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  • 03 Mar 2015
  • First Look

First Look: March 3

that covers all the procedures, tests, drugs, devices, and services involved in inpatient, outpatient, and rehabilitative care for a patient's medical condition. For chronic... View Details
Keywords: Sean Silverthorne
  • Career Coach

Connie Walsh

services for a healthcare NFP called Helping Hands. Prior to Staples, Connie worked in strategic marketing and brand management at Harvard Business School, Kraft Foods and... View Details
Keywords: Consumer Products; Retail; Social Enterprise; Technology
  • 01 Mar 2014
  • News

Everything Old Is a New Opportunity

seniors' money by offering a caregiver-managed debit card account with personalized spending controls and extra protection from fraud and scams. Johnston likens the growing... View Details
Keywords: Robert S. Benchley; Personal Services; Personal Services
  • 04 Jun 2009
  • Working Paper Summaries

Can a Continuously-Liquidating Tontine (or Mutual Inheritance Fund) Succeed where Immediate Annuities Have Floundered?

Keywords: by Julio J. Rotemberg; Financial Services
  • 20 Oct 2014
  • Research & Ideas

Users Love Ello, But What’s the Business Model?

social networks involves selling access to members based on their personal information. Subscription and freemium models get talked about, but even Wikipedia can't make such models work. Q: So what fate does... View Details
Keywords: Re: John A. Deighton & Sunil Gupta; Financial Services; Financial Services
  • 08 Oct 2015
  • Research & Ideas

Four Questions Fundraisers Must be Prepared to Answer

sustainable? Is there effective governance? Is the organization’s staff passionate and collaborative in carrying out a mutually understood service model? Will my gift make a difference? You must appeal to... View Details
Keywords: by Julia Hanna
  • 14 Jun 2011
  • News

New Directions

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
  • 29 Feb 2016
  • HBS Case

Bigbelly's Big Bet on the Digital Trash Can

self-compacting solution to keep streets clean. Last year, however, the Massachusetts-based company’s CEO shared plans to change its business model from selling a product—waste and recycling stations—to selling a subscription-based View Details
Keywords: by Michael Blanding; Energy
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

of FairMarket, which provides online auction services for a variety of merchant and community sites. Meakem is the founder and CEO of FreeMarkets, which creates... View Details
Keywords: by Staff; Web Services; Web Services
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is... View Details
Keywords: by Dina Gerdeman
  • Career Coach

Mandy Xu

Mandy tried out different industries and experienced multiple career pivots. Prior to HBS, she worked in both client services and corporate with focuses in real estate, retail,... View Details
  • 12 Aug 2010
  • News

You Can’t Take It with You

that made me wonder if we’re in the early stages of a cultural shift to downsizing, minimalism, and generally questioning if personal wealth, public success, and material goods... View Details
Keywords: Julia Hanna; Religious, Grantmaking, Civic, Professional, and Similar Organizations; Religious, Grantmaking, Civic, Professional, and Similar Organizations
  • 31 Jul 2019
  • News

Honoring the Code

“don’t ask, don’t tell” policy, which required gay and lesbian service members to conceal their sexual orientation. “What really kept me going in the Navy were these wonderful jobs, leading people I cared... View Details
  • Career Coach

Lauren Murphy

Lauren is the Founder and Principal Coach of Pivotal Executive Coaching, partnering with senior business leaders to accomplish their professional and organization goals. She works with executives in... View Details
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  • 01 Jun 2003
  • News

Strategic Networking

difference. Alumni in active job-hunting mode should consider an “outside–in” approach, working their way through a list of contacts to the person who is closest to their area and position of interest.... View Details
Keywords: Networking
  • 15 Jun 2016
  • Research & Ideas

These VC Partners May Make Your Firm Less Innovative

me.” Related Reading: The Founder of Modern Venture Capital In Venture Capital, Birds of a Feather Lose Money Together The Rise of Personalized Entrepreneurial Finance and Other VC Trends View Details
Keywords: by Michael Blanding; Financial Services; Financial Services
  • Career Coach

Kristin Brennan

candidates, and moving across the boundaries of strategy consulting or professional services roles v. operating roles with direct line authority. Prior to her current role, Kristin worked in leadership... View Details
Keywords: Social Enterprise
  • 23 Jun 2014
  • Research & Ideas

In Venture Capital, Birds of a Feather Lose Money Together

To illustrate the old adage that birds of a feather flock together, there may be no better example than the venture capital industry. A recent study finds that venture capitalists have a strong tendency to team up with other VCs whose ethnic View Details
Keywords: by Carmen Nobel; Financial Services
  • Profile

Anddria Clack

backgrounds and industries, given my last five years spent in the throes of the US financial services industry. I knew that I would be making a significant pivot in my career after business school, View Details
Keywords: Other Financial Services; Other Financial Services; Other Financial Services
  • 29 Sep 2015
  • First Look

September 29, 2015

innovations from industry outsiders who saw economic opportunities where others didn’t—and how these mainstream firms had no choice but to innovate themselves. New models were tried: some succeeded, some failed. Commercial markets turned innovations into valuable... View Details
Keywords: Sean Silverthorne