Publications

October 2002 (Revised October 2005)
Case

United Parcel Service's IPO

By: Paul M. Healy, Brett Laschinger and Ajay Shroff

Examines the valuation of United Parcel Service (UPS) at the time of its IPO in mid-1999. Offers students the opportunity to assess UPS's current performance relative to its major competitor, Federal Express (FedEx), and to judge whether that performance is... View Details

Keywords: Initial Public Offering; Valuation; Performance Evaluation; Competition; Shipping Industry; Georgia (state, US)

November–December 2024
Article

Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials

By: Prithwiraj Choudhury, Kirk Doran, Astrid Marinoni and Chungeun Yoon

We study how restrictive immigration policies that result in the unexpected loss of co-workers affect the performance of skilled migrants employed in organizations. Specifically, we examine the impact of the loss of team members on their co-workers’ performance in... View Details

Keywords: Immigration; Performance Productivity; Employees; Human Capital; Ethnicity; Groups and Teams

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February 2011
Supplement

Dataset for "MercadoLibre.com" (CW)

By: Francisco de Asis Martinez-Jerez

Datasets of listings and powersellers transactions to perform analysis for the case. View Details

Keywords: Accounting; Analytics and Data Science; Management Analysis, Tools, and Techniques

11 Oct 2006
Research & Ideas

The Success of Reverse Leveraged Buyouts

exception: So-called quick flips, such as the upcoming Hertz deal, have underperformed the market. In a new study, Lerner and Boston College's Jerry Cao studied 496 private-equity-led IPOs in the United States between 1980 and 2002. "There had been no systematic... View Details

Keywords: by Sean Silverthorne; Banking; Financial Services

October 1994
Case

Yokohama Corporation, Ltd. (B): Cost Management System

Illustrates the budget planning process at a Japanese firm. Also describes a highly traditional cost accounting system, and shows how variances are used for performance measurement. View Details

Keywords: Cost Accounting; Performance Evaluation; Budgets and Budgeting; Japan

Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2024/25, he is teaching a... View Details

October 2020 (Revised March 2021)
Case

Pete Carroll: Building a Winning Organization through Purpose, Caring, and Inclusion

By: Ranjay Gulati, Matthew Breitfelder and Monte Burke

Competing at the highest levels of the National Football League (NFL) requires tremendous skill, dedication and persistence. The most successful coaches in the NFL know how to draw out a higher level of performance and consistency from their players. This is typically... View Details

Keywords: National Football League; Leadership Style; Organizational Culture; Mission and Purpose; Relationships; Performance; Success; Sports; Sports Industry

13 Nov 2019
Working Paper Summaries

The Gender Gap in Self-Promotion

Keywords: by Christine L. Exley and Judd B. Kessler

2015
Chapter

Reliable Sustainability Ratings: The Influence of Business Models on Information Intermediaries

By: Robert G. Eccles, Jock Herron and George Serafeim

A new generation of corporate reporting—integrated reporting—is emerging that will help investors and other key stakeholders such as employees, customers, suppliers, and NGOs develop a deeper and more comprehensive appreciation of corporate performance than what is... View Details

Keywords: Sustainability; Business Models; Business Model

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Spring 2014
Article

The High Price of Customer Satisfaction

By: Timothy Keiningham, Sunil Gupta, Lerzan Aksoy and Alexander Buoye

Managers often assume that improving customer satisfaction and financial performance go hand in hand. The reality, however, is much more complex. View Details

Keywords: Customer Satisfaction; Performance

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13 Feb 2018
Working Paper Summaries

In Search of Organizational Alignment Using a 360° Assessment System: Evidence from a Retail Chain

Keywords: by Carolyn Deller, Susanna Gallani, and Tatiana Sandino; Retail

February 2005 (Revised November 2006)
Background Note

Using Data Desk for Statistical Analysis

By: Frances X. Frei and Dennis Campbell

Describes how to use the Data Desk software package to perform statistical analysis. View Details

Keywords: Mathematical Methods

March 2021
Article

Experimenting During the Shift to Virtual Team Work: Learnings from How Teams Adapted Their Activities During the COVID-19 Pandemic

By: Ashley V. Whillans, Leslie Perlow and Aurora Turek

Past research has focused on understanding the characteristics of work that are fully virtual or fully collocated. The present study seeks to expand our understanding of team work by studying knowledge workers' experiences as they were suddenly forced to transition to... View Details

Keywords: Team Work; Activities; Virtual Work; Digital Technologies; Groups and Teams; Health Pandemics; Internet and the Web; Adaptation

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Apr 11 2019
Interview

Navigating Rapid Change and Uncertainty

March 2016 (Revised February 2021)
Case

Lotus F1 Team

By: Stefan Thomke, Nikolaos Trichakis, Jérôme Lenhardt and Daniela Beyersdorfer

Describes the detailed inner workings of a high performance Formula One (F1) racing team. It shows how Lotus F1 Team has been able to battle bigger rivals in a very fast-moving, highly regulated, and ultra-competitive environment, where winning races can come down to... View Details

Keywords: Formula One; Motor Sport; Racing Cars; Car Development; Supply Chain; Logistics; Innovation and Management; Competitive Advantage; Product Design; Research and Development; Auto Industry; Sports Industry; Entertainment and Recreation Industry