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- Faculty Publications (306)
Show Results For
- All HBS Web (1,241)
- Faculty Publications (306)
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
and the present. (The comparable figures for India are $330 and $2,104). Nonetheless, likely negative outcomes range from poor quality construction and growing work-related accidents to the remarkably low level of personal trust seen in... View Details
Keywords: by Sean Silverthorne
- 06 Mar 2012
- First Look
First Look: March 6
Hamermesh, Mona Sinha, and Elizabeth VrolykHarvard Business School Case 812-020 Healthpoint Services sought to address rural India's shortage of quality and affordable healthcare with a multi-service... View Details
Keywords: Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
I test for learning vs. effort allocation effects of promotion-based incentives. I find that promotion and demotion decisions for store managers of a major U.S.-based fast-food retailer (QSR) are sensitive to nonfinancial performance measures of View Details
Keywords: Martha Lagace
- 14 Nov 2019
- News
Keeping Red Lobster Fresh
to do is work on is following a phased plan. And there are three phases to the plan. Phase one was fixing the fundamentals of the business, which are making sure you're operating well, making sure you got high-quality food and system. Like in our case for Red Lobster,... View Details
- 28 May 2008
- First Look
First Look: May 28, 2008
manufacturing compliance services company to the U.K. and Europe. He has to decide whether to hire Wayne Snelgrove and how to define the scope of his responsibilities. Purchase the case:... View Details
Keywords: Martha Lagace
- 15 Jun 2010
- First Look
First Look: June 15
nature of accounting standards proposed between 1973 and 2007. Among other results, we find that length of service on the board and a prior career in investment banking/investment management are associated with proposing standards... View Details
Keywords: Martha Lagace
- 01 Sep 2014
- News
All For One
power of the many and loosens the stranglehold of the few, thus increasing the speed and quality of innovation and decision-making.” Key to creating a willingness among employees to innovate is fostering a sense of being part of something... View Details
- 06 Oct 2003
- Research & Ideas
The Growth of the Social Enterprise
with very specific practices and identifiable cultures. For example, City Year, the national youth service organization, has programs in fourteen cities across the country. Its founders made a strategic decision from the start to spread a... View Details
Keywords: by Carla Tishler
- 29 May 2001
- Research & Ideas
Race Does Matter in Mentoring
and design assignments. The education facilitated his transition into management when he was finally promoted two years later. Once in middle management, Williams's career took off; he was charged with coordinating the engineering, manufacturing, and field View Details
Keywords: by David A. Thomas
- 17 Apr 2012
- First Look
First Look: April 17
Janisse Publication:Best Paper Proceedings of the Academy of Management (2012). Abstract We examine the internal supply chains at two service organizations to discover the source of disruptions that erode employees' efficiency. Through... View Details
Keywords: Carmen Nobel
- 15 Dec 2015
- News
The Year in Ideas 2015
medical innovations. Jessica Beck and Marcela Sapone (both MBA 2015) launched the automated “personal butler” service Hello Alfred in a crowded on-demand marketplace. The service corrals other on-demand... View Details
- 18 Oct 2016
- First Look
October 18, 2016
innovation from a game of chance to one in which they develop products and services that customers want to buy and are willing to purchase at a premium price. How do companies know how to grow? How can they create products that they are... View Details
Keywords: Sean Silverthorne
- 01 Sep 2017
- News
History’s Lessons
Shackleton divided them into three categories: “Mad,” “Hopeless,” and “Possible.” He met face-to-face with those in the Possible category, searching for cheerfulness, a sense of humor, and other qualities he associated with optimism, a... View Details
- 08 Apr 2008
- First Look
First Look: April 8, 2008
investments in natural resources, processing, and services in Asia, Latin America, and Africa. This edition has been specially revised for the Greek market, reflecting the historical importance of merchants within the Greek business... View Details
Keywords: Martha Lagace
- 07 Aug 2018
- First Look
New Research and Ideas, August 8, 2018
redeploying anesthesiologists to duties that are more appropriate and reducing their unnecessary duties by 30%. Furthermore, the change in epidural placement location alone in 80% of cases reduced costs by 18%. These changes did not compromise View Details
Keywords: by Sean Silverthorne
- 18 Mar 2008
- First Look
First Look: March 18, 2008
because venture capitalists repeatedly sell their portfolio companies through acquisitions, venture capitalists may be able to certify the quality of the assets that an outside party is buying because they are "staking their... View Details
Keywords: Martha Lagace
- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
purchasing departments. The process transforms these from functionally oriented cost centers into strategic partners with the line-operating units and the company. This alignment is often accomplished with a service agreement that defines... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 18 Aug 2009
- First Look
First Look: August 18
members' prior experience working with one another—is one mechanism that helps teams leverage the benefits of diversity in team member experience by alleviating coordination problems that diversity creates. We use detailed project- and individual-level data from an... View Details
Keywords: Martha Lagace
- 10 May 2016
- First Look
May 10, 2016
developing world. We then discuss how survey techniques can be improved to better measure willingness to pay for urban amenities. Finally, we explain how Internet data is being used to improve the quality of city services. Publisher's... View Details
Keywords: Carmen Nobel
- 14 Mar 2017
- First Look
First Look at New Research, March 14
marketing profile and putting measures in place to distinguish BrightStar’s services as higher quality than those of its competitors. A shifting regulatory landscape and labor shortages posed challenges, but... View Details
Keywords: Sean Silverthorne