Publications

08 Jan 2016
Research & Ideas

Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?

empirically demonstrated that a manager’s ability was a very important factor in converting player performance into team victories in baseball. But it wasn’t just team View Details

Keywords: by Boris Groysberg & Abhijit Naik; Sports

27 Mar 2007
First Look

First Look: March 27, 2007

questions at work, this chapter emphasizes the especially critical role of psychological safety in diverse teams. We hypothesize that the—potentially negative—effects of diversity on team collaboration and View Details

Keywords: Martha Lagace

01 Sep 2017
News

The Biggest Industry You’ve Never Heard Of

a blue-haired magician named LeBlanc across the Fields of Justice, hurling spells at the enemy’s minions. He narrates the chaotic game, often profanely, as he and his four teammates confront their opponents, another team of gamers. Each... View Details

Keywords: April White; illustration by Brian Stauffer; esports; Twitch; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

01 Jun 2003
News

Against All Odds

(February 27, 2003) explained, “Mr. Bertarelli runs his America’s Cup team like a small global company, with over one hundred team members, drawn from fifteen countries, and eight specialist units covering... View Details

Keywords: America's Cup; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

April 1998 (Revised November 1999)
Case

Hamilton Financial Investments: A Franchise Built on Trust

By: Robert L. Simons and Antonio Davila

Provides a vehicle for students to evaluate risk management in the fast-paced mutual funds industry. A new risk manager has been hired to install new management controls and procedures. A series of decisions will determine how much business and franchise risk the... View Details

Keywords: Risk Management; Management Teams; Managerial Roles; Forecasting and Prediction; Investment Funds; Performance Evaluation; Corporate Strategy; Change Management; Financial Services Industry; Banking Industry

05 Sep 2012
What Do You Think?

Will Business Management Save US Health Care?

others, and unwilling to think of themselves as members of teams rather than the stars and specialists they were taught to be. Twenty years ago, when I was invited to address a group of doctors, I was nearly laughed out of the room when I... View Details

Keywords: by Jim Heskett; Health

July 1997 (Revised October 2003)
Case

Chattanooga Ice Cream Division,The

By: Carl S. Sloane

Senior functional officers (marketing, manufacturing, research & development, control, and human resources) clash over alternative ideas for turning around a business in decline. The general manager is faced not only with choosing between competing ideas, but also... View Details

Keywords: Management Style; Management Teams; Groups and Teams; Managerial Roles; Conflict Management; Decisions; Performance

01 Sep 2003
News

Jonathan Mariner

negotiated as part of last year’s collective bargaining agreement will usher in a new era of fiscal responsibility. “Those measures — luxury taxes, revenue sharing, and debt limits — have teeth,” Mariner notes, “and a large part of my job is to make sure the View Details

Keywords: Deborah Blagg; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

01 Dec 2003
News

Hoop Dreams

Boston entrepreneur Steve Belkin (MBA 1971) first tried to buy an NBA team — the Boston Celtics — twenty years ago. That attempt ended in failure for the founder and chairman of Trans National Group, a marketing and investment company. As... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

07 Apr 2014
Research & Ideas

Excerpt: ‘The Art of Negotiation’

weeds. Let's recap what we've agreed upon so we can put this particular issue in context." You can also build your confidence by seeking out ideas and techniques beyond your usual experience. If you run a supply chain, for example, read the sports pages to see how pro... View Details

Keywords: Re: Michael A. Wheeler

12 Sep 2016
Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

auditors. Building Capacity for Change Both studies—considering factors in countries where factories are located and at the makeup of the teams that audit them—may be helpful in arriving at an accurate depiction of factory View Details

Keywords: by Michael Blanding

May – June 2011
Article

Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness

By: Boris Groysberg, Jeffrey T. Polzer and Hillary Anger Elfenbein

Can groups become effective simply by assembling high status individual performers? Though an affirmative answer may seem straightforward on the surface, this answer becomes more complicated when group members benefit from collaborating on interdependent tasks.... View Details

Keywords: Groups and Teams; Equity; Theory; Human Resources; Integration; Body of Literature; Performance Effectiveness; Status and Position; Experience and Expertise

Find at Harvard

01 Dec 2006
News

Rowing Upstream

What could better symbolize high-level business performance than an eight-oared crew team rowing in perfect unison, their boat powered by a selfless collaboration of strength, skill, and shared purpose? It’s... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services

Research Summary

Overview

I am a field researcher studying the relational nature of work. Organizations are inherently social institutions and provide myriad opportunities for relationship formation. My work begins with the simple insight that all relationships are not equal: interpersonal... View Details

Keywords: Prosocial Motivation; Feedback; Personal Development; Needs; Organizational Design; Performance Productivity; Social and Collaborative Networks; Networks; Groups and Teams; Family and Family Relationships; Food and Beverage Industry; Manufacturing Industry; Consulting Industry; Consumer Products Industry

01 Mar 2012
News

Alumni Book Briefs

“invisible handshake” of collaborative networks. The Secret of Teams: What Great Teams Know and Do by Mark Miller (AMP 170, 2006 ) (Berrett-Koehler Publishers) What is the secret of high-performance teams? Miller tells a business fable... View Details

Keywords: Publishing Industries (except Internet); Information

March 1990 (Revised June 1993)
Case

Analog Devices, Inc.: The Half-Life System

By: Robert S. Kaplan

The company has committed to major improvements in quality, cost, and on-time delivery performance. Despite strong senior management support, however, the actual rate of improvement was disappointing until a new measurement philosophy was introduced. The new approach... View Details

Keywords: Quality; Performance Improvement; Earnings Management; Financial Reporting; Organizational Change and Adaptation; Performance Productivity; Business or Company Management; Cost Management; Measurement and Metrics; Management Teams; Semiconductor Industry