; Diversification; Expansion
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      Collis, David J. "Scope of the Corporation, The." Harvard Business School Background Note 795-139, March 1995. (Revised April 1995.)
      • January 1995
      • Case

      Understanding User Needs

      By: Marco Iansiti and Ellen Stein
      Presents an introduction to methods for understanding user needs in product development. Describes a number of techniques including the use of focus groups, interviews, questionnaires, the Kano method, Lead User analysis, the Product Value matrix, OFD, etc. Provides a... View Details
      Keywords: Customer Satisfaction; Customer Value and Value Chain; Product Development; Mathematical Methods
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      Iansiti, Marco, and Ellen Stein. "Understanding User Needs." Harvard Business School Case 695-051, January 1995.
      • September/December 1994
      • Article

      Management Accounting (1984-1994): Development of New Practice and Theory

      By: Robert S. Kaplan
      Keywords: History; Practice; Theory; Accounting
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      Kaplan, Robert S. "Management Accounting (1984-1994): Development of New Practice and Theory." Management Accounting Research 5, nos. 3-4 (September/December 1994): 247–260.
      • 1994
      • Working Paper

      Hard Problems, Godel's Theorem, Dostoyevsky's Devil, and Idiopathic Neuroses: Reflections on the Structure of Theories of Organization

      By: M. C. Moldoveanu and H. H. Stevenson
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      Moldoveanu, M. C., and H. H. Stevenson. "Hard Problems, Godel's Theorem, Dostoyevsky's Devil, and Idiopathic Neuroses: Reflections on the Structure of Theories of Organization." Harvard Business School Working Paper, No. 95-005, July 1994.
      • June 1994
      • Case

      Green Marketing at Rank Xerox

      By: Jeffrey F. Rayport
      Xerox Corp. is on the verge of launching a new line of photocopiers made largely from refurbished or recycled parts. In spite of this reclaimed content, the company intends to position the machines as "new." The move is a response to growing environmental pressures in... View Details
      Keywords: Product Positioning; Machinery and Machining; Environmental Sustainability; Manufacturing Industry; Consumer Products Industry; Europe
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      Rayport, Jeffrey F. "Green Marketing at Rank Xerox." Harvard Business School Case 594-047, June 1994.
      • March 1994 (Revised February 2001)
      • Background Note

      Why Manage Risk?

      By: Peter Tufano
      Conventional finance theory demonstrates that, under simplistic assumptions, firms cannot add to shareholder value through the use of risk management activities. Modern finance theory has begun to carefully consider and examine those circumstances under which firms can... View Details
      Keywords: Risk Management
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      Tufano, Peter, and Jon Headley. "Why Manage Risk?" Harvard Business School Background Note 294-107, March 1994. (Revised February 2001.)
      • February 1994
      • Article

      A Tale of Two Cities: Distinctiveness Theory and Advertising Effectiveness

      By: Rohit Deshpandé and D. M. Stayman
      Keywords: Advertising
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      Deshpandé, Rohit, and D. M. Stayman. "A Tale of Two Cities: Distinctiveness Theory and Advertising Effectiveness." Journal of Marketing Research (JMR) 31 (February 1994): 57–64.
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