Randomized Controlled Experiments - Publications - Faculty & Research

16 Jul 2024
Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

with Azure, acquiring LinkedIn in social media and Activision/Blizzard in gaming, and investing in OpenAI to gain control of ChatGPT. Equally important, he transformed the Microsoft culture from an arrogant bureaucracy into an empowered... View Details

Keywords: by Bill George

02 Sep 2019
What Do You Think?

Are Overlooked Forces Shielding the US from Severe Economic Downturns?

given the length of the economic recovery from the depths of 2008. But are several basic forces at work that put the notion of an imminent recession to rest? In the early 1960s, in a class on business logistics at The Ohio State University, I ran an View Details

Keywords: by James Heskett; Service

31 Aug 2011
Research & Ideas

Improving Fairness in Flight Delays

help demystify the frustrating experience and could, if adopted, result in improvements to the US air traffic control system. Fearing's interest in improving performance extends to how a large governmental... View Details

Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation

01 Sep 2007
News

Ali Allawi

recently by phone of his experiences and the future of his war-torn country. How did it feel to return to Iraq in September 2003 after four decades of exile? It was really something bittersweet. Obviously the feeling was euphoric,... View Details

Keywords: Roger Thompson; National Security and International Affairs; Government

16 Oct 2012
First Look

First Look: October 16

Pressure as a Savings Commitment Device Authors:Felipe Kast, Stephan Meier, and Dina Pomeranz Abstract We test the effectiveness of self-help peer groups as a commitment device for precautionary savings, through two randomized field View Details

Keywords: Sean Silverthorne

22 Aug 2011
Research & Ideas

Getting to Eureka!: How Companies Can Promote Creativity

to the aviation reward, the X PRIZE Foundation is offering similar carrots for breakthroughs in sequencing the human genome, designing fuel-efficient cars, and even reaching the moon. And the US government is experimenting with prizes as... View Details

Keywords: by Michael Blanding

03 Jan 2017
First Look

January 3, 2017

a simple model of populism as the rejection of “disloyal” leaders. We show that adding the assumption that people are worse off when they experience low income as a result of leader betrayal (than when it is the result of bad luck) to a... View Details

Keywords: Carmen Nobel

15 Jul 2014
First Look

First Look: July 15

refinement to use is critical because it can lead to dramatically different predicted outcomes. To better understand which refinement is more predictive of actual behavior, we conduct a controlled experiment... View Details

Keywords: Carmen Nobel

11 Mar 2001
Research & Ideas

Digital Designs on the Inner City

Street because [they] have the education, the network, and the experience to make it work." J. Paul Brownridge, former Los Angeles city treasurer and candidate for Los Angeles city controller, noted that African-Americans View Details

Keywords: by Dina Gerdeman

01 Jan 2007
News

Donna L. Dubinsky, MBA 1981

a struggle. It was designed by a consortium, and that approach yielded a bad product. We realized if we wanted to build a great product, we would have to control the whole user experience ourselves. That... View Details

03 Feb 2016
Research & Ideas

The State of Customer Service Leadership

Good and bad service experiences die hard. Who can forget the hotel receptionist who went above and beyond the call of duty to accommodate a last-minute change in travel plans in contrast to the sulky server at an expensive restaurant who... View Details

Keywords: by Jim Aisner; Retail

17 Jul 2007
First Look

First Look: July 17, 2007

decision for firms that aspire to develop platform-mediated networks is whether to preserve proprietary control or share their platform with rivals. A proprietary platform has a single provider that solely View Details

Keywords: Martha Lagace

01 Sep 2011
News

Extraordinary People

taught me great discipline in how to study, how to prepare, how to think,” he says. Upon graduation he joined the paper and packaging company Rand-Whitney. From there, he and his sons created The Kraft Group, which controls holdings in... View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Finance; Executive, Legislative, and Other General Government Support; Government; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services; Management, Scientific, and Technical Consulting Services; Professional Services

02 Jun 2011
What Do You Think?

Is it Time for a National Bankruptcy?

experience ratios ranging from 155 percent to 302 percent in 2035, depending on assumptions regarding growth. Euro zone nations, where some action already has been taken, would experience lower ratios.... View Details

Keywords: by Jim Heskett

20 Nov 2000
Research & Ideas

Moving from Supply Chains to Supply Networks

principles in a way that matches the context of the particular company, industry, and supply chain. EE: How would you summarize the program's takeaway value to participants? Or stated another way, how will this learning experience benefit... View Details

Keywords: by Staff

23 Jul 2024
Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

Ludwig-Maximilians University of Munich. Almost $170 million in medical debt To measure the impact of medical debt relief, the researchers conducted two experiments in partnership with RIP Medical Debt and their debt collector partners.... View Details

Keywords: by Rachel Layne; Health

16 Apr 2008
Lessons from the Classroom

Chris Christensen: Legend of the Classroom

believed wholeheartedly in "the teachability of teaching" and that "a good class discussion can be developed, rather than merely left to the randomness of chance or genetics." He described the essential challenge of... View Details

Keywords: by Deborah Blagg; Education

01 Oct 1996
News

Sherman Baldwin: Leadership under Fire

Last winter, Sherm Baldwin (HBS '97), six months shy of his thirty-second birthday and a member of the School's new January cohort, sat in Aldrich Hall and awaited the possibility of his first cold-call. While many of his classmates anticipated the View Details

Keywords: James E. Aisner

07 Oct 2014
First Look

First Look: October 7

the evaluations given (and consequent resource allocation). We empirically evaluate effects in data collected from a grant proposal process at a leading research university in which we randomized the assignment of evaluators and proposals... View Details