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  • 23 Aug 2011
  • News

New Kid in School

Perold, and Peter Tufano — which he said had a lot to do with his initial career decision to go to Wall Street. “Also, in my first year,” he says, “I was fortunate to have Nitin Nohria as my Organizational View Details
Keywords: Elementary and Secondary Schools; Educational Services
  • 01 Nov 1999
  • Research & Ideas

Companies, Cultures and the Transformation to the Transnational

have reinforced strong Japanese cultural norms that emphasized group behavior and valued interpersonal harmony. Such values carried over into the country's commercial organizations and helped shape distinctive management styles and View Details
Keywords: by Christopher A. Bartlett & Sumantra Ghoshal
  • 21 Dec 2010
  • First Look

First Look: December 21

with age. Temptation and Productivity: A Field Experiment with Children Authors:Alessandro Bucciol, Daniel Houser, and Marco Piovesan Publication:Journal of Economic Behavior and Organization (forthcoming) Abstract Substantial evidence... View Details
  • 01 Aug 1998
  • News

A Roaring Success in the Windy City

poignant stories of entrepreneurial victories and losses from fellow alumni. Donna L. Dubinsky (MBA '81) discussed the challenges she has faced as president of Palm Computing. Sears, Roebuck CEO Arthur C. Martinez (MBA '65) talked about his experiences furthering... View Details
  • September 2006 (Revised October 2007)
  • Case

BT Plc: The Broadband Revolution (A)

By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum
In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within... View Details
Keywords: Transformation; Innovation and Management; Management Teams; Organizational Change and Adaptation; Organizational Culture; Behavior; Telecommunications Industry; United Kingdom
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  • 13 Dec 2010
  • Research & Ideas

Managing the Support Staff Identity Crisis

Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do? "I got this nervous laughter," says Gulati, an expert on... View Details
Keywords: by Carmen Nobel
  • 26 Jun 2007
  • First Look

First Look: June 26, 2007

Organizational Response to Environmental Demands: Opening the Black Box Authors:Magali A. Delmas and Michael W. Toffel Abstract This paper combines new and old institutionalism to explain enduring differences in View Details
Keywords: Martha Lagace
  • 20 Jul 2016
  • Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

football stadium, a cruise ship—where people are segmented by rank of some sort. Norton co-authored the study, Physical and Situational Inequality on Airplanes Predicts Air Rage, with Katherine A. DeCelles, an associate professor of View Details
Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

were essential, and radical corporate social responsibility concepts were pursued by some firms. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53419 forthcoming Capitalism Beyond Mutuality New Prospects for View Details
Keywords: Carmen Nobel
  • 05 Dec 2013
  • What Do You Think?

Is Walmart Defying Economic Gravity?

that the tradeoff between scale and friction is complex. For example, what effect does a company's origins, its beliefs, and how these are reflected in management behaviors (reflected in Walmart's emphasis on "family") reduce... View Details
Keywords: by James Heskett; Retail
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

the University of Pennsylvania’s Behavior Change for Good Initiative to test new ways to nudge members to exercise. Researchers found that while all of their interventions yielded an initial surge of activity, many of those gains waned... View Details
Keywords: by Danielle Kost
  • February 1991 (Revised July 1993)
  • Case

Cultural Change at Nissan Motors

By: John P. Kotter
Depicts the reformation of Nissan Motor Co.'s corporate culture and the company's subsequent turnaround in market share and profits. In 1985, Yutaka Kume became president of Nissan and thereafter, he continually emphasized the need for internal change throughout the... View Details
Keywords: Organizational Change and Adaptation; Organizational Culture; Leadership; Behavior; Governing Rules, Regulations, and Reforms; Change Management; Management; Auto Industry; Manufacturing Industry
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  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

Managing Errors in Organizations The Strategic Imperative of Psychological Safety and Organizational Error Management By: Edmondson, Amy C., and Paul Verdin Abstract—Despite discussion in the management literature about agile... View Details
Keywords: Sean Silverthorne
  • Web

Predoctoral Research Associates | Research Associates

process by scholars who have been in their shoes. They apply a variety of methods to a broad range of faculty-led research projects and studies in the areas of management, organizational behavior, finance, strategy, and View Details
  • 01 Dec 2011
  • News

Faculty Books

organizational performance is substantial and quantifiable. An effective business culture can account for up to half of the performance differential between organizations in the same business. Drawing on field research and case studies,... View Details
Keywords: Utilities
  • 23 Jul 2001
  • Research & Ideas

How One Center of Innovation Lost its Spark

environment not by doing nothing, but by accelerating past organizational routines based on established assumptions.— Donald N. Sull The benefits of this knowledge sharing, however, are likely to decline over time as the industry settles... View Details
Keywords: by Donald Sull; Manufacturing; Transportation; Auto
  • 11 Mar 2008
  • First Look

First Look: March 11, 2008

investigated the influence of outcome information on ethical judgment. Participants read a series of vignettes describing ethically-questionable behaviors. We manipulated whether those behaviors were followed by a negative or positive... View Details
Keywords: Martha Lagace
  • 02 Sep 2002
  • Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

crossed the American border.HBS Working Knowledge: As you and Lina Gálvez-Muñoz write in the first chapter of your new book, the word "multinational" usually conjures up images of American firms. You have chosen to focus on foreign firms in the United States... View Details
Keywords: by Sarah Jane Johnston & Martha Lagace
  • 01 Oct 1997
  • News

Expanded Elective Curriculum Offers Students A Wealth of Choices

Management and Entrepreneurial Finance, continue to broaden their scope and impact on entrepreneurial studies at HBS. The EC also now offers many small, innovative courses such as Professor Elon Kohlberg's Analytical Reasoning, Professor Gerald Zaltman's Customer View Details
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior Authors:Francesca Gino, Lisa L. Shu, Max H. Bazerman Abstract People often make judgments about the ethicality of others' behaviors and... View Details
Keywords: Sean Silverthorne