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  • October 2009 (Revised June 2010)
  • Case

Hulu: An Evil Plot to Destroy the World?

By: Anita Elberse and Sunil Gupta
In July 2009, Jason Kilar, the chief executive officer of Hulu, is debating whether the online video aggregator should move away from a purely advertising-supported model, and whether it should participate in an industry-wide initiative to develop and test... View Details
Keywords: Advertising; Business Model; Television Entertainment; Distribution Channels; Service Operations; Internet and the Web; Media and Broadcasting Industry; Motion Pictures and Video Industry
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  • 31 Jul 2023
  • News

Striving for Imperfection

industry boundaries have mostly dissolved, and we have the rise of super competitors like Apple or Microsoft or Amazon. And in that world, the kind of thinking behind the five forces model doesn’t work very well. In a world when things... View Details
Keywords: Management of Companies and Enterprises; Management
  • Web

Value Measurement for Health Care - Institute For Strategy And Competitiveness

Value Measurement for He... Value Measurement for Health Care 5-7 Aug 2019 Executive Education Course Learn More Summary Innovative health care organizations worldwide are moving toward better value measurement models to improve patient... View Details
  • 15 Mar 2017
  • Lessons from the Classroom

More Than 900 Examples of How Climate Change Affects Business

This word cloud is composed of blog posts by more than 900 students describing how individual organizations are likely to be affected by climate change. Image by Patrick Clapp Last fall, first-year MBA students at Harvard Business School received a new assignment in... View Details
Keywords: by Carmen Nobel; Green Technology
  • 2023
  • Article

Balancing Risk and Reward: An Automated Phased Release Strategy

By: Yufan Li, Jialiang Mao and Iavor Bojinov
Phased releases are a common strategy in the technology industry for gradually releasing new products or updates through a sequence of A/B tests in which the number of treated units gradually grows until full deployment or deprecation. Performing phased releases in a... View Details
Keywords: Product Launch; Mathematical Methods; Product Development
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  • 15 Jun 2009
  • Research & Ideas

GM: What Went Wrong and What’s Next

centers into more nimble operations that can sustain its renewed brands far into the 21st Century. Nancy F. Koehn, James E. Robison Professor Of Business Administration: General Motors was formed in 1908, the same year Henry Ford brought... View Details
Keywords: by Staff; Auto
  • 2013
  • Dissertation

Firm-to-Firm Matching Along the Global Supply Chain

By: Raluca Dragusanu
This paper examines the matching patterns between buyers and sellers at different stages of the global production chain. I construct a new dataset, which links firm-level information on Indian manufacturing exporters from the CMIE-Prowess database with firm-level... View Details
Keywords: Supply Chain; Relationships; Trade; United States; India
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  • November 2022
  • Case

The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales

By: Regina E. Herzlinger and Tiffany Farrell
Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous... View Details
Keywords: DTC; Internet and the Web; Marketing Channels; Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Competitive Strategy; Service Delivery; Growth and Development Strategy; Pharmaceutical Industry; Health Industry; Retail Industry
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  • September 2010 (Revised January 2016)
  • Case

Grameen Danone Foods Ltd., a Social Business

By: V. Kasturi Rangan and Katharine Lee
Grameen Danone is a joint venture between the Grameen Group (a sister company of Grameen Bank) and Groupe Danone, a $2 billion (revenues) French food company. The company's goal was to provide nutritional yogurt (brand name Shoktidoi) for the nearly 50 million... View Details
Keywords: Business Model; Social Entrepreneurship; Food; Distribution; Supply Chain Management; Corporate Social Responsibility and Impact; Food and Beverage Industry; Bangladesh; France
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  • January 2015 (Revised March 2017)
  • Case

New Urban Mechanics

By: Mitchell Weiss
Funding to scale Citizens Connect, Boston's 311 app, is both a blessing and a burden and tests two public entrepreneurs. In 2012, the Commonwealth of Massachusetts provides Boston's Mayor's Office of New Urban Mechanics with a grant to scale Citizens Connect across the... View Details
Keywords: Public Entrepreneurship; Civic Technology; Government Innovation; Civic Innovation; Cities; New Urban Mechanics; Thomas. M. Menino; Chris Osgood; Nigel Jacob; Connected Bits; SeeClickFix; Ben Berkowitz; Eric Carlson; Dave Mitchell; Government Technology; Open Innovation; Open Source Software; Citizens Connect; Commonwealth Connect; Entrepreneurship; Innovation and Invention; Innovation Leadership; Innovation and Management; Open Source Distribution; Public Administration Industry; Information Technology Industry; Boston
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  • February 2024
  • Teaching Note

AB InBev: Brewing Up Forecasts during COVID-19

By: Mark Egan and C. Fritz Foley
Teaching Note for HBS Case No. 224-020. In July 2021, the CEO of AB InBev's European operations and his team strategized to position the company for success post-pandemic. As the world's largest beer company, boasting over 500 brands, revenue of $46 billion, and a... View Details
Keywords: Forecasting; Investor Relations; Beverage Industry; Corporate Finance; Decisions; Forecasting and Prediction; Health Pandemics; Analytics and Data Science; Digital Transformation; Crisis Management; Business Model; Food and Beverage Industry; United States; Europe
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  • 01 Oct 1999
  • News

Banking on Success

Acquisitions department and presided over some of the largest deals transacted during the merger-crazed 1980s. He joined Morgan Stanley in 1988 as a managing director and later served as cohead of Mergers and Acquisitions, becoming a member of Morgan's View Details
Keywords: Deborah E. Blagg
  • 01 Sep 2021
  • What Do You Think?

Can We Train for Trust?

the speed of trust.” It could hardly be more true than in a business like Airbnb. Its platform, which brings those with rooms and travelers together, relies on a triangle of trust between the company, its landlords, and traveler-renters, all of whom View Details
Keywords: by James Heskett
  • 21 Dec 2010
  • First Look

First Look: December 21

of such historical accounts but observing that they can (1) bring to light complex realities and subtleties that parsimonious analytic models may neglect; (2) suggest overlooked, non-obvious aspects of the process that merit deeper, more... View Details
  • 21 Feb 2012
  • First Look

First Look: Feb. 21

entrepreneurship. Then, to reconcile these divergent empirical findings, we develop a theoretical model that explains when user innovations are commercialized by users, by manufacturers, or not commercialized at all. At the core of our... View Details
Keywords: Sean Silverthorne
  • 19 Nov 2013
  • First Look

First Look: November 19

http://ssrn.com/abstract=2350805 Surfacing the Submerged State with Operational Transparency in Government Services By: Buell, Ryan W., and Michael I. Norton Abstract—As Americans' trust in government nears historic lows, frustration with... View Details
Keywords: Sean Silverthorne
  • 23 Sep 2014
  • First Look

First Look: September 23

progress. The case traces the evolution of the AmazonFresh business model and describes the operating capabilities necessary to compete in grocery. Would there come a day when most grocery shopping was done... View Details
Keywords: Sean Silverthorne
  • 27 Jun 2017
  • First Look

First Look at New Research and Ideas, June 27

equity inflows have a more negative announcement effect on equity returns than those on debt inflows. Real investment falls in the three years following the controls. Overall, the findings have implications for macro-finance models that... View Details
Keywords: Sean Silverthorne
  • 08 Feb 2023
  • Op-Ed

Building an Inclusive Workplace? Prepare to Shield It from Economic Fears

during the challenges ahead—or give them up at your company’s peril. Yes, it will be tough, especially when competing profit targets and employee demands in the new work models vie for priority. But you can protect those gains if you... View Details
Keywords: by Hise O. Gibson and Nicole Gilmore
  • 17 Feb 2022
  • Book

When Employees Feel a Sense of Purpose, Companies Succeed

right? That’s the only answer. If you’ve been pretending not to be gay all day or changing your accent, then when five p.m. comes, you’re out of there.” Wallace knows he can’t simply model individuality at work—he must build it into the... View Details
Keywords: by Ranjay Gulati