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      • January 1989 (Revised December 1991)
      • Case

      British Airways: ""Go for It, America!"" Promotion (A)

      By: Stephen A. Greyser
      Senior marketing executives of a major international airline are deciding on a strategy to address a crisis situation precipitated by a series of terrorist acts. The company is experiencing the worst downturn ever in its U.S.-U.K. travel business due to media reports... View Details
      Keywords: Advertising Campaigns; Crime and Corruption; Crisis Management; Management Teams; Time Management; Marketing Strategy; Perception; Value Creation; Travel Industry; United Kingdom; United States
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      Greyser, Stephen A. British Airways: ""Go for It, America!"" Promotion (A). Harvard Business School Case 589-089, January 1989. (Revised December 1991.)
      • January 1989 (Revised July 1991)
      • Case

      Bank for International Development, Software Case

      By: W. Carl Kester and Timothy A. Luehrman
      A hypothetical case in which an assistant treasurer of a supranational bank is asked to determine in which currencies it has been cheaper ex post to borrow. An integral part of the case is a Lotus 1-2-3 worksheet containing monthly data on yen and dollar interest... View Details
      Keywords: Decisions; Interest Rates; International Finance; Relationships; Currency; Management Analysis, Tools, and Techniques; Analytics and Data Science; Inflation and Deflation
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      Kester, W. Carl, and Timothy A. Luehrman. "Bank for International Development, Software Case." Harvard Business School Case 289-034, January 1989. (Revised July 1991.)
      • 1989
      • Book

      Leadership and the Quest for Integrity

      By: Joseph L. Badaracco and Richard R Ellsworth
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      Badaracco, Joseph L., and Richard R Ellsworth. Leadership and the Quest for Integrity. Boston, MA, United States: Harvard Business School Press, 1989.
      • 1989
      • Article

      The Creative Environment Scales: The Work Environment Inventory

      By: T. M. Amabile and N. Gryskiewicz
      The Creative Environment Scales Work Environment Inventory (WEI) is a new paper-and-pencil instrument designed to assess stimulants and obstacles to creativity in the work environment. Unlike many instruments that are designed as comprehensive descriptions of the work... View Details
      Keywords: Creativity; Innovation and Invention; Working Conditions; Management Analysis, Tools, and Techniques
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      Amabile, T. M., and N. Gryskiewicz. "The Creative Environment Scales: The Work Environment Inventory." Creativity Research Journal 2 (1989): 231–254.
      • January 1988 (Revised July 1991)
      • Course Overview Note

      Integrated Product Line Management: Course Description, Requirements, and Assignments - Spring 1991

      By: Benson P. Shapiro
      Keywords: Product Marketing
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      Shapiro, Benson P. "Integrated Product Line Management: Course Description, Requirements, and Assignments - Spring 1991." Harvard Business School Course Overview Note 588-050, January 1988. (Revised July 1991.)
      • Article

      The Case for Integrative Innovation: An Expert System at Digital

      By: D. A. Leonard
      Keywords: System
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      Leonard, D. A. "The Case for Integrative Innovation: An Expert System at Digital." MIT Sloan Management Review 29, no. 1 (Fall 1987): 7–19.
      • 1987
      • Chapter

      Pension Plan Integration as Insurance against Social Security Risk

      By: Robert C. Merton, Zvi Bodie and Alan J. Marcus
      Keywords: Compensation and Benefits; Integration
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      Merton, Robert C., Zvi Bodie, and Alan J. Marcus. "Pension Plan Integration as Insurance against Social Security Risk." In Issues in Pension Economics, edited by Zvi Bodie, John B. Shoven, and David A. Wise. Chicago: University of Chicago Press, 1987.
      • March 1987 (Revised November 1989)
      • Background Note

      Functional Integration: Getting All the Troops to Work Together

      By: Benson P. Shapiro
      Explains the need for functional integration and the four ways to obtain it. A bibliography is provided. The note is managerial rather than scholarly in tone. View Details
      Keywords: Integration
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      Shapiro, Benson P. "Functional Integration: Getting All the Troops to Work Together." Harvard Business School Background Note 587-122, March 1987. (Revised November 1989.)
      • December 1986 (Revised December 1987)
      • Case

      Hewlett-Packard: Manufacturing Productivity Division (B)

      By: Benson P. Shapiro and Lawrence B. Levine
      Asks where in the Hewlett-Packard (HP) network of groups and sectors the Manufacturing Productivity Division should be placed. Provides a great deal of background regarding marketing, sales, and engineering at HP. It is thus possible to expand and broaden the... View Details
      Keywords: Business Divisions; Marketing; Production; Networks; Sales; Expansion; Manufacturing Industry
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      Shapiro, Benson P., and Lawrence B. Levine. "Hewlett-Packard: Manufacturing Productivity Division (B)." Harvard Business School Case 587-102, December 1986. (Revised December 1987.)
      • December 1986 (Revised January 1988)
      • Case

      Hewlett-Packard: Manufacturing Productivity Division (C)

      By: Benson P. Shapiro and Lawrence B. Levine
      Focuses on the development of a "market driven" culture at Hewlett-Packard (HP); the conflict between autonomous, well integrated divisions making products responsive to their own markets and a greater degree of systems integration at the corporate level; and the... View Details
      Keywords: Business Divisions; Marketing; Marketing Strategy; Production; Organizational Culture; Research and Development; Sales; Integration; Manufacturing Industry
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      Shapiro, Benson P., and Lawrence B. Levine. "Hewlett-Packard: Manufacturing Productivity Division (C)." Harvard Business School Case 587-103, December 1986. (Revised January 1988.)
      • 23 Jun 1986
      • Lecture

      The Global Integration of Financial Markets

      By: W. Carl Kester
      Keywords: Markets; Finance; Integration
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      Kester, W. Carl. "The Global Integration of Financial Markets." Lecture at the Harvard Business School Research Colloquium, Development and Changes in the U.S. Financial Services Sector, Boston, MA, June 23, 1986. (Session discussion leader.)
      • April 1986 (Revised December 1995)
      • Case

      Analog Devices Enterprises: Bipolar Integrated Technology

      By: William A. Sahlman
      Keywords: Technology; Technology Industry
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      Sahlman, William A. "Analog Devices Enterprises: Bipolar Integrated Technology." Harvard Business School Case 286-117, April 1986. (Revised December 1995.)
      • January 1986 (Revised March 1997)
      • Case

      Horizon Group

      By: William A. Sahlman
      Contains a description of a situation confronting the co-founder of a company planning to produce software for microcomputers. The company has just completed raising money from some wealthy investors by forming an R&D Limited Partnership. Development of the program (an... View Details
      Keywords: Business or Company Management; Venture Capital; Partners and Partnerships; Business Plan; Outcome or Result; Research and Development; Financial Strategy; Corporate Finance; Information Technology Industry
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      Sahlman, William A. "Horizon Group." Harvard Business School Case 286-058, January 1986. (Revised March 1997.)
      • 1986
      • Chapter

      Vertical Integration and Assurance of Markets

      By: Jerry R. Green
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      Green, Jerry R. "Vertical Integration and Assurance of Markets." In New Developments in the Analysis of Market Structure, edited by J.E. Stiglitz and G.F. Mathewson. Cambridge, MA: MIT Press, 1986.
      • September 1984 (Revised February 1989)
      • Case

      Benetton (A)

      By: James L. Heskett
      The world's largest manufacturer of woolen outerwear garments seeks to extend its retailing network to the United States from its base in Europe. A number of issues concerning marketing, manufacturing, and logistics strategy are raised by the proposed move along with... View Details
      Keywords: Logistics; Brands and Branding; Networks; Production; Marketing Strategy; Globalization; Apparel and Accessories Industry; United States; Europe
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      Heskett, James L. "Benetton (A)." Harvard Business School Case 685-014, September 1984. (Revised February 1989.)
      • 1984
      • Working Paper

      Human Resources Management: The Integration of Industrial Relations and Organizational Development

      By: Michael Beer and Bert Spector
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      Beer, Michael, and Bert Spector. "Human Resources Management: The Integration of Industrial Relations and Organizational Development." Harvard Business School Working Paper, No. 84-011, July 1984.
      • 1984
      • Chapter

      Human Resources Management: The Integration of Industrial Relations and Organization Development

      By: Michael Beer and Bert Spector
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      Beer, Michael, and Bert Spector. "Human Resources Management: The Integration of Industrial Relations and Organization Development." In Research in Personnel and Human Resources Management, Vol. 2, edited by Kendrith M. Rowland and Gerald R. Ferris. JAI Press, 1984.
      • September 1983 (Revised February 1989)
      • Background Note

      The Oil Tanker Shipping Industry in 1983

      By: Michael E. Porter
      Describes the international oil tanker shipping industry both historically and in 1983. Designed to provide a vehicle for practicing industry analysis in a volatile commodity business, and for formulating strategy in such an environment. Also can be used to examine... View Details
      Keywords: Strategic Planning; Globalized Markets and Industries; Goods and Commodities; Volatility; Vertical Integration; Supply and Industry; Shipping Industry
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      Porter, Michael E. "The Oil Tanker Shipping Industry in 1983." Harvard Business School Background Note 384-034, September 1983. (Revised February 1989.)
      • May 1983 (Revised December 1987)
      • Case

      Technical Data Corp.

      By: William A. Sahlman
      Describes a decision confronting the president of a small company about selling some or all of the shares in his company to another firm. Technical Data Corp. provides analytical services to professional bond market traders over a system of computer terminals operated... View Details
      Keywords: Stocks; Entrepreneurship; Business Startups; Internet and the Web; Information Infrastructure; Mobile and Wireless Technology; Valuation; Negotiation Tactics; Mergers and Acquisitions; Corporate Strategy; Horizontal Integration; Information Industry; Service Industry
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      Sahlman, William A. "Technical Data Corp." Harvard Business School Case 283-072, May 1983. (Revised December 1987.)
      • April 1983 (Revised October 2000)
      • Case

      People Express (A)

      By: Leonard A. Schlesinger and Debra Whitestone
      Describes the start up, strategy, organizational design, and operations over the first eighteen months of the airline. Focuses on the creative use of human resources as an integral part of the business strategy. View Details
      Keywords: Human Capital; Air Transportation; Organizational Design; Operations; Business Startups; Business Strategy; Air Transportation Industry; United States
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      Schlesinger, Leonard A., and Debra Whitestone. "People Express (A)." Harvard Business School Case 483-103, April 1983. (Revised October 2000.)
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