Performance Productivity - Publications - Faculty & Research

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Levels of Government - Institute For Strategy And Competitiveness

Strategy Levels of Government Role of Different Levels of Government Economic performance is not ruled by borders. The competitiveness of neighboring locations is often closely linked, whether or not they share the same national, state,... View Details

09 Jan 2006
Research & Ideas

When Benchmarks Don’t Work

Benchmarking certainly has its virtues. Comparing production time or the cost of a standard process to that of peer companies can yield important insights about your own efficiencies—and ultimately, competitiveness. But benchmarking also... View Details

Keywords: by Robert S. Kaplan; Service

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

Recruitment and selection are now more important for various reasons. Due to the data and analytical tasks facing many sales forces, productivity ramp-up times have increased. Each hire then represents a bigger sunk cost for a longer... View Details

Keywords: by Carmen Nobel

11 Jan 2021
Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

different visitors in order to compare their performance. Because BuiltWith data shows when each company installed the software, the researchers could study firm performance before and after testing began using data on weekly website page... View Details

Keywords: by Kristen Senz

13 Jan 2020
Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

firms often hunt for target companies they see as undervalued. By cutting costs or reorganizing, the acquirer can improve productivity and position the firm for profitable operations or a future sale. In some quarters, fears persist that... View Details

Keywords: by Michael Blanding; Financial Services; Banking

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

excited, and as a result, I perform better. Not only that, research shows that I am also judged by others as more competent. Reframe your anxiety as excitement Research has found that when we approach high-stakes View Details

Keywords: by Francesca Gino

11 Sep 2012
First Look

First Look: September 11

unconscious thought (UT), more so than after conscious thought (CT). We aimed to test the hypothesis that UT decreases intrusions and increases conceptual organization in memory. Methods. Participants were shown a stressful film and were required to View Details

Keywords: Sean Silverthorne

01 Mar 2023
What Do You Think?

How Much Does 'Deep Purpose' Matter to the Bottom Line?

defined and measured for impact on the bottom line. It was more than 40 years after researchers Fritz Roethlisberger and William Dickson first suggested the impact on performance of some behaviors that would be included under the umbrella... View Details

Keywords: by James Heskett

June 2021 (Revised December 2021)
Case

Suzhou Good-Ark Electronics: Creating and Implementing a Sage Culture

By: Sandra J. Sucher, Nien-he Hsieh, Susan J. Winterberg, Nancy Hua Dai and Shalene Gupta

Suzhou Good-Ark, a Chinese semiconductor implemented "Sage Culture" management based on traditional Chinese philosophy. Productivity doubled, turnover decreased, and employee satisfaction shot up. By 2015, more than 2,000 companies had toured Wu’s factories, and Wu had... View Details

Keywords: Leadership Philosophy; Leadership; Management Style; Organizational Culture; Transformation; Performance; Semiconductor Industry; China; Singapore

Citation

Educators

25 Nov 2019
Research & Ideas

When Your Passion Works Against You

setting, the team collected data from the Canadian television show Dragons’ Den, where 177 entrepreneurs pitched their business ideas and products to a panel of five investors, called dragons, to solicit support. Would high-passion... View Details

Keywords: by Dina Gerdeman

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Advisory Board - Entrepreneurship

in the cost management and management control areas. He has published his research on activity-based management, quality, productivity, time-based competition, new product development, bottleneck management, incentives and View Details

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

environment has resulted in volatility in purchases and productivity across idiosyncratic product categories, resulting in a net economic crisis of a type that has not been witnessed by anyone alive today.... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

19 Oct 2022
Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

particular field your venture intends to address, you may need a cofounder with domain specific expertise. Having domain expertise will not only inform the product strategy, but will also help the venture gain credibility in the market... View Details

Keywords: by Julia Austin

August 12, 2021
Article

The Endless Digital Workday

By: Arjun Narayan, Rohan Narayana Murty, Rajath B. Das and Scott Duke Kominers

The shift to remote work ended the traditional 9–5 workday: employees work in bursts, at night, between caregiving tasks, and whenever they can find time between the endless distractions of messages, calls, and emails. New research, however, shows that for many teams,... View Details

Keywords: Remote Work; Workday; Team Overlap; Groups and Teams; Employees; Performance Productivity; Management

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19 Apr 2004
Research & Ideas

Birth of the American Salesman

performance and design, salesmen might be able to sway the customer toward one brand or another. This was not a trivial accomplishment. The consequence of this type of marginal ability to influence consumers could be great. Once... View Details

Keywords: by Laura Linard

Web

Aligning Reimbursement with Value - Institute For Strategy And Competitiveness

and interventions performed over a full care cycle for an acute medical condition. Such bundled payments create benefits for all the principal players. Bundled payment in health care is the simplest and most effective way to pay for the... View Details

February 2008
Case

Moët Hennessy España

By: Tiziana Casciaro, Vincent Dessain and Elena Corsi

Since being appointed CEO of Moët Hennessy España (MHE), the Spanish subsidiary of the wine & spirits business of Louis Vuitton Moet Hennessy (LVMH), the world's leading luxury products group, Ramiro Otano had overseen a spectacularly successful run at the company by... View Details

Keywords: Interpersonal Communication; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Performance Effectiveness; Groups and Teams; Food and Beverage Industry; Spain

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Social Enterprise - Faculty & Research

Beiting Cheng, Ioannis Ioannou and George Serafeim In this paper, we investigate whether superior performance on corporate social responsibility (CSR) strategies leads to better access to finance. We hypothesize that better access to... View Details

18 Dec 2012
First Look

First Look: December 18

To confirm causation and explore the mechanisms underlying the effects, we replicated the results in a laboratory experiment. We found that individuals working temporarily as part of a research team were more engaged and satisfied with their work, View Details

Keywords: Carmen Nobel

2011
Book

Blind Spots: Why We Fail to Do What's Right and What to Do about It

By: Max H. Bazerman and Ann E. Tenbrunsel

When confronted with an ethical dilemma, most of us like to think we would stand up for our principles. But we are not as ethical as we think we are. In Blind Spots, leading business ethicists Max Bazerman and Ann Tenbrunsel examine the ways we overestimate our ability... View Details

Keywords: Crime and Corruption; Moral Sensibility; Values and Beliefs; Failure; Performance Evaluation; Sales; Consumer Products Industry

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