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  • 14 Aug 2006
  • HBS Case

On Managing with Bobby Knight and “Coach K”

explore their own fundamental assumptions about leadership and human nature. Are people basically lazy or energetic? What motivates people to do their best? What is the most effective style of leading? Is it better to be loved or feared?... View Details
Keywords: by Sean Silverthorne; Sports
  • 04 Aug 2003
  • Research & Ideas

Shackleton: An Entrepreneur of Survival

also find important insights into how to motivate people, allocate resources, and act with great integrity in moments of crisis. I firmly believe that the template for business education can be very broad. As soon as that ship was frozen,... View Details
Keywords: by Martha Lagace
  • 17 Nov 2023
  • Blog Post

HBS Veteran Spotlight: Rex Willis (MBA 2024)

impact in defending our country. And I was able to do just that by driving a billion-dollar warship in contested waters and communicating with our allies to protect the nation’s interests. Even though I appreciated the responsibility, I found the opportunity to lead,... View Details
  • Web

Clubs - Business & Environment

Club Brings together creative, passionate, and motivated individuals to explore ways by which research, innovation, and policy can help solve the most pressing challenges in the water sector.. Initiatives focus on societal challenges that... View Details
  • Web

Skydeck - Alumni

George and Chad Foster (PLDA 21, 2016) , an author and motivational speaker, on the transformational power of crucibles Singing to the Corn Taylor Keen's (MPA 1996/MBA 1997) Sacred Seed project shows how a Native American approach to... View Details
  • 28 Aug 2018
  • First Look

New Research and Ideas, August 28, 2018

Cai, Wei, Susanna Gallani, and Jee-Eun Shin Abstract— Organizations often struggle with motivating employees to develop innovative ideas that may benefit the firm, especially when the standard tasks for which employees are measured and... View Details
Keywords: Dina Gerdeman
  • Profile

Joy Chen

impact within a startup, Udemy. For her, the motivation for an MBA was neither to pivot her career nor expand her skills per se, but to find inspiration. “I wanted to build new friendships with those who could inspire each other... View Details
  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

critically important only up to a point [to employees], but the real motivation comes from an emotional connection that you feel—either that you are more highly valued than someone else because of the natural competitiveness of human... View Details
Keywords: by Michael Blanding
  • 21 Aug 2008
  • Working Paper Summaries

Traveling Agents: Political Change and Bureaucratic Turnover in India

Keywords: by Lakshmi Iyer & Anandi Mani
  • Research Summary

Creativity and Innovation

By: Teresa M. Amabile

Starting in 2016, I undertook several new projects on creativity and innovation. The first, a revision of my 1988 componential theory of creativity and innovation, was coauthored with Michael Pratt (Boston College) and published in Research in Organizational... View Details

Keywords: Creativity; Innovation
  • January–February 2022
  • Article

Mobilizing the U.S. Military’s TRICARE Program for Value-Based Care: A Report From the Defense Health Board

By: Robert S. Kaplan, Paul R. Schaettle, Vivian S. Lee, Michael D. Parkinson, Gregory H. Gorman and Michael-Anne Browne
The U.S. Military Health System spends about $50 billion annually through its TRICARE health plans to provide care to 9.6 million active duty service members, retirees, and their families. TRICARE, historically, has used the predominant U.S. fee-for-service payment... View Details
Keywords: Military Health System; Value-based Healthcare; Health Care and Treatment; United States
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  • Article

Consistent Belief in a Good True Self in Misanthropes and Three Interdependent Cultures

By: Julian De Freitas, Hagop Sarkissian, George E. Newman, Igor Grossman, Felipe De Brigard, Andres Luco and Joshua Knobe
People sometimes explain behavior by appealing to an essentialist concept of the self, often referred to as the true self. Existing studies suggest that people tend to believe that the true self is morally virtuous; that is deep inside, every person is motivated to... View Details
Keywords: Concepts; Social Cognition; Moral Reasoning; True Self; Culture; Misanthropy; Behavior; Values and Beliefs; Moral Sensibility
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  • Article

Does Observability Amplify Sensitivity to Moral Frames? Evaluating a Reputation-Based Account of Moral Preferences

By: Valerio Capraro, Jillian J. Jordan and Ben Tappin
A growing body of work suggests that people are sensitive to moral framing in economic games involving prosociality, suggesting that people hold moral preferences for doing the “right thing”. What gives rise to these preferences? Here, we evaluate the explanatory power... View Details
Keywords: Moral Preferences; Moral Frames; Observability; Trustworthiness; Trust Game; Trade-off Game; Moral Sensibility; Reputation; Behavior; Trust
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    Rational Habit Formation

    Regular handwashing with soap is believed to have substantial impacts on child health in the developing world. Most handwashing campaigns have failed, however, to establish and maintain a regular practice of handwashing. Motivated by scholarship that suggests... View Details

    • 2012
    • Working Paper

    Entrepreneurship in the Natural Food and Beauty Categories Before 2000: Global Visions and Local Expressions

    By: Geoffrey Jones
    This working paper examines the creation of the global natural food and beauty categories before 2000. This is shown to have been a lengthy process of new category creation involving the exercise of entrepreneurial imagination. Pioneering entrepreneurs faced little... View Details
    Keywords: Marketing; Consumer Goods; Entrepreneurs; Environment; Food; Globalization; Business History; Agribusiness; Agriculture and Agribusiness Industry; Beauty and Cosmetics Industry; Consumer Products Industry; Food and Beverage Industry; Asia; Europe; Latin America; Middle East; North and Central America
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    • January – February 2012
    • Article

    How Managers Use Multiple Media: Discrepant Events, Power, and Timing in Redundant Communication

    By: Paul Leonardi, Tsedal Neeley and Elizabeth M. Gerber
    Several recent studies have found that managers engage in redundant communication; that is, they send the same message to the same recipient through two or more unique media sequentially. Given how busy most managers are, and how much information their subordinates... View Details
    Keywords: Communication; Media; Information; Groups and Teams; Projects; Management Style; Power and Influence; Motivation and Incentives; Technology
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    • 25 Aug 2014
    • HBS Case

    Starbucks Reinvented

    Harvard Business School Professor and historian Nancy Koehn has studied Starbucks and its leader, Howard Schultz, for close to 20 years. For her, the company represents much more than a phenomenal success story. In a recently published case, "Starbucks Coffee... View Details
    Keywords: by Julia Hanna; Food & Beverage
    • 10 Jul 2007
    • Working Paper Summaries

    Platform Envelopment

    Keywords: by Thomas Eisenmann, Geoffrey Parker & Marshall Van Alstyne; Technology
    • 2023
    • Chapter

    Economic Globalization and Populism in Latin America and Beyond

    By: Paula Rettl
    Both populism and economic globalization have been on the rise in the last decades, motivating increasing scholarly attention to the phenomena and their relationship (see Rodrik 2021 for a recent review). However, the relationship between populism and economic... View Details
    Keywords: Populism; Economic Globalization; Latin America; Economy; Macroeconomics; Economics; Globalized Economies and Regions; Globalization; Political Elections; Government and Politics; Finance; Geographic Location; Latin America
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    • 2021
    • Working Paper

    CRM and AI in Time of Crisis

    By: Michelle Y. Lu and Navid Mojir
    A crisis can affect the incentives of various players within a firm’s multi-layered sales and marketing organization (e.g., headquarters and branches of a bank). Such shifts can result in sales decisions against the firm’s best interests. Motivated by the backlash to... View Details
    Keywords: CRM; Artificial Intelligence; AI; B2B Marketing; Decision Authority; Crisis Marketing; Intra-organizational Conflict; COVID-19 Pandemic; Customer Relationship Management; Technological Innovation; Decision Making; Strategy; Health Pandemics; Crisis Management; AI and Machine Learning
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