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      • 2004
      • Book

      Consumer-Driven Health Care: Implications for Providers, Payers, and Policymakers

      By: Regina E. Herzlinger
      Keywords: Customers; Health Care and Treatment; Health Industry
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      Herzlinger, Regina E. Consumer-Driven Health Care: Implications for Providers, Payers, and Policymakers. San Francisco: Jossey-Bass, 2004.
      • June 2004
      • Article

      Redefining Competition in Health Care

      By: M. E. Porter and Elizabeth Olmsted Teisberg
      Keywords: Competition; Health; Health Industry
      Citation
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      Porter, M. E., and Elizabeth Olmsted Teisberg. "Redefining Competition in Health Care." Harvard Business Review 82, no. 6 (June 2004).
      • May 25, 2004
      • Article

      Specialization and Its Discontents: The Pernicious Impact of Regulations Against Specialization and Physician Ownership on the U.S. Healthcare System

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Ownership; Governing Rules, Regulations, and Reforms; Health Industry; United States
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      Herzlinger, Regina E. "Specialization and Its Discontents: The Pernicious Impact of Regulations Against Specialization and Physician Ownership on the U.S. Healthcare System." Circulation 109, no. 20 (May 25, 2004): 2376–2378.
      • Article

      Kidney Exchange

      By: Alvin E. Roth, Tayfun Sönmez and Utku Ünver
      Keywords: Health Care and Treatment; Health Industry
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      Roth, Alvin E., Tayfun Sönmez, and Utku Ünver. "Kidney Exchange." Quarterly Journal of Economics 119, no. 2 (May 2004): 457–488.
      • Article

      Consumer-Driven Health Care: Freeing Providers to Innovate

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Customers; Innovation and Invention; Health Industry
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      Herzlinger, Regina E. "Consumer-Driven Health Care: Freeing Providers to Innovate." hfm (Healthcare Financial Management) 58, no. 3 (March 2004): 66–68.
      • 2004
      • Chapter

      Consumer-Driven Health Care: Management Matters

      By: Richard M.J. Bohmer, Amy C. Edmondson and Gary P. Pisano
      Keywords: Health Care and Treatment; Demand and Consumers; Management; Health Industry
      Citation
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      Bohmer, Richard M.J., Amy C. Edmondson, and Gary P. Pisano. "Consumer-Driven Health Care: Management Matters." Chap. 52 in Consumer-Driven Health Care, edited by Regina E. Herzlinger, 570–588. San Francisco: Jossey-Bass, 2004.
      • Article

      Consumer-Driven Health Care: Taming the Health Care Cost Monster

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Customers; Cost; Health Industry
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      Herzlinger, Regina E. "Consumer-Driven Health Care: Taming the Health Care Cost Monster." Journal of Financial Service Professionals 58, no. 2 (March 2004): 44–48.
      • 2004
      • Class Lecture

      Consumer-Driven Health Care: A Revolution for Employers, Consumers, and Providers

      By: Regina E. Herzlinger
      Keywords: Health Care and Treatment; Transformation
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      Herzlinger, Regina E. "Consumer-Driven Health Care: A Revolution for Employers, Consumers, and Providers." Boston: Harvard Business School Publishing Class Lecture, 2004. Electronic. (Faculty Lecture: HBSP Product Number 5992C.)
      • December 2003
      • Article

      Unraveling Reduces Mobility in a Labor Market: Gastroenterology with and without a Centralized Match

      By: Muriel Niederle and Alvin E. Roth
      Keywords: Labor; Markets; Health Care and Treatment; Health Industry
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      Niederle, Muriel, and Alvin E. Roth. "Unraveling Reduces Mobility in a Labor Market: Gastroenterology with and without a Centralized Match." Journal of Political Economy 111, no. 6 (December 2003): 1342–1352.
      • Article

      Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change

      By: A. Tucker and A. Edmondson
      The importance of hospitals learning from their failures hardly needs to be stated. Not only are matters of life and death at stake on a daily basis, but also an increasing number of U.S. hospitals are operating in the red. This article reports on in-depth qualitative... View Details
      Keywords: Health Care and Treatment; Health Industry
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      Tucker, A., and A. Edmondson. "Why Hospitals Don't Learn from Failures: Organizational and Psychological Dynamics That Inhibit System Change." California Management Review 45, no. 2 (Winter 2003). (Winner of Accenture Award For the article published in the California Management Review that has made the most important contribution to improving the practice of management​.)
      • September 2003
      • Case

      Allscripts, Inc.

      By: William A. Sahlman and Laurence E. Katz
      Describes a set of decisions confronting an entrepreneurial team that is considering taking managerial control of Allscripts, a health care venture. The company has gone through nine rounds of external financing and has changed its business model several times. View Details
      Keywords: Business Model; Business or Company Management; Venture Capital; Corporate Entrepreneurship; Health Care and Treatment; Corporate Finance; Health Industry
      Citation
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      Sahlman, William A., and Laurence E. Katz. "Allscripts, Inc." Harvard Business School Case 804-053, September 2003.
      • September 2003
      • Article

      Speaking up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams

      By: A. Edmondson
      Keywords: Health Care and Treatment; Leadership; Learning; Groups and Teams; Health Industry
      Citation
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      Edmondson, A. "Speaking up in the Operating Room: How Team Leaders Promote Learning in Interdisciplinary Action Teams." Journal of Management Studies 40, no. 6 (September 2003): 1419–1452.
      • August 2003 (Revised August 2024)
      • Case

      Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment

      By: Regina E. Herzlinger and John McDonough
      Many health care innovations appear successful; but fail. This is the first case in the Innovating Health Care course that investigates how to create successful health care innovations. It is part of the first module in the course. This module focuses on how to... View Details
      Keywords: Three Pillars; Industry Analysis; Health Care and Treatment; Innovation and Invention; Innovation and Management; Medical Specialties; Health Industry
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      Herzlinger, Regina E., and John McDonough. "Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment." Harvard Business School Case 304-009, August 2003. (Revised August 2024.)
      • August 2003 (Revised August 2006)
      • Case

      HealthSouth Corporation

      By: Regina E. Herzlinger and Ivan Cheung
      Delineates how a for-profit health services business was created. Focuses on sources of financing, the impact of Medicare reimbursement, and Stark laws against fraud and abuse. View Details
      Keywords: Business Ventures; Finance; Health Care and Treatment; Law; Rights; Health Industry
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      Herzlinger, Regina E., and Ivan Cheung. "HealthSouth Corporation." Harvard Business School Case 304-006, August 2003. (Revised August 2006.)
      • August 2003 (Revised September 2008)
      • Background Note

      Note on Financing of the U.S. Health Care Sector

      By: Regina E. Herzlinger and Jeff Grahling
      This course describes the public and private sources of financing of the U.S. health-care sector,and identifies the characteristics of insurance policies, their costs, the structure of the insurance industry, and the role of consultants and brokers. The insurance... View Details
      Keywords: Economic Sectors; Financing and Loans; Insurance; Industry Structures; Health Industry; Health Industry; United States
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      Herzlinger, Regina E., and Jeff Grahling. "Note on Financing of the U.S. Health Care Sector." Harvard Business School Background Note 304-039, August 2003. (Revised September 2008.)
      • August 2003 (Revised April 2005)
      • Case

      Old Tex College

      By: Regina E. Herzlinger and Ray Herschman
      Requires student to choose among the following health insurance options for employers: number of plans offered, managed care and consumer-driven options, and self-funding vs. full insurance. Teaching purpose: To Understand the design of health insurance. Includes color... View Details
      Keywords: Insurance; Health; Health Care and Treatment; Compensation and Benefits; Employees
      Citation
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      Herzlinger, Regina E., and Ray Herschman. "Old Tex College." Harvard Business School Case 304-014, August 2003. (Revised April 2005.)
      • August 2003 (Revised August 2006)
      • Case

      New Sector Alliance (A): An Entry into Health Care?

      By: Regina E. Herzlinger, Stacy Smollin Schwartz and Jeffrey Cronin
      Describes the structure of the U.S. health care system and presents a study of a nonprofit consulting firm that hopes to enter the health care system. Includes descriptions of hospitals, doctors, insurers, medical technology providers, medical devices, pharmaceuticals,... View Details
      Keywords: Health; Health Care and Treatment; Health Disorders; Nonprofit Organizations; Health Industry; United States
      Citation
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      Herzlinger, Regina E., Stacy Smollin Schwartz, and Jeffrey Cronin. "New Sector Alliance (A): An Entry into Health Care?" Harvard Business School Case 304-004, August 2003. (Revised August 2006.)
      • August 2003 (Revised August 2006)
      • Case

      I've Got Rhythm: Selling Cardiac Rhythm Management Devices

      By: Regina E. Herzlinger, William Lagor, Christopher Perry and Scott St. Germain
      The head of sales and marketing in a large medical devices firm must decide how to assign his sales force. He compares selling in the pharma, specialty pharma, and device industries and analyzes the reasons for the differences. View Details
      Keywords: Health Care and Treatment; Marketing Strategy; Industry Structures; Sales; Salesforce Management; Medical Devices and Supplies Industry
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      Herzlinger, Regina E., William Lagor, Christopher Perry, and Scott St. Germain. "I've Got Rhythm: Selling Cardiac Rhythm Management Devices." Harvard Business School Case 304-012, August 2003. (Revised August 2006.)
      • August 2003
      • Supplement

      Children's Hospital and Clinics

      By: Amy C. Edmondson and Michael Roberto
      Keywords: Age; Medical Specialties; Health Care and Treatment; Health Industry
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      Edmondson, Amy C., and Michael Roberto. "Children's Hospital and Clinics." Harvard Business School Video Supplement 304-802, August 2003.
      • July 2003 (Revised August 2003)
      • Case

      Global Healthcare Exchange

      By: Lynda M. Applegate and Jamie Ladge
      Founded in March 2000 at the height of the dot-com bubble, Global Healthcare Exchange (GHX) was one of 90 online marketplaces in the health care industry. The company's founders were among the largest suppliers in the industry, including Johnson & Johnson, GE Medical,... View Details
      Keywords: Mergers and Acquisitions; Entrepreneurship; Price; Leadership; Growth and Development Strategy; Supply and Industry; Organizational Design; Expansion; Internet and the Web; Valuation; Health Industry
      Citation
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      Applegate, Lynda M., and Jamie Ladge. "Global Healthcare Exchange." Harvard Business School Case 804-002, July 2003. (Revised August 2003.)
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