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  • 21 Oct 2022
  • Research & Ideas

People Trust Business, But Expect CEOs to Drive Social Change

Public trust in business remains relatively unshaken amid economic turbulence and a lingering pandemic, even as faith in the media and government falters, but leaders could do more to address social issues, a new global opinion survey shows. However, not everyone... View Details
Keywords: by Scott Van Voorhis
  • Web

Popular - HBS Working Knowledge

on social media 25 Jun 2024 Research & Ideas Rapport: The Hidden Advantage That Women Managers Bring to Teams by Kara Baskin 11 Jun 2024 In Practice The Harvard Business School Faculty Summer Reader 2024 by Avery Forman 25 Jun 2024... View Details
  • TeachingInterests

The Business of Entertainment, Media, and Sports (MBA)

By: Anita Elberse
This second-year MBA course is primarily designed for students pursuing a career in the entertainment, media and sports sectors -- including film, television, music, publishing, video games, the performing arts, sports, fashion, and advertising -- or who plan to work... View Details
  • March 2015
  • Case

Clifford Chance: Women at Work

By: Boris Groysberg, Katherine Connolly and Stephanie Marton
It was October 2013, and global law firm Clifford Chance was coming under fire for the second time in less than a year for reputedly failing to provide a supportive work environment for its female associates. A memo entitled "Speaking Effectively" was just issued to... View Details
Keywords: Women; Law; Fairness; Employee Relationship Management; Retention; Human Capital; Organizational Culture; Performance Expectations; Work-Life Balance; Public Opinion; Problems and Challenges; Legal Services Industry; United States
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  • 2013
  • Working Paper

Do Display Ads Influence Search?: Attribution and Dynamics in Online Advertising

By: Sunil Gupta
As firms increasingly rely on online media to acquire consumers, marketing managers feel comfortable justifying higher online marketing spend by referring to online metrics such as click-through rate (CTR) and cost per acquisition (CPA). However, these standard online... View Details
Keywords: Internet and the Web; Digital Marketing
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  • 04 Jun 2024
  • Research & Ideas

Navigating Consumer Data Privacy in an AI World

such as whether credit card information or social security numbers were at risk of being leaked. However, following the Cambridge Analytica scandal, society has become more aware that the misuse of personal but public information can pose significant risks, not only to... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

managers to make decisions about pricing, product displays, or brand-related social media content. On one hand, that makes good sense because they are more informed about local conditions and customers than anyone at headquarters. On the... View Details
Keywords: by Carmen Nobel; Health
  • 19 Dec 2023
  • Research & Ideas

15 Podcast Episodes That Grabbed Listeners in 2023

microcosm for the future of media and information. Muhammad Ali: A Case Study in Purpose-Driven Decision Making Muhammad Ali, born Cassius Marcellus Clay Jr., rose from a poor family in segregated Louisville, Kentucky, to international... View Details
Keywords: by Danielle Kost

    John A. Quelch

    John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business.  Between 2017 and 2023 he was the Leonard M. Miller University... View Details

    Keywords: media; media; media; media; media; media; media; media; media; media; media; media; media; media
    • Web

    About Us - HBS Working Knowledge

    business topics and industries long before they make their way into mainstream practice. In addition to our website, Working Knowledge publishes on social media and through a variety of content-sharing partnerships. Who We Are Danielle... View Details
    • 07 Feb 2012
    • First Look

    First Look: February 7

    appetite for social media companies, LinkedIn is the lamp bearer among U.S. companies in that industry that are considering tapping into public markets. The case can serve to illustrate the challenges of valuing an early-stage high-growth... View Details
    Keywords: Sean Silverthorne
    • May 2018
    • Article

    The Downside of Downtime: The Prevalence and Work Pacing Consequences of Idle Time at Work

    By: Andrew Brodsky and Teresa M. Amabile
    Although both media commentary and academic research have focused much attention on the dilemma of employees being too busy, this paper presents evidence of the opposite phenomenon, in which employees do not have enough work to fill their time and are left with hours... View Details
    Keywords: Employees; Working Conditions; Performance Consistency; Performance Productivity
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    • Article

    Algorithms Need Managers, Too

    By: Michael Luca, Jon Kleinberg and Sendhil Mullainathan
    Algorithms are powerful predictive tools, but they can run amok when not applied properly. Consider what often happens with social media sites. Today many use algorithms to decide which ads and links to show users. But when these algorithms focus too narrowly on... View Details
    Keywords: Machine Learning; Algorithms; Predictive Analytics; Management; Big Data; Analytics and Data Science
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    • August 2007 (Revised November 2010)
    • Case

    Grand Central Publishing

    By: Anita Elberse
    In April 2007, Grand Central's publisher Jamie Raab and editor Karen Kosztolnyik were involved in a frantic bidding war for a proposed book on the life of cat Dewey, billed as the feline answer to the best-selling "Marley & Me: Life and Love with the World's Worst... View Details
    Keywords: Acquisition; Product Launch; Bids and Bidding; Product Development; Publishing Industry
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    • 13 Oct 2010
    • First Look

    First Look: October 13, 2010

    advertiser of establishing a relationship with an agency and pecuniary economies of scale available from providing media services. The key predictions of the model are supported by an econometric analysis of cross-sectional and pooled... View Details
    Keywords: Sean Silverthorne
    • Web

    Social Enterprise - Faculty & Research

    financing models for the non-profit sector. Recent Publications Khabar Lahariya By: Ranjay Gulati and Kanika Jain June 2025 | Case | Faculty Research Founded and run entirely by women, Khabar Lahariya was a leading digital media portal,... View Details
    • 08 Feb 2013
    • Working Paper Summaries

    The Dynamic Advertising Effect of Collegiate Athletics

    Keywords: by Doug J. Chung; Sports
    • 14 Mar 2017
    • First Look

    First Look at New Research, March 14

    QE announcements in the United States. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52332 March–April 2017 Harvard Business Review What's the Value of a Like? Social Media Endorsements Don't Work the Way You Might... View Details
    Keywords: Sean Silverthorne
    • 01 Dec 2023
    • News

    3-Minute Briefing: Nathaniel Fick (MBA/MPA 2008)

    As a Marine, I led some of the first units in Afghanistan and Iraq. What I loved about that experience was the intersection of a mission with building and leading teams. I came to HBS to develop the tools around that work, but in a very different context. On the... View Details
    Keywords: Julia Hanna

      Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time

      One of the leading business thinkers in the world offers a bold, new theory of advanced leadership for tackling the world's complex, messy, and recalcitrant social and environmental problems.

      Over a decade ago, renowned innovation... View Details