Publications

01 Feb 2022
What Do You Think?

Is Concierge Management an Answer to the “Big Quit”?

culture on post-pandemic employee engagement and organization performance in his book Win From Within: Build Organizational Culture for Competitive Advantage. References: Natasha Bernal, “Remote workers are trapped in a quitting... View Details

Keywords: by James Heskett

April 2012
Case

Man Group (A)

By: Robert C. Pozen and Thomas M. Clay

The Man Group was a huge and successful UK-based hedge fund and fund of funds manager. Through acquisitions, the company had consciously diversified its portfolio of investment products. In 2007 Man had to decide whether or not to spin off its brokerage business. Man... View Details

Keywords: Asset Management; Investment Funds; Financial Crisis; Decisions; Organizational Change and Adaptation; Diversification; Business Growth and Maturation; Business Strategy; Financial Services Industry; United Kingdom; Europe

Find at Harvard

October 2008 (Revised September 2009)
Case

Procter & Gamble in the 21st Century (A): Becoming Truly Global

By: Rosabeth M. Kanter and Matthew Bird

Since the 1980s, Procter & Gamble had leveraged its purpose, values, and principles (PVP) to create a global company. When P&G faced difficult times in 2000, the new CEO, A.G. Lafley, leveraged the PVP to drive P&G's turnaround, integrate global operations, and guide... View Details

Keywords: Mergers and Acquisitions; Values and Beliefs; Globalized Firms and Management; Leading Change; Growth Management; Mission and Purpose; Organizational Change and Adaptation

28 Apr 2015
First Look

First Look: April 28

Understanding Ordinary Unethical Behavior: Why People Who Value Morality Act Immorally By: Gino, F. Abstract—Cheating, deception, organizational misconduct, and many other forms of unethical behavior are among the greatest challenges in... View Details

Keywords: Sean Silverthorne

January 2009 (Revised March 2009)
Case

A Chinese Start-up's Midlife Crisis: 99Sushe.com

By: William C. Kirby, F. Warren McFarlan and Tracy Manty

Now into their third year at the helm of an Internet start-up in China, Ken Pao and Bill Li were managing a totally different company (with a new name) from the one they first founded in 2006. Having changed their business model from a social networking site to an... View Details

Keywords: Business Growth and Maturation; Business Model; Games, Gaming, and Gambling; Entrepreneurship; Venture Capital; Investment Funds; Organizational Change and Adaptation; Entertainment and Recreation Industry; China

December 1996 (Revised June 1998)
Case

Midnight Networks, Inc.

By: H. Kent Bowen and Marilyn Matis

Midnight Networks, Inc., is a small computer network validation company. This case describes how the five founders built their business from operations earnings and how they established "best practices" operational processes to run their firm successfully. Operational... View Details

Keywords: Corporate Entrepreneurship; Business or Company Management; Operations; Organizational Culture; Applications and Software; Business Startups; Business Growth and Maturation; Information Technology Industry; Massachusetts

08 Mar 2017
Blog Post

Education Sector Opportunities at HBS

social enterprise careers including alumni panels, organizational information sessions, and more. Alyssa and Chelsea both pursued summer internships with the help of SEI’s Social Enterprise Summer Fellowship program, which provides... View Details

28 May 2008
First Look

First Look: May 28, 2008

on the EPS of both sides—and determine whether it is in the best interests of Mellon, the city of Pittsburgh, and Mellon's shareholders. Purchase the case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208129 KIPP 2007: Implementing a Smart View Details

Keywords: Martha Lagace

01 May 2018
First Look

First Look at New Research and Ideas, May 1, 2018

in order to enjoy this legal protection of their valuable insights. A new threat, however, looms. The same legal system that has protected IP has been used to create an organizational form known as a "Patent Troll." Patent... View Details

Keywords: Sean Silverthorne

15 Sep 2015
First Look

September 15, 2015

counties that were leaders in patenting in the early 1990s produced relatively more patents by the early 2000s. Second, we compare the extent of invention in counties that were leaders in Internet adoption to those that were not. We see little difference in the View Details

Keywords: Sean Silverthorne

27 Jan 2014
Research & Ideas

Family CEOs Spend Less Time at Work

Two years ago, the World Management Survey on organizational leadership reported that firms led by family CEOs (managers related to the family owning the business) are often managed badly, particularly those where a first-born son has... View Details

Keywords: by Carmen Nobel

20 Apr 2010
First Look

First Look: April 20

emerged. Universities also became active players in the commercialization of science. In short, science has become a business. This essay examines the institutional and organizational challenges created by this convergence of science and... View Details

Keywords: Martha Lagace

23 May 2017
First Look

First Look at New Ideas and Research: May 23, 2017

that in countries with higher GDP growth leverage is correlated with less corporate financial fragility. Consistent with Gabaix (2011) this paper finds a granularity effect in that large firms are systemically important—idiosyncratic... View Details

Keywords: Carmen Nobel

12 Aug 2014
First Look

First Look: August 12

the type of organizational form surrounding innovation and influence when innovation is more likely to occur. These factors not only govern how much experimentation is undertaken in the economy, but also the trajectory of experimentation,... View Details

Keywords: Sean Silverthorne

16 Dec 2020
Blog Post

Faculty Books Published in 2020

architecture, redefining how they create, capture, share, and deliver value. Marco Iansiti and Karim R. Lakhani show how reinventing the firm around data, analytics, and AI removes traditional constraints on scale, scope, and learning that have constrained business... View Details

Keywords: All Industries

15 Feb 2011
First Look

First Look: Feb. 15

published field studies of men doing dangerous work, to induce a model of how organizational cultures equip men to "do" and "undo" gender at work. Breakthrough Inventions and the Growth... View Details

Keywords: Sean Silverthorne

20 May 2008
First Look

First Look: May 20, 2008

domestic partners. In order to illuminate the interplay between these two levels, we review literature from two separate bodies of literature. Research in psychology and organizational behavior on candidate-employer negotiations sheds... View Details

Keywords: Martha Lagace

October 2008 (Revised December 2008)
Supplement

Gillette Company (E): Procter & Gamble

By: Rosabeth M. Kanter and Matthew Bird

After arriving in 2001 as the first outsider Chairman and CEO in Gillette history, Jim Kilts led a remarkable turnaround. But by late 2004 he had to make a difficult decision. To better position the 104-year-old, Boston-based company, he opted to sell it to... View Details

Keywords: Mergers and Acquisitions; Decision Choices and Conditions; Leading Change; Growth and Development Strategy; Managerial Roles; Organizational Change and Adaptation