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  • May 1990 (Revised July 1996)
  • Case

Ingvar Kamprad and IKEA

By: Christopher A. Bartlett and Ashish Nanda
Traces the development of a Swedish furniture retailer under the leadership of an innovative and unconventional entrepreneur whose approaches redefine the nature and structure of the industry. Traces IKEA's growth from a tiny mail order business to the world's largest... View Details
Keywords: Restructuring; Corporate Entrepreneurship; Growth and Development; Innovation Strategy; Leadership; Management Succession; Distribution; Organizational Change and Adaptation; Expansion; Value; Retail Industry
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  • 1990
  • Book

A Force for Change: How Leadership Differs from Management

By: J. P. Kotter
Keywords: Leading Change; Management
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  • October 1989 (Revised May 1996)
  • Case

Xerox Corp.: Leadership Through Quality (A)

By: Todd D. Jick and Leonard A. Schlesinger
Describes the "Leadership Through Quality" effort undertaken by Xerox in the 1980s. Includes the history of Xerox in the 1970s and its need to make major changes in quality by the 1980s. Most of the remainder of the case details the step-by-step process by which Xerox... View Details
Keywords: Organizational Change and Adaptation; Strategic Planning; Quality; Leadership; Organizational Culture; Service Industry; Electronics Industry
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  • 1989
  • Chapter

Leadership and Organization Change: Beyond the Magic Leader

By: M. Tushman
Keywords: Leading Change; Organizational Change and Adaptation
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  • 1988
  • Chapter

Executive Leadership and Organization Evolution: Managing Incremental and Discontinuous Change

By: M. Tushman
Keywords: Management Teams; Change Management; Organizational Change and Adaptation; Fluctuation
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  • 1988
  • Chapter

Executive Leadership and Organizational Outcomes: An Evolutionary Perspective

By: M. Tushman
Keywords: Management Teams; Leadership; Outcome or Result; Organizational Design; Organizational Change and Adaptation
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  • 1988
  • Chapter

Change Master Companies: Environments in which Innovations Flourish

By: R. M. Kanter
Keywords: Innovation and Management; Leading Change; Innovation Leadership
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  • January 1988 (Revised January 2007)
  • Background Note

Leading Change

By: Michael Beer
Presents a conceptual framework for understanding the process of leading organizational change. Change leaders must create dissatisfaction with the status quo, develop a vision of the future state, and manage a process that sequences and orchestrates events and changes... View Details
Keywords: Organizational Change and Adaptation; Change Management; Leading Change
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  • November 1987 (Revised June 1988)
  • Case

ServiceMaster Industries, Inc.

By: James L. Heskett
The CEO of ServiceMaster Industries has convened an internal task force to come up with ideas for reorganizing the company to accommodate unusually fast growth. In developing both alternatives and criteria for appraising them, the task force has to keep in mind the... View Details
Keywords: Restructuring; Leading Change; Growth and Development Strategy; Organizational Culture
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  • Article

Quality Leadership and Change

By: R. M. Kanter
Keywords: Quality; Leadership; Change
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  • November 1986 (Revised October 1995)
  • Case

Suzanne de Passe at Motown Productions (A)

By: Linda A. Hill
Illustrates: 1) the impact of a manager's leadership style on corporate culture, direction, and performance; 2) the concept of fit between leadership style and the requirements of situations in which managers find themselves; and 3) the need for managers to adapt their... View Details
Keywords: Management Style; Race; Organizational Culture; Leadership Style; Gender; Management Teams; Change Management; Situation or Environment; Creativity; Relationships; Music Industry; Entertainment and Recreation Industry
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  • March 1985
  • Article

Experts as Negative Opinion Leaders in the Diffusion of a Technical Innovation

By: D. A. Leonard
Keywords: Leadership; Information Technology; Innovation and Invention; Change
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  • October 1984 (Revised July 1988)
  • Case

Mark Twain Bancshares, Inc.

By: Joseph L. Badaracco Jr.
Describes the history, management, and organization of an extremely successful bank holding company. The company has had a very charismatic chairman, has made MBAs bank presidents at very early ages, and has a long record of innovation. Now deregulation and a coming... View Details
Keywords: Management Style; Financial Services Industry
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  • Research Summary

By: Rosabeth M. Kanter
Rosabeth Moss Kanter's current research topics include: leadership for the digital age, including the circumstances that empower leaders to create change; leadership of turnarounds and other significant changes of direction; and the role, legitimacy, and impact of the... View Details
  • Teaching Interest

Advanced Management Program

By: Michael L. Tushman

Market volatility and disruptive innovation are changing the way companies compete in every industry—and increasing the demand for business leaders who can manage globally in the age of digital transformation. Whether you are looking to move up to the executive... View Details

  • Research Summary

Changing the World: Life Choices of Influential Leaders

By: Robert Simons

This project studies the life choices made by a variety of people who have left a lasting legacy. Using biographical data, we are examining the choices that high-impact individuals faced in their lives and the paths they chose to follow. The leaders we study come... View Details

Keywords: Leadership Style; Personal Characteristics; Work-life Balance; Entrepreneurship; Business Startups; Success
  • Research Summary

Developing Organizational Capabilities to Compete

By: Michael Beer

Michael Beer’s current research focuses on the question of what makes an Effective Organization. Based on his extensive research and practice about this question Beer has identified six highly interrelated core capabilities:

  1. Capacity of the... View Details
  • Teaching Interest

Executive Education - Owner/President Management Program

By: Martin A. Sinozich

Delivered in three units that span 24 months over three calendar years, the Owner/President Management (OPM) program is a transformative learning experience that boosts leadership skills and the value of participants’ enterprises.  Sinozich teaches the Finance... View Details

  • Teaching Interest

General Management Program (GMP)

By: Sunil Gupta
As global business challenges become more complex, companies are turning to cross-functional leaders who can drive change across the organization. The General Management Program (GMP) is a unique modular program that provides the latest management thinking and best... View Details
  • Teaching Interest

Launching New Ventures—Jump-Starting Innovation for Entrepreneurs and Business Owners (Executive Education)

By: William R. Kerr
Starting up a new venture amid rapid change is fraught with challenges. Whether you are starting a new business, launching a new business line, or building an entrepreneurial culture within a small-to-midsize company, this program provides a new perspective and core... View Details

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