Publications

May 1998 (Revised April 2000)
Case

City of New York, The

By: Paul M. Healy

This case examines the economics of a municipality, and then explores its financial position from the perspective of a bond rating firm. View Details

Keywords: Bonds; Financial Management; Public Sector; City; Financial Statements; Government Administration

Web

Europe - Global Activities 2020

the case “Serbia at a Crossroads.” “ Serbia makes for an excellent Business, Government & the International Economy case study . . . . The region has had a tumultuous history with many painful moments that continue to ignite strong... View Details

March 2024 (Revised June 2024)
Case

Miami’s Climate Tech Potential (A): The State of Play

By: Rosabeth Moss Kanter and Ai-Ling Jamila Malone

Miami-Dade County led the work to get South Florida designated a national climate resilience tech hub, the only one of 31 focused on climate change, an urgent major issue for the region in light of global warming and sea level rise. Venture capitalists saw the... View Details

Keywords: Technology; Climate; Entrepreneur; Development; Startup; Climate Change; Venture Capital; Investment; Entrepreneurship; Green Technology; Government Administration; City; Miami

November 2024 (Revised May 2025)
Case

Indonesia Education Reform: Merdeka Belajar ('Emancipated Learning')

By: John Jong-Hyun Kim, Adina Wong, Nancy Hua Dai and Mary C. Sauer

This case is set in 2024 in Indonesia, as Nadiem Makarim, Minister of Education, Culture, Research, and Technology, reflects on his tenure as Minister shortly before stepping down. With the ambition to lift Indonesia out of the middle-income gap by raising K12 to... View Details

Keywords: Education; Change Management; Knowledge Dissemination; Government Administration; Leading Change; Innovation Strategy; Development Economics; Education Industry; Asia; Indonesia

January 2013 (Revised March 2016)
Case

The Private Company Council

By: Karthik Ramanna and Luis M. Viceira

Financial Accounting Foundation chairman Jack Brennan is under pressure from private-company interests to set up a new body—the Private Company Council—to determine separate GAAP for private companies. PCC advocates—including the US Chamber of Commerce—argue that... View Details

Keywords: FASB; Lobbying; Political Economy; Accounting; Government and Politics; Leadership; Financial Markets; Public Administration Industry; Public Administration Industry; Public Administration Industry

14 Nov 2015
News

A Message to HBS Alumni in France

find alumni who live or work in the region. (Login required.) During tragic times, we hope that the HBS community can be one of comfort, connection, and assistance. Our thoughts and best wishes are with you all. Sincerely, William A. Sahlman (MBA 1975) Dimitri V.... View Details

February 1990 (Revised July 1990)
Case

Internal Revenue Service: Automated Collection System

By: Nitin Nohria

Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the... View Details

Keywords: Sovereign Finance; Revenue; Information Technology; Taxation; Change Management; Organizational Change and Adaptation; Organizational Design; Human Resources; Public Administration Industry; United States