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      • April 1996 (Revised June 1996)
      • Background Note

      Cleveland Turnaround (C), The: Facts and Figures

      By: James E. Austin and Jaan Elias
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Leading Change; Analytics and Data Science; Economic Growth; Business and Community Relations; Cleveland
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      Austin, James E., and Jaan Elias. "Cleveland Turnaround (C), The: Facts and Figures." Harvard Business School Background Note 796-153, April 1996. (Revised June 1996.)
      • April 1996 (Revised June 1996)
      • Case

      Cleveland Turnaround (D), The: Challenges for the Future

      By: James E. Austin and Jaan Elias
      Traces the Cleveland community's efforts to move the city from economic, social, and political crisis in the late 1970s into revitalization and progress in the 1980s and 1990s. Special attention is given to the role of business leaders and the public-private... View Details
      Keywords: Leading Change; Economic Growth; Business and Community Relations; Planning; Cleveland
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      Austin, James E., and Jaan Elias. "Cleveland Turnaround (D), The: Challenges for the Future." Harvard Business School Case 796-154, April 1996. (Revised June 1996.)
      • February 1996 (Revised February 2008)
      • Case

      Toshiba: Ome Works

      By: H. Kent Bowen, Janice H. Hammond, Sylvie Ryckebusch and Hiroshi Uchikoga
      In 1995, Toshiba was the market leader in portable computer sales worldwide. This case describes the assembly of portable notebook computers in Toshiba's Ome factory in Ome, Japan, providing insights into some of the reasons for Toshiba's success. In addition to... View Details
      Keywords: Factories, Labs, and Plants; Employees; Job Design and Levels; Production; Hardware; Japan
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      Bowen, H. Kent, Janice H. Hammond, Sylvie Ryckebusch, and Hiroshi Uchikoga. "Toshiba: Ome Works." Harvard Business School Case 696-059, February 1996. (Revised February 2008.)
      • 1996
      • Book

      Fad-Free Management: The Six Principles That Drive Successful Companies and Their Leaders

      By: Richard G. Hamermesh
      Keywords: Management Practices and Processes
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      Hamermesh, Richard G. Fad-Free Management: The Six Principles That Drive Successful Companies and Their Leaders. Santa Monica, CA: Knowledge Exchange, 1996.
      • November 1995 (Revised January 1998)
      • Case

      Transformation of Pratt & Whitney North Haven (A)

      By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone
      Pratt & Whitney is a leader in the development and manufacturing of gas turbine engines for commercial and military aircraft. Economic conditions for the airline and defense industries are forcing the airplane engine builders to restructure. Ed Northern, a new general... View Details
      Keywords: Transformation; Restructuring; Production; Opportunities; Economy; Aerospace Industry; Manufacturing Industry; Connecticut
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      Bowen, H. Kent, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch, and John Schiavone. "Transformation of Pratt & Whitney North Haven (A)." Harvard Business School Case 696-066, November 1995. (Revised January 1998.)
      • October 1995
      • Teaching Note

      H.E. Butt Grocery Company: A Leader in ECR Implementation (Abridged) TN

      By: F. Warren McFarlan
      Teaching Note for (9-196-061). View Details
      Keywords: Retail Industry
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      McFarlan, F. Warren. "H.E. Butt Grocery Company: A Leader in ECR Implementation (Abridged) TN." Harvard Business School Teaching Note 396-084, October 1995.
      • October 1995
      • Case

      DISC (A) (Abridged)

      By: Nitin Nohria and Scott A. Snook
      Follows the development and implementation of fundamental organizational change in a large government bureaucracy. The case is set in the Defense Industrial Supply Center (DISC) and follows two senior leaders as they grapple with issues of fundamental change in a... View Details
      Keywords: Government Administration; Organizational Change and Adaptation; Restructuring; Transformation; Decision Choices and Conditions; National Security; Leadership Style
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      Nohria, Nitin, and Scott A. Snook. "DISC (A) (Abridged)." Harvard Business School Case 496-029, October 1995.
      • September 1995
      • Case

      Ares-Serono

      By: Michael Y. Yoshino, Jean-Pierre Jeannet and Carin-Isabel Knoop
      Ares Serono, a medium-size Swiss pharmaceutical company, is the global leader in the field of fertility drugs. The company has successfully transformed into one of the very few biotech firms in Europe. The case treats a set of major strategic and organizational... View Details
      Keywords: Geographic Location; Globalized Firms and Management; Asset Management; Balance and Stability; Expansion; Digital Platforms; Leadership Development; Health Care and Treatment; Transformation; Family Business; Problems and Challenges; Pharmaceutical Industry; Biotechnology Industry; Switzerland; Europe
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      Yoshino, Michael Y., Jean-Pierre Jeannet, and Carin-Isabel Knoop. "Ares-Serono." Harvard Business School Case 396-035, September 1995.
      • August 1995 (Revised July 1997)
      • Case

      H.E. Butt Grocery Company: A Leader in ECR Implementation (A) (Abridged)

      By: F. Warren McFarlan
      Describes the industry context that has resulted in the development of efficient consumer response (ECR) within the grocery industry and its adoption by H.E. Butt Grocery Co. View Details
      Keywords: Demand and Consumers; Customer Focus and Relationships; Adoption; Retail Industry; Food and Beverage Industry
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      McFarlan, F. Warren. "H.E. Butt Grocery Company: A Leader in ECR Implementation (A) (Abridged)." Harvard Business School Case 196-061, August 1995. (Revised July 1997.)
      • October 1994
      • Case

      H.E. Butt Grocery Company: A Leader in ECR Implementation

      By: James L. McKenney, Richard L. Nolan, Theodore H. Clark and David Croson
      Keywords: Supply Chain Management; Strategy
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      McKenney, James L., Richard L. Nolan, Theodore H. Clark, and David Croson. "H.E. Butt Grocery Company: A Leader in ECR Implementation." Harvard Business School Case 195-125, October 1994.
      • September–October 1994
      • Article

      Make Projects the School for Leaders

      By: H. K. Bowen, K. B. Clark, C. A. Holloway and S. C. Wheelwright
      Keywords: Projects; Education; Leadership
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      Bowen, H. K., K. B. Clark, C. A. Holloway, and S. C. Wheelwright. "Make Projects the School for Leaders." Harvard Business Review 72, no. 5 (September–October 1994): 131–140.
      • May 1994 (Revised October 1994)
      • Case

      Motorola Corp.: The View from the CEO Office

      By: Shoshana Zuboff and Janis Lee Gogan
      Motorola, a leader in semiconductors and telecommunications, embarked on an ambitious program of renewal beginning in the early 1980s, leading to dramatic improvements in the company's quality, cycle time, and growth. Much of this progress was attributed to a major... View Details
      Keywords: Competency and Skills; Leading Change; Management Analysis, Tools, and Techniques; Managerial Roles; Organizational Change and Adaptation; Organizational Structure; Corporate Strategy; Telecommunications Industry
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      Zuboff, Shoshana, and Janis Lee Gogan. "Motorola Corp.: The View from the CEO Office." Harvard Business School Case 494-140, May 1994. (Revised October 1994.)
      • May 1994 (Revised October 1994)
      • Case

      Motorola: Institutionalizing Corporate Initiatives

      By: Shoshana Zuboff and Janis Lee Gogan
      Motorola became a recognized quality leader in large part by becoming a leader in employee education and by encouraging "participative management." Through the Motorola Training and Education Center, later Motorola University, the company invested substantial resources... View Details
      Keywords: Experience and Expertise; Customer Satisfaction; Training; Human Resources; Leadership; Management Analysis, Tools, and Techniques; Corporate Strategy; Education Industry
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      Zuboff, Shoshana, and Janis Lee Gogan. "Motorola: Institutionalizing Corporate Initiatives." Harvard Business School Case 494-139, May 1994. (Revised October 1994.)
      • January 1994 (Revised May 1995)
      • Case

      Xerox: Design for the Environment

      By: Richard H.K. Vietor
      In 1990, Xerox undertook an "Environmental Leadership Program" designed to make Xerox an industry leader in non-polluting operations, recycling, and products actually designed for the environment. This effort flowed naturally out of the system of total quality... View Details
      Keywords: Product Design; Production; Service Delivery; Service Operations; Organizational Design; Environmental Sustainability
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      Vietor, Richard H.K. "Xerox: Design for the Environment." Harvard Business School Case 794-022, January 1994. (Revised May 1995.)
      • December 1993 (Revised January 1994)
      • Case

      Montana Land Reliance

      By: Forest L. Reinhardt and Thomas Patterson
      The Montana Land Reliance is a small not-for-profit organization in the business of creating conservation easements on private lands in Montana. The easements preserve the scenic character and recreational value of the lands by precluding subdivision and other forms of... View Details
      Keywords: Private Ownership; Motivation and Incentives; Business or Company Management; Natural Environment; Nonprofit Organizations; Property; Environmental Sustainability; Government and Politics; Montana
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      Reinhardt, Forest L., and Thomas Patterson. "Montana Land Reliance." Harvard Business School Case 794-050, December 1993. (Revised January 1994.)
      • November 1993 (Revised April 1995)
      • Background Note

      Orientation to the Subarctic Survival Situation

      By: Linda A. Hill
      An orientation to the "Subarctic Survival Situation" (designed by and available from Human Synergistics, Inc., Plymouth, MI, tel. 313-459-1030), an experiental exercise that gives students an opportunity to learn about their personal influence style and their... View Details
      Keywords: Leadership Style; Performance Effectiveness; Performance Evaluation; Decisions; Power and Influence; Groups and Teams; Decision Choices and Conditions
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      Hill, Linda A. "Orientation to the Subarctic Survival Situation." Harvard Business School Background Note 494-073, November 1993. (Revised April 1995.)
      • November 1993
      • Case

      FCB and Publicis (C): The German-Led Network

      By: Rosabeth M. Kanter and Pamela A. Yatsko
      After U.S.-based Foote, Cone & Belding (FCB) and Publicis of France established an international advertising alliance in May 1988, alliance leaders set out to merge offices in Europe. They were confronted with a particularly tricky situation in Germany, which, if... View Details
      Keywords: Joint Ventures; Alliances; Globalized Firms and Management; Partners and Partnerships; Advertising; Cross-Cultural and Cross-Border Issues; Diversity; Communications Industry; Advertising Industry; France; Germany; United States; Europe
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      Kanter, Rosabeth M., and Pamela A. Yatsko. "FCB and Publicis (C): The German-Led Network." Harvard Business School Case 394-079, November 1993.
      • July 1993 (Revised September 1994)
      • Case

      Millipore New Product Commercialization: A Tale of Two New Products

      By: V. Kasturi Rangan and Kevin Bartus
      Millipore, the worldwide leader in separations technology, was in the process of launching two key new products: one a liquid chromatography/mass spectrometer and the other a virus separation membrane. The case documents the product development and commercialization... View Details
      Keywords: Business or Company Management; Product Launch; Product Development; Commercialization
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      Rangan, V. Kasturi, and Kevin Bartus. "Millipore New Product Commercialization: A Tale of Two New Products." Harvard Business School Case 594-010, July 1993. (Revised September 1994.)
      • February 1993 (Revised April 1995)
      • Case

      Sharp Corporation: Technology Strategy

      By: David J. Collis and Tomo Noda
      Teaches the evolution of the corporate strategy of Sharp Corp., Japan. Sharp Corp., a second-tier assembler of TV sets and home appliances, gradually and consistently improved performance by developing expertise in electronic device technologies such as specialized ICs... View Details
      Keywords: Innovation and Invention; Leadership; Performance Improvement; Corporate Strategy; Diversification; Technology Adoption; Electronics Industry; Japan
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      Collis, David J., and Tomo Noda. "Sharp Corporation: Technology Strategy." Harvard Business School Case 793-064, February 1993. (Revised April 1995.)
      • 1992
      • Book

      The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It

      By: R. M. Kanter, B. Stein and T. D. Jick
      Keywords: Organizational Change and Adaptation; Problems and Challenges
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      Kanter, R. M., B. Stein, and T. D. Jick. The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It. New York: Free Press, 1992. (Dutch, Scriptum Books; French, Editions Dunod; Italian, Edizioni Olivares. Selections in Sources: Notable Selections in Sociology, edited by K. Finsterbusch and J.S. Schwartz, Dushkin Publishing, 1995. Other reprinting information available from the publisher.)
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