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Show Results For
-
All HBS Web
(10,108)
- People (64)
- News (3,231)
- Research (3,925)
- Events (24)
- Multimedia (60)
- Faculty Publications (1,353)
- 05 Jul 2012
- What Do You Think?
Why Is Trust So Hard to Achieve in Management?
(Hugh Quick); and (8) management that does "not observe sanctions when trust is violated" (Tony Smale). Charles Green added that "We don't have it because we haven't taught it, learned it, practiced it." In fairness,...
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by James Heskett
- 12 May 2021
- Book
The Hard Truth About Being a CEO
blocked by you hanging around. That’s a true warning sign that maybe it’s time for you to move on and do something new.” 5. Strive for authenticity “A lot of CEOs think they have to play a role, like an...
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by Michael Blanding
- 28 Nov 2018
- HBS Case
On Target: Rethinking the Retail Website
been tanking, with shares recently trading at $1.50. And in October, Sears filed for bankruptcy protection, following the dark road paved by Borders, RadioShack, and Toys ‘R’ Us. “Target had to make this big shift from View Details
- 15 Oct 2018
- Research & Ideas
Shaky Business: How Handshakes Win Negotiations
see whether handshaking might still help with negotiating deals. “ If your instinct is not to shake, it would be wise to think of sending another signal of cooperation” They found that shaking hands is a powerful gesture that creates a...
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by Michael Blanding
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
by thinking about how it might have changed an important decision, had we had it in place when we made the decision. My experiences in researching and putting a value on an effective culture tell me that if...
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by James Heskett
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
work? Iansiti: Netflix has been using AI for many years in a lot of different ways, for example, by learning how people choose movies according to the thumbprint picture that appears on the Netflix service....
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by Dina Gerdeman
- 22 Aug 2016
- Research & Ideas
Master the One-on-One Meeting
employees by getting to know them as people, not just workers. Finally, constructive 1:1s throughout the year makes performance reviews a breeze. With routine 1:1s, review time can be more about goals and the year ahead instead of...
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by Julia B. Austin
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
it) creates undue risk of moral hazard, simply because boards and senior management are often significant shareholders. If it is true that the average tenure of a CEO today is 3 years, how could any sane CEO not seek to maximize share value View Details
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by James Heskett
- 01 Oct 2014
- What Do You Think?
Is Too Much Focus a Problem?
process, they provoked a new round of questions. David Physick teed up the discussion nicely by commenting, "The wonderful American motor racing driver, Mario Andretti, who was as focused an individual as any racer, remarked he'd...
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by James Heskett
- 08 Sep 2014
- Research & Ideas
The Strategic Way To Hire a Sales Team
by relevant "experience," which is the most frequently used criterion by sales managers. In his new book, Aligning Strategy and Sales, Cespedes discusses why the gap is so common—and outlines...
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by Carmen Nobel
- 17 Jan 2011
- Research & Ideas
Being the Boss
not just about having the right strategy but also about being able to do these breakthrough innovations more than once. Book Excerpt From being The Boss: 3 Imperatives For Becoming A Great Leader By Linda A. Hill and Kent Lineback...
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by Carmen Nobel
- 01 Feb 2022
- Book
Innovation Isn’t Just for Startups: How Big Companies Can Succeed
changed. Venture capitalists often ask an entrepreneur seeking funding, “What’s the exit?” For example, a sale to another firm or public offering of the stock might be an exit. A Corporate Explorer should ask the same question and think...
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by Lane Lambert
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
The good news is that the honest conversations discussed throughout this book are by now a well-tested means for learning about failures well before the damage is irreversible. Just as important, the...
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by Dina Gerdeman
- 20 Sep 2017
- Research & Ideas
The Three Types of Leaders Who Create Radical Change
changes that diverge from taken-for-granted norms. “Although history remembers some individual actors as highly influential, single leaders rarely change the course of society on their own.” The Agitator stirs the pot by articulating and...
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by Carmen Nobel
- 16 May 2023
- In Practice
After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?
crisis. In addition to the operational learnings around banking and ensuring not all of their cash is in one vulnerable place, it was a big wake-up call for many founders in terms of how they do everything to keep their cool with...
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- Apr 04 2019
- Testimonial
Designing a Career With Impact
- 17 Jan 2018
- Research & Ideas
If the CEO’s High Salary Isn't Justified to Employees, Firm Performance May Suffer
perceived by workers. Rouen set out to explore the factors at play. He obtained data from the US Bureau of Labor Statistics for 931 firms in the S&P 1500 between 2006 and 2013, including total employee compensation and the composition...
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by Dina Gerdeman
- 19 Nov 2010
- Research & Ideas
The Landscape of Integrated Reporting: An E-Book
midst of emerging ideas and to provide support and momentum for ideas that are a little ahead of their time. By being at the leading edge of the movement, we can have real influence, bringing not just management View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
executives to think of a great customer experience they’ve had, as well as a terrible one. What’s particularly novel about Thomke’s approach is that students learn through a methodology called LEGO Serious...
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- 07 Jun 2012
- Working Paper Summaries
How Short-Termism Invites Corruption--And What to Do About It
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by Malcolm S. Salter