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      • March 1992
      • Teaching Note

      Integrating Human Resource and Service Delivery Strategies, Module Note

      By: Leonard A. Schlesinger and Roger H. Hallowell
      Module Note. View Details
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      Schlesinger, Leonard A., and Roger H. Hallowell. "Integrating Human Resource and Service Delivery Strategies, Module Note." Harvard Business School Teaching Note 692-096, March 1992.
      • February 1992 (Revised December 1994)
      • Case

      Birds Eye and the U.K. Frozen Food Industry (A)

      By: David J. Collis
      Describes the forty-year evolution of the U.K. frozen food industry, and traces the emergence, dominance, and the decline of Birds Eye. Its success is as a vertically integrated producer, distributor, and marketer of frozen foods that pioneers the industry in the U.K.... View Details
      Keywords: Business Growth and Maturation; Industry Growth; Vertical Integration; Food and Beverage Industry; United Kingdom
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      Collis, David J. "Birds Eye and the U.K. Frozen Food Industry (A)." Harvard Business School Case 792-074, February 1992. (Revised December 1994.)
      • February 1992 (Revised January 1996)
      • Supplement

      Birds Eye and the U.K. Frozen Food Industry (B)

      By: David J. Collis
      Describes the change in strategy Birds Eye adopted in the 1980s in the face of declining profitability and eroding market share. Updates the (A) case. View Details
      Keywords: Stock Shares; Adoption; Business Strategy; Corporate Strategy; Vertical Integration; Food and Beverage Industry; United Kingdom
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      Collis, David J. "Birds Eye and the U.K. Frozen Food Industry (B)." Harvard Business School Supplement 792-078, February 1992. (Revised January 1996.)
      • January 1992 (Revised February 1992)
      • Case

      Quantum Corp.: Business and Product Teams

      By: Steven C. Wheelwright and Clayton M. Christensen
      Describes the adoption and evolution of product development teams and business teams at Quantum. Emphasizes integration of team capabilities with product development and competitive advantage in a rapidly changing environment. View Details
      Keywords: Product Development; Groups and Teams; Situation or Environment; Competitive Strategy; Integration; Consumer Products Industry
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      Wheelwright, Steven C., and Clayton M. Christensen. "Quantum Corp.: Business and Product Teams." Harvard Business School Case 692-023, January 1992. (Revised February 1992.)
      • January 1992
      • Background Note

      Managing Sales Interfaces: An Introduction

      By: Frank V. Cespedes
      Concerns issues involved in coordinating sales efforts with product management and customer service activities. First, discusses environmental factors that increase integration requirements among these groups, and why these factors make the field sales force a crucial... View Details
      Keywords: Product Marketing; Social Marketing; Multi-Sided Platforms; Groups and Teams; Salesforce Management
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      Cespedes, Frank V. "Managing Sales Interfaces: An Introduction." Harvard Business School Background Note 592-068, January 1992.
      • 1992
      • Working Paper

      Coordination in Textile and Apparel Channels: A Case for Virtual Integration

      By: J. H. Hammond
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      Hammond, J. H. "Coordination in Textile and Apparel Channels: A Case for Virtual Integration." Harvard Business School Working Paper, No. 92-007, January 1992.
      • November 1991
      • Article

      Integrating Distribution Strategy and Tactics: A Model and an Application

      By: V. K. Rangan and R. Jaikumar
      Keywords: Strategy; Integration
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      Rangan, V. K., and R. Jaikumar. "Integrating Distribution Strategy and Tactics: A Model and an Application." Management Science 37, no. 11 (November 1991): 1377–1389.
      • July 1991
      • Case

      Pioneer Petroleum Corp.

      By: Richard S. Ruback
      Pioneer is an integrated oil company. Its operations include exploration and development, production, transportation, and marketing. The case focuses on Pioneer's cost of capital calculations and its choice between a single company-wide cost of capital or divisional... View Details
      Keywords: Cost of Capital; Energy Industry; Mining Industry
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      Ruback, Richard S. "Pioneer Petroleum Corp." Harvard Business School Case 292-011, July 1991.
      • July 1991 (Revised March 1992)
      • Background Note

      Integrity and Management

      By: Joseph L. Badaracco
      Describes the role that issues of personal integrity play in managers' decisions. Defines personal integrity, the factors that influence it, the situations in which it becomes particularly relevant to company decisions, and ways of overcoming the blind spots that can... View Details
      Keywords: Decisions; Moral Sensibility; Planning; Situation or Environment; Trust; Value
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      Badaracco, Joseph L. "Integrity and Management." Harvard Business School Background Note 392-005, July 1991. (Revised March 1992.)
      • Summer 1991
      • Article

      Inanimate Integrators: A Block of Wood Speaks

      By: D. A. Leonard-Barton
      Keywords: Integration
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      Leonard-Barton, D. A. "Inanimate Integrators: A Block of Wood Speaks." Design Management Journal 2, no. 3 (Summer 1991): 61–67.
      • Article

      The Governance of Innovation: Vertical Integration and Collaborative Arrangements in the Biotechnology Industry

      By: Gary P. Pisano
      Keywords: Governance; Innovation and Invention; Vertical Integration; Biotechnology Industry
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      Pisano, Gary P. "The Governance of Innovation: Vertical Integration and Collaborative Arrangements in the Biotechnology Industry." Research Policy 20, no. 3 (June 1991): 237–249.
      • March 1991 (Revised May 1995)
      • Case

      Kraft General Foods: The Merger (A)

      By: David J. Collis
      Describes Philip Morris' acquisitions of General Foods in 1985 and Kraft, Inc. in 1989, focusing on the integration of Kraft and General Foods that forms a $30 billion food subsidiary. Details the steps required to merge these two large companies, emphasizing the... View Details
      Keywords: Mergers and Acquisitions; Business Subsidiaries; Business or Company Management; Managerial Roles; Business Processes; Cooperation; Integration; Food and Beverage Industry
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      Collis, David J. "Kraft General Foods: The Merger (A)." Harvard Business School Case 391-139, March 1991. (Revised May 1995.)
      • March 1991 (Revised April 1995)
      • Case

      IBP and the U.S. Meat Industry

      By: David J. Collis and Nancy Donohue
      IBP, the largest U.S. beef and pork processor, is facing deteriorating earnings and undertakes a fundamental strategic review in 1990. Having grown from its founding in 1961 to its current position as a low cost, innovative producer of boxed beef, and more recently... View Details
      Keywords: Business or Company Management; Product; Competition; Business Earnings; Geography; Vertical Integration; Corporate Strategy; Food and Beverage Industry; United States
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      Collis, David J., and Nancy Donohue. "IBP and the U.S. Meat Industry." Harvard Business School Case 391-006, March 1991. (Revised April 1995.)
      • 1991
      • Book

      Japanese Takeovers: The Global Contest for Corporate Control

      By: W. C. Kester
      Keywords: Integration; Japan
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      Kester, W. C. Japanese Takeovers: The Global Contest for Corporate Control. Boston: Harvard Business School Press, 1991.
      • Article

      Enfranchisement of Service Workers

      By: Leonard A. Schlesinger and James Heskett
      Enfranchisement is achieved through an integration of empowerment with methods of pay for performance. Evidence from Ito Yokado Group in Japan and Nordstrom in the US demonstrates the positive effects of enfranchisement. Successful efforts to enfranchise employees: 1.... View Details
      Keywords: Motivation and Incentives; Franchise Ownership; Employees; Compensation and Benefits; Service Industry; Japan; United States
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      Schlesinger, Leonard A., and James Heskett. "Enfranchisement of Service Workers." California Management Review 33, no. 4 (Summer 1991).
      • November–December 1990
      • Article

      The Power of Product Integrity

      By: K. B. Clark and T. Fujimoto
      Keywords: Trust; Product
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      Clark, K. B., and T. Fujimoto. "The Power of Product Integrity." Harvard Business Review 68, no. 6 (November–December 1990): 107–118.
      • October 1990 (Revised March 1993)
      • Background Note

      Note on Cable Television Regulation

      By: Willis M. Emmons III
      Examines the evolution of the U.S. cable television industry since its inception in the early 1950s. Particular emphasis is given to the roles played by technology, consumer demand, and regulation at both the local and federal level. Designed to facilitate a conceptual... View Details
      Keywords: Information Technology; Demand and Consumers; Government Legislation; Business Growth and Maturation; Monopoly; Television Entertainment; Telecommunications Industry; Media and Broadcasting Industry
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      Emmons, Willis M., III. "Note on Cable Television Regulation." Harvard Business School Background Note 391-022, October 1990. (Revised March 1993.)
      • June 1990 (Revised February 1991)
      • Case

      Morality and Integrity

      By: Joseph L. Badaracco Jr.
      Keywords: Moral Sensibility; Ethics
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      Badaracco, Joseph L., Jr. "Morality and Integrity." Harvard Business School Case 390-214, June 1990. (Revised February 1991.)
      • June 1990 (Revised August 1990)
      • Case

      Sun Microsystems, Inc.--1987 (A)

      By: Carliss Y. Baldwin
      An integrated sequence of three cases on the financing of a technical workstation manufacturer. This case focuses on Sun's competitive strategy which requires an inordinately high rate of growth (over 20% per quarter) and commensurate amounts of working capital.... View Details
      Keywords: Cash Flow; Competitive Strategy; Financing and Loans; Capital; Financial Strategy; Public Equity; Corporate Finance; Information Technology Industry
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      Baldwin, Carliss Y. "Sun Microsystems, Inc.--1987 (A)." Harvard Business School Case 290-051, June 1990. (Revised August 1990.)
      • March 1990
      • Case

      Chase Manhattan Bank (F): Integration Issues

      By: Benson P. Shapiro
      Keywords: Integration; Banking Industry
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      Shapiro, Benson P. "Chase Manhattan Bank (F): Integration Issues." Harvard Business School Case 590-089, March 1990.
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