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  • Research Summary

Overview

I am an ethnographer and field researcher studying how people experience and interpret their work and cultural contexts, as well as how this shapes inequality and organizational outcomes like normative control. I specialize in utilizing in-depth, inductive field... View Details
  • March 2022 (Revised April 2023)
  • Case

Pittsburgh: A Successful City?

By: Karen Mills, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck and Zeke Gillman
Pittsburgh, PA, was once the crown jewel of American heavy industry. During the 19th and 20th centuries, the city was an undisputed leader in steel production, boasting some of the largest companies and wealthiest individuals in the world. Its abundance of... View Details
Keywords: Economic And Social Disparities; Economic Development; Local Economic Development; Contextual Intelligence; Contextual Knowledge; Context; City Growth; City Innovation; City Leadership; Pittsburgh; Local Government; Local Stakeholders; Business And Community; Business And Community Relations; Community Engagement; Community Relations; Cross-sector Collaboration; Innovation; Innovation Economy; Innovation Clusters; Innovation Ecosystems; Shared Prosperity; Equality Of Opportunity; Equity; Inclusion; Business And Government; Business & Government Relations; Business And Government Relations; Business And Society; Neighborhoods; Race And Ethnicity; Innovation & Entrepreneurship; Diversity; Ethnicity; Race; Household; Income; Economic Growth; Economic Sectors; Economics; Local Range; Urban Development; Urban Scope; City; Cross-Cultural and Cross-Border Issues; Government and Politics; Government Administration; Growth and Development; History; Leadership; Goals and Objectives; Philanthropy and Charitable Giving; Society; Civil Society or Community; Culture; Human Needs; Public Opinion; Public Sector; Social Issues; Poverty; Equality and Inequality; Manufacturing Industry; Steel Industry; Education Industry; Medical Devices and Supplies Industry; Technology Industry; United States; Pittsburgh; Pennsylvania
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Mills, Karen, Caroline Elkins, Vikram Gandhi, Gabriella Elanbeck, and Zeke Gillman. "Pittsburgh: A Successful City?" Harvard Business School Case 322-080, March 2022. (Revised April 2023.)
  • November 2023 (Revised April 2024)
  • Case

BiomX: Bringing Phage Back to the Stage

By: Paul A. Gompers, Elie Ofek, Orna Dan and Emilie Billaud
In the spring of 2023, and following the favorable results of a trial involving its phage cocktail for treating lung infections among cystic fibrosis (CF) patients, the leadership of BiomX had several critical issues to wrestle with. First, given its precarious... View Details
Keywords: Working Capital; Financing and Loans; Health Testing and Trials; Product Development; Research and Development; Science-Based Business; Commercialization; Biotechnology Industry; Pharmaceutical Industry
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Gompers, Paul A., Elie Ofek, Orna Dan, and Emilie Billaud. "BiomX: Bringing Phage Back to the Stage." Harvard Business School Case 524-051, November 2023. (Revised April 2024.)
  • 2016
  • Working Paper

Who Gets Hired?: The Importance of Finding an Open Slot

By: Edward P. Lazear, Kathryn L. Shaw and Christopher Stanton
Despite seeming to be an important requirement for hiring, the concept of a slot is absent from virtually all of economics. Macroeconomic studies of vacancies and search come closest, but the implications of slot-based hiring for individual worker outcomes has not been... View Details
Keywords: Hiring; Selection and Staffing; Employment
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Lazear, Edward P., Kathryn L. Shaw, and Christopher Stanton. "Who Gets Hired? The Importance of Finding an Open Slot." Harvard Business School Working Paper, No. 16-128, May 2016.
  • July 2014
  • Article

Second-Opinion Pathologic Review is a Patient Safety Mechanism That Helps Reduce Error and Decrease Waste

By: Lavinia Middleton, Thomas W. Feeley, Heidi W. Albright, Ronald Walters and Stanley Hamilton
We have a crisis in health care delivery, originating from increasing health care costs and inconsistent quality-of-care measures. During the past several years, value-based health care delivery has gained increasing attention as an approach to control costs and... View Details
Keywords: Pathology; Diagnostic Errors; Health Care and Treatment; Health Industry; North and Central America
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Middleton, Lavinia, Thomas W. Feeley, Heidi W. Albright, Ronald Walters, and Stanley Hamilton. "Second-Opinion Pathologic Review is a Patient Safety Mechanism That Helps Reduce Error and Decrease Waste." Journal of Oncology Practice 10, no. 4 (July 2014): 275–280. (e-Pub 4/2014. PMID: 24695900.)
  • 2008
  • Case

Great Negotiator Case Study Package

By: James K. Sebenius, Jeswald Salacuse, Daniel Curran, Rebecca Hulse and Kristin Schneeman

This special curriculum package includes the following case studies in the Great Negotiator Case Study Series, each of which features a past recipient of PON's Great Negotiator Award:

  • 2000 PON Great Negotiator: "To Hell with the Future, Let's Get... View Details
Keywords: Negotiation
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Sebenius, James K., Jeswald Salacuse, Daniel Curran, Rebecca Hulse, and Kristin Schneeman. "Great Negotiator Case Study Package." Program on Negotiation at Harvard Law School Case, 2008.

    Enhancing the Practical Relevance of Research

    I think that most business school research should examine and help solve real-world problems that managers are facing--or that they might face in the future. This means that these scholars need to choose relevant research questions, and propose and test hypotheses... View Details

    • 06 Sep 2011
    • Research & Ideas

    Cheese Moving: Effecting Change Rather Than Accepting It

    With more than 23 million copies in print, Spencer Johnson's allegorical tale Who Moved My Cheese? is one of the best-selling business books of all time. Even 13 years after its initial publication, the book, whose characters include mice in a maze, still sits at the... View Details
    Keywords: by Carmen Nobel
    • 22 Feb 2024
    • News

    Combat-Tested Cancer Coaching

    Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. When Kathy Giusti (MBA 1985) was diagnosed with multiple myeloma in 1996, she was overwhelmed. It was the pre-Internet era, with limited available information, but... View Details
    • 18 Oct 2022
    • Research & Ideas

    When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions

    look at the outcomes of these algorithms to detect these biases in the first place. “The positive outlook here is—if you compare algorithmic bias to human bias—with algorithmic bias, you can at least offer ways to solve it, and our... View Details
    Keywords: by Rachel Layne
    • 2024
    • Working Paper

    The Cram Method for Efficient Simultaneous Learning and Evaluation

    By: Zeyang Jia, Kosuke Imai and Michael Lingzhi Li
    We introduce the "cram" method, a general and efficient approach to simultaneous learning and evaluation using a generic machine learning (ML) algorithm. In a single pass of batched data, the proposed method repeatedly trains an ML algorithm and tests its empirical... View Details
    Keywords: AI and Machine Learning
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    Jia, Zeyang, Kosuke Imai, and Michael Lingzhi Li. "The Cram Method for Efficient Simultaneous Learning and Evaluation." Working Paper, March 2024.
    • 2020
    • Working Paper

    Arbitration with Uninformed Consumers

    By: Mark Egan, Gregor Matvos and Amit Seru
    This paper studies the impact of the arbitrator selection process on consumer outcomes by examining roughly 9,000 consumer arbitration cases in the securities industry. Securities disputes present a good laboratory: arbitration is mandatory for all disputes,... View Details
    Keywords: Arbitration; Financial Advisers; Financial Advisors; Brokers; Consumer Finance; Financial Misconduct; Fraud; Personal Finance; Conflict and Resolution; Information; Fairness
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    Egan, Mark, Gregor Matvos, and Amit Seru. "Arbitration with Uninformed Consumers." Harvard Business School Working Paper, No. 19-046, October 2018. (Revise and Resubmit at the Review of Economic Studies. Revised May 2020. NBER Working Paper Series, No. 25150, October 2018)
    • Article

    What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews

    By: Loretti I. Dobrescu, Michael Luca and Alberto Motta
    This paper investigates the determinants of expert reviews in the book industry. Reviews are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to... View Details
    Keywords: Quality; Media; Relationships; Marketing Reference Programs; Books; Publishing Industry
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    Dobrescu, Loretti I., Michael Luca, and Alberto Motta. "What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews." Journal of Economic Behavior & Organization 96 (December 2013): 85–103.
    • September 2006 (Revised May 2008)
    • Supplement

    Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (B)

    By: V. Kasturi Rangan, Brooke Barton and Ezequiel Reficco
    Engaging local stakeholders and building strong relations has become a strategic imperative for multinational firms in the often politically charged mining, oil, and gas sectors. For BHP Billiton, the world's second largest mining company, its Tintaya copper mine in... View Details
    Keywords: Corporate Social Responsibility and Impact; Mining Industry
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    Rangan, V. Kasturi, Brooke Barton, and Ezequiel Reficco. "Corporate Responsibility & Community Engagement at the Tintaya Copper Mine (B)." Harvard Business School Supplement 507-030, September 2006. (Revised May 2008.)
    • 2009
    • Chapter

    Evaluating the Impact of SA8000 Certification

    By: Michael J. Hiscox, Claire Schwartz and Michael W. Toffel
    SA 8000, along with other types of certification standards and corporate codes of conduct, represents a new form of private governance of working conditions, initiated and implemented by companies, labor unions, and non-governmental activist groups. Whether these codes... View Details
    Keywords: Corporate Governance; Working Conditions; Standards; Performance Evaluation
    Citation
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    Hiscox, Michael J., Claire Schwartz, and Michael W. Toffel. "Evaluating the Impact of SA8000 Certification." In Social Accountability 8000: The First Decade -- Implementation, Influence, and Impact, edited by Deborah Leipziger. Greenleaf Publishing, 2009.
    • 06 Nov 2012
    • First Look

    First Look: November 6

    improvements in outcomes such as productivity and longevity, and that good nuts-and-bolts management at individual firms shapes national performance. At 14 textile manufacturers in India, for example, an intervention-involving free,... View Details
    Keywords: Sean Silverthorne
    • 01 Sep 2023
    • Blog Post

    Harvard Business School Announces 2023 Goldsmith Fellows

    strategy to help improve student outcomes in Washington state, and supported the postsecondary education team to determine how technology can boost college advisors’ productivity and improve student outcomes... View Details
    • 09 Aug 2016
    • First Look

    August 9, 2016

    that covers 1992–2008 and many states. We describe differences in the types of businesses initially formed by immigrants and their medium-term growth patterns. We also consider the relationship of these outcomes to the immigrants’ age at... View Details
    Keywords: Sean Silverthorne
    • Fast Answer

    Suggested Resources: Israel - Hamas War

    (CSIS) CSIS in a bipartisan think tank where leading experts across the organization provide comprehensive analysis on the conflict in Israel and potential outcomes in the days ahead. View Details
    • 23 May 2017
    • First Look

    First Look at New Ideas and Research: May 23, 2017

    decision-making “Minds”—Ideal Point Mind, Market Comparison Mind, Local Comparison Mind, and Image Mind—lead to very different outcomes and behaviors. We have developed the 4 Minds framework to serve as a diagnostic tool to help identify... View Details
    Keywords: Carmen Nobel
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