Filter Results:
(1,810)
Show Results For
- All HBS Web
(2,235)
- People (2)
- News (153)
- Research (1,810)
- Events (3)
- Multimedia (10)
- Faculty Publications (1,339)
Show Results For
- All HBS Web
(2,235)
- People (2)
- News (153)
- Research (1,810)
- Events (3)
- Multimedia (10)
- Faculty Publications (1,339)
Sort by
- Article
Relational Reconciliation: Socializing Others Across Demographic Differences
By: Lakshmi Ramarajan and Erin M. Reid
In demographically diverse organizations, employees charged with socializing others—
socialization agents—must navigate a deep tension between the organization’s needs to
integrate individuals into a collective and individuals’ needs for recognition of their
unique... View Details
Ramarajan, Lakshmi, and Erin M. Reid. "Relational Reconciliation: Socializing Others Across Demographic Differences." Academy of Management Journal 63, no. 2 (April 2020): 356–385.
- June 18, 2020
- Article
What CEOs Still Haven't Said about Race and Policing
By: Aaron K. Chatterji and Michael W. Toffel
While many CEOs have spoken out to share their thoughts on race and police misconduct in America, they have yet to advocate for policy solutions for police reform, focusing instead on their own corporate and personal values. But lasting change must also involve ... View Details
Keywords: Activism; CEO; Political Issues; Political Leadership; Racial Tensions; Racism; Leadership; Race; Communication; Government and Politics; Law; Organizational Culture; United States
Chatterji, Aaron K., and Michael W. Toffel. "What CEOs Still Haven't Said about Race and Policing." Harvard Business Review (website) (June 18, 2020).
- March 2012
- Case
Schuberg Philis
By: Thomas J. DeLong and Daniela Beyersdorfer
The Dutch professional service firm Schuberg Philis has within a few years grown into a well-known player in the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the... View Details
Keywords: Growth Management; Organizational Culture; Management Style; Alignment; Information Technology Industry; Netherlands
DeLong, Thomas J., and Daniela Beyersdorfer. "Schuberg Philis." Harvard Business School Case 412-092, March 2012.
- May 1997
- Supplement
Suzanne de Passe at Motown Productions
By: Linda A. Hill and Mara Willard
Suzanne de Passe talks to an MBA class in October 1996 and discusses her perspective on leadership, her experience making "Lonesome Dove," and her company: de Passe Entertainment. Designed for use with Suzanne de Passe at Motown Productions (A) (9-487-042), (A1)... View Details
Keywords: Leadership; Perspective; Organizational Culture; Personal Development and Career; Entertainment and Recreation Industry
Hill, Linda A., and Mara Willard. "Suzanne de Passe at Motown Productions." Harvard Business School Video Supplement 497-502, May 1997.
- 02 Jul 2024
- Book
Five Essential Elements to Build the Capital You Need to Lead
defensive back, and maybe he saw some innate coaching potential (my superpower) in the way I interacted with the other kids. Whatever the case may be, that capability, especially that coaching and encouraging potential, was the groundwork for the success I was able to... View Details
Keywords: by Dina Gerdeman
- January 10, 2022
- Article
The Secret Ingredient of Thriving Companies? Human Magic
By: Hubert Joly
The traditional corporate approach to motivating people has been a combination of carrots and sticks: a system of financial incentives designed to mobilize everyone around a plan designed by a few smart people at the top. Multiple studies have confirmed that, for any... View Details
Keywords: Meaning; Purpose; Organizational Culture; Employees; Motivation and Incentives; Performance
Joly, Hubert. "The Secret Ingredient of Thriving Companies? Human Magic." Harvard Business Review (website) (January 10, 2022).
- 2001
- Article
From Guilford to Creative Synergy: Opening the Black Box of Team Level Creativity
By: T. R. Kurtzberg and T. M. Amabile
Previous research, from Guilford's founding tradition to more modern research on individual creativity and general group processes, falls short of adequately describing team-level creativity. Alhough researchers have addressed brainstorming in groups with mixed... View Details
Kurtzberg, T. R., and T. M. Amabile. "From Guilford to Creative Synergy: Opening the Black Box of Team Level Creativity." Special Issue on Commemorating Guilford's 1950 Presidential Address Creativity Research Journal 13, nos. 3/4 (2001).
- 2013
- Working Paper
Non-Standard Matches and Charitable Giving
By: Michael Sanders, Sarah Smith and Michael I. Norton
Many organisations, including corporations and governments, wish to encourage charitable giving, and offer incentives for their employees, customers and citizens to do so. The most common of these incentives is a match rate, where the organisation agrees to pay, for... View Details
Sanders, Michael, Sarah Smith, and Michael I. Norton. "Non-Standard Matches and Charitable Giving." Harvard Business School Working Paper, No. 13-094, May 2013.
- 2008
- Chapter
When Learning and Performance Are at Odds: Confronting the Tension
By: Sara Jean Singer and A. C. Edmondson
This chapter explores complexities of the relationship between learning and performance. We start with the general proposition that learning promotes performance and then describe several challenges for researchers and managers who wish to study or promote learning in... View Details
- 20 Sep 2016
- First Look
September 20, 2016
in press More Than Managing: The Relentless Pursuit of Effective Jewish Leadership Nudging as a Tool for Leaders By: Bazerman, Max Abstract—Jewish organizational life is inundated with publications on View Details
Keywords: Sean Silverthorne
- April 2024
- Article
Speaking up and Taking Action: Psychological Safety and Joint Problem-solving Orientation in Safety Improvement
By: Hassina Bahadurzada, Michaela J. Kerrissey and Amy C. Edmondson
Healthcare organizations face stubborn challenges in ensuring patient safety and mitigating clinician turnover. This paper aims to advance theory and research on patient safety by elucidating how the role of psychological safety in patient safety can be enhanced with... View Details
Keywords: Healthcare Operations; Psychological Safety; Teams; Retention; Safety; Customer Satisfaction; Organizational Culture; Performance Evaluation; Health Industry
Bahadurzada, Hassina, Michaela J. Kerrissey, and Amy C. Edmondson. "Speaking up and Taking Action: Psychological Safety and Joint Problem-solving Orientation in Safety Improvement." Art. 812. Healthcare 12, no. 8 (April 2024).
- January 22, 2020
- Article
Making Honest Conversations the Norm
By: Michael Beer
Much admired companies like Boeing and Wells Fargo sacrifice their competitive advantage. Some make huge ethical blunders. As a result, shareholders suffer huge losses in value while employees, customers, and society lose trust and confidence in the institution. Based... View Details
Keywords: Honesty; Interpersonal Communication; Framework; Organizational Culture; Trust; Performance Effectiveness
Beer, Michael. "Making Honest Conversations the Norm." ChangeThis (blog) (January 22, 2020).
- October 2010
- Teaching Note
The Robin Hood Foundation (TN)
By: Alnoor Ebrahim
Teaching Note for 310031. View Details
- May 2003
- Case
Sun Hydraulics: Leading in Tough Times (A) (Abridged)
By: Linda A. Hill and Jennifer Suesse
Sun Hydraulics, 32-year-old global hydraulics engineering and manufacturing company headquartered in Sarasota, Florida; confronts tough choices due to the economic downturn in 2001. The company leadership debates how to maintain profitability and reduce labor costs... View Details
Keywords: Organizational Culture; Mission and Purpose; Financial Crisis; Crisis Management; Manufacturing Industry; Florida
Hill, Linda A., and Jennifer Suesse. "Sun Hydraulics: Leading in Tough Times (A) (Abridged)." Harvard Business School Case 403-139, May 2003.
- March 1994 (Revised March 2000)
- Case
Cola Wars Continue: Coke vs. Pepsi in the 1990s
By: David B. Yoffie and Sharon Foley
The competition between Coke and Pepsi is a classic corporate battle that began in America at the turn of the century and has expanded into worldwide competitive warfare in the 1990s. This case examines the economics of the soft drink and bottling industries, and... View Details
Keywords: Globalization; Organizational Culture; Competition; Competitive Strategy; Corporate Strategy; Food and Beverage Industry; North and Central America
Yoffie, David B., and Sharon Foley. "Cola Wars Continue: Coke vs. Pepsi in the 1990s." Harvard Business School Case 794-055, March 1994. (Revised March 2000.)
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
customer-centric tends to be deeply embedded throughout the organization." 'corporate Culture Trumps National Culture' These findings suggest that excellence in global corporate competition demands certain success-enabling View Details
Keywords: by Garry Emmons
- 9 Nov 2021
- Interview
How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson
By: Amy C. Edmondson and Dominic Monkhouse
If you want to be better at leading a team. If you want to know how to lead a good decision making process. Or how to engage and inspire people to bring their full self to work, don’t miss Amy Edmondson, Harvard Business School professor and author of The Fearless... View Details
Keywords: Psychological Safety; Organizational Culture; Groups and Teams; Decision Making; Motivation and Incentives
"How to Build Psychological Safety in Your Workplace with The Fearless Organization Author, Amy C. Edmondson." Episode 169. The Melting Pot (podcast), November 9, 2021.
- November 2008 (Revised December 2008)
- Case
Differences at Work: Sameer (A)
By: Sandra J. Sucher and Rachel Gordon
Sameer, an Indian Muslim, is a summer intern in a small firm. Prompted by a conflict in the Middle East, members of the organization make a number of anti-Muslim jokes. Sameer wonders whether he should surface discomfort; he otherwise enjoys the firm, and is hoping to... View Details
Keywords: Prejudice and Bias; Ethnicity; Behavior; Religion; Organizational Culture; Middle East; India
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Sameer (A)." Harvard Business School Case 609-053, November 2008. (Revised December 2008.)
- August 2007 (Revised January 2009)
- Case
Stryker Corporation: Capital Budgeting
By: Timothy A. Luehrman
Examines some parts of Stryker Corporation's systems and procedures for approving and authorizing capital spending of many different types, including buildings, machinery, and working capital for existing businesses, as well as transactions with third parties such as... View Details
Luehrman, Timothy A. "Stryker Corporation: Capital Budgeting." Harvard Business School Case 208-046, August 2007. (Revised January 2009.)
- November 1987 (Revised June 1988)
- Case
ServiceMaster Industries, Inc.
By: James L. Heskett
The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details
Heskett, James L. "ServiceMaster Industries, Inc." Harvard Business School Case 388-064, November 1987. (Revised June 1988.)