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  • All HBS Web  (1,740)
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    • Events  (5)
    • Multimedia  (1)
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  • 05 Jun 2018
  • First Look

New Research and Ideas, June 5, 2018

mechanical watchmaking industry had rematerialized to become the world’s leading exporter (in monetary value) of watches. This study reveals the process and mechanisms associated with technology reemergence, i.e., the resurgence of substantive and View Details
Keywords: Dina Gerdeman
  • 10 Nov 2015
  • First Look

November 10, 2015

valuation estimates to examine whether analysts reliably assess the risk surrounding a firm's fundamental value. We find that the spread in analysts' state-side contingent valuations captures the riskiness of operations and predicts the... View Details
Keywords: Sean Silverthorne
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

required by that framing. We don't pretend to have all the answers to this vexing problem, but examining what sets the winners apart does offer some provisional lessons. Separate for better performance. Across the newspaper industry, high performers had one thing in... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 29 Mar 2016
  • First Look

March 29, 2016

requests to their city government. Users who viewed photos of the city workers responding to their service requests were more likely to continue using the app over the ensuing 13 months, demonstrating that operational transparency led to... View Details
Keywords: Sean Silverthorne
  • Web

Policy - Business & Environment

Hawaii, and New York City to name a few. Innovation Increasingly, business leaders from many sectors are taking action to reduce greenhouse gas emissions in their operations and supply chains—and some are going further to urge... View Details
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

evolution of the industry through the introduction of key service elements like flight attendants, in-flight meals, and loyalty programs. Each of these service elements, which are common today, was introduced as a key differentiator by a specific airline. To View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 27 Nov 2006
  • Research & Ideas

Manly Men, Oil Platforms, and Breaking Stereotypes

questions: How do men construct masculine identity in high-hazard workplaces that emphasize safety and effectiveness, and what organizational features support and sustain these efforts? To address these questions, we studied offshore oil... View Details
Keywords: by Sarah Jane Gilbert; Energy; Utilities
  • Fall 2013
  • Article

Engaging Supply Chains in Climate Change

By: Chonnikarn Fern Jira and Michael W. Toffel
Suppliers are increasingly being asked to share information about their vulnerability to climate change and their strategies to reduce greenhouse gas emissions. Their responses vary widely. We theorize and empirically identify several factors associated with suppliers... View Details
Keywords: Knowledge Sharing; Motivation and Incentives; Risk Management; Climate Change; Supply Chain Management; Environmental Sustainability
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Jira, Chonnikarn Fern, and Michael W. Toffel. "Engaging Supply Chains in Climate Change." Special Issue on the Environment. Manufacturing & Service Operations Management 15, no. 4 (Fall 2013): 559–577.
  • January 1989 (Revised March 1995)
  • Case

Du Pont Freon Products Division (A)

By: Richard H.K. Vietor and Forest L. Reinhardt
In 1988, the Du Pont Co. is abruptly confronted with solid scientific evidence that chlorofluorocarbons are destroying the earth's ozone shield. Du Pont, with its Freon brand product line serving markets for foam insulation, electronics solvents, and especially... View Details
Keywords: Business Divisions; Policy; Management; Brands and Branding; Production; Service Operations; Natural Environment; Competition; Corporate Strategy; Environmental Sustainability
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Vietor, Richard H.K., and Forest L. Reinhardt. "Du Pont Freon Products Division (A)." Harvard Business School Case 389-111, January 1989. (Revised March 1995.)
  • Web

Challenges and Opportunities in the Restaurant Industry - Course Catalog

trillion economic impact and approximately 10% of the US gross domestic product. While scaled restaurant operations are frequently featured, interestingly approximately 70% of restaurants are single unit operations. Restaurants have also... View Details
  • January 2025
  • Case

GE Appliances 2025: Energizing Change

By: Rosabeth Moss Kanter and Jacob A. Small
At the turn of 2025, Kevin Nolan, CEO of GE Appliances following its acquisition by Chinese appliance giant Haier in 2016, is reviewing progress toward his net zero carbon vision for homes, which would otherwise exacerbate the global warming climate crisis. An... View Details
Keywords: Mergers and Acquisitions; Transformation; Climate Change; Environmental Sustainability; Technological Innovation; Leading Change; Product Development; Organizational Culture
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Kanter, Rosabeth Moss, and Jacob A. Small. "GE Appliances 2025: Energizing Change." Harvard Business School Case 325-089, January 2025.
  • 01 Dec 2017
  • News

Developing Insightful Global Leaders

HBS is committed to developing future leaders equipped with the cultural intelligence and skills required to operate in today’s globalized world. Key to this effort is creating opportunities for members of the School’s increasingly... View Details
  • 13 Jun 2013
  • News

Learning Curve

and principals; negotiating partnerships with private-sector organizations to help cover the district's budget shortfall; and managing and supporting the partnership's 37 Home Office employees, including Director of School Operations Carl... View Details
Keywords: Educational Support Services; Educational Services; Elementary and Secondary Schools; Educational Services; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

consider which, if any, aspects of BYD's operations constitute sources of sustainable competitive advantage for the company. Purchase this case:... View Details
Keywords: Martha Lagace
  • 19 Jul 2011
  • News

Brightening the Future

rural, off-grid Philippine villages. The well-publicized “Ride for Light” was intended to call the country’s attention to the need for safe, sustainable power alternatives to the widespread reliance on kerosene, wood, and batteries, which... View Details
Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services
  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

Aetna’s move is not consumer friendly, it does make financial sense–at least for the time being. According to CEO Mark Bertolini, Aetna sustained more than $430 million in pre-tax losses since January 2014 in the individual health... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • November 2019
  • Case

Hapag-Lloyd AG:Complying with IMO 2020

By: Benjamin C. Esty, Mette Fuglsang Hjortshoej and Emer Moloney
A new environmental regulation known as IMO 2020 was creating what one industry analyst called “the biggest shakeup for the oil and shipping industries in decades.” According to the new regulation, all ocean-going ships would have to limit their sulfur emissions by... View Details
Keywords: Valuation; Ship Transportation; Strategic Planning; Game Theory; Pollutants; Supply Chain; Corporate Accountability; Capital Budgeting; Environmental Sustainability; Governing Rules, Regulations, and Reforms; Governance Compliance; Shipping Industry; Transportation Industry; Germany
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Esty, Benjamin C., Mette Fuglsang Hjortshoej, and Emer Moloney. "Hapag-Lloyd AG: Complying with IMO 2020." Harvard Business School Case 220-003, November 2019.
  • 22 Jul 2021
  • News

Mentoring Fashion Startups in Singapore; Rising Star Accolades for Mid-Career Women

the textile industry brings wealth to the local economies. I appreciate the opportunity to introduce technologies and new businesses to these markets so they will be able to adopt sustainable practices.” In addition to Mansukhani and... View Details
Keywords: Margie Kelley
  • February 2011 (Revised November 2012)
  • Case

Product Development at OPOWER

By: Thomas Eisenmann and Rob Go
OPOWER, a software startup that helps utilities engage their customers in ways that reduce energy consumption, is scaling rapidly. The company's new head of product management has designed a system to address a point of constant tension: whether to build custom... View Details
Keywords: Business Startups; Customer Relationship Management; Entrepreneurship; Growth Management; Product Development; Sales; Customization and Personalization; Energy Conservation; Environmental Sustainability; Information Technology Industry; Utilities Industry
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Eisenmann, Thomas, and Rob Go. "Product Development at OPOWER." Harvard Business School Case 811-075, February 2011. (Revised November 2012.)
  • 27 Sep 2010
  • News

Managing Water as Scarcity Looms

Keywords: Water, Sewage and Supply Systems; Utilities
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