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- All HBS Web
(1,646)
- People (1)
- News (353)
- Research (1,104)
- Events (5)
- Multimedia (39)
- Faculty Publications (632)
- January 2014 (Revised August 2014)
- Case
The Kursk Submarine Rescue Mission
By: Anette Mikes
The Kursk, a Russian nuclear-powered submarine sank in the relatively shallow waters of the Barents Sea in August 2000, during a naval exercise. Numerous survivors were reported to be awaiting rescue, and within a week, an international rescue party gathered at the... View Details
Keywords: Risk Management; Moral Sensibility; Leadership; Organizational Structure; Crisis Management; Failure; Cooperation; Cross-Cultural and Cross-Border Issues; Norway; United Kingdom; Russia
Mikes, Anette. "The Kursk Submarine Rescue Mission." Harvard Business School Case 114-046, January 2014. (Revised August 2014.)
- 2011
- Working Paper
The Importance of Work Context in Organizational Learning from Error
By: Lucy H. MacPhail and Amy C. Edmondson
This paper examines the implications of work context for learning from errors in organizations. Prior research has shown that attitudes and behaviors related to error vary between groups within organizations but has not investigated or theorized the ways in which... View Details
- April 2006 (Revised October 2006)
- Case
Best Buy Co., Inc.: Customer-Centricity
By: Rajiv Lal, Carin-Isabel Knoop and Irina Tarsis
With FY2005 sales of $27.3 billion, Richfield, Minn.-based Best Buy Co., Inc. was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store formats Best Buy, Future Shop in... View Details
Keywords: Customer Focus and Relationships; Service Operations; Business Earnings; Financial Crisis; Failure; Business Model; Leadership; Segmentation; Value Creation; Electronics Industry; United States; Canada; Mongolia
Lal, Rajiv, Carin-Isabel Knoop, and Irina Tarsis. "Best Buy Co., Inc.: Customer-Centricity." Harvard Business School Case 506-055, April 2006. (Revised October 2006.)
- 01 Feb 2002
- News
Europe Business Conference Forecasts the Future
again. "The Chinese say, 'Failure is the basis for future success.' I'd like to hire you if you've had a failure, and you realize what the reason for that failure was." Cochairs Peter Everett and Marijana Kolak (both HBS '02) thanked the... View Details
- August 2009
- Case
Intel NBI: Vivonic
By: Willy C. Shih and Thomas Thurston
Vivonic was a start-up that was part of Intel's New Business Initiatives that sought to develop and sell personal health monitoring hardware and software. When it was first funded, Intel was in the midst of record growth and was seeking diversification. But the company... View Details
Keywords: Business Startups; Experience and Expertise; Corporate Entrepreneurship; Product Development; Failure; Diversification; Semiconductor Industry
Shih, Willy C., and Thomas Thurston. "Intel NBI: Vivonic." Harvard Business School Case 610-025, August 2009.
- 23 Mar 2020
- Research & Ideas
Product Disasters Can Be Fertile Ground for Innovation
to improve their products along with safety for their customers. About the Author Michael Blanding is a writer based in Boston. [Image: JohnnyGreig] Related Reading The Hard Work of Failure Analysis At Booking.com, Innovation Means... View Details
- 22 Oct 2012
- Research & Ideas
Not Your Father’s State-Run Capitalism
conditions are met. "In Western markets that had more thorough privatization programs, the stock markets developed more, and it became less necessary for government to prop up companies financially. In most emerging markets, however, the View Details
Keywords: by Michael Blanding
- 01 Sep 2020
- News
The Devil You Don’t Know
similar: “Our distress comes from no failure of substance. We are stricken by no plague of locusts. Plenty is at our doorstep, but a generous use of it languishes in the very sight of the supply.” Remarkably, Keynes says much the same... View Details
- Web
Dean Srikant Datar’s 2025 Commencement Remarks | About
failure. Some call it perseverance or grit. The best way to navigate a volatile and uncertain world is to be curious and adaptable. Yet, things will not always go your way. What you do when that happens will define your career. To quote Winston Churchill: Success is... View Details
- February 2025
- Case
Fly, Fix, Fly at True Anomaly
By: Joshua Lev Krieger, Jim Matheson, Fiona Murray and David Allen
How should companies learn from failure? Founded by four U.S. Space Force warfighters, the tough tech startup True Anomaly wanted to compete with major defense contractors to supply the U.S. Department of Defense with satellites and software that could help protect... View Details
- 01 Feb 1998
- News
Innovative Course Brings Students and Alumni Together
online dialogues with students via the Internet. Forty-three alumni - all with vivid and fresh insights into their own successes and failures - agreed to participate in the innovative pilot project, which proved to be an extraordinary... View Details
Keywords: Meg Gardner; photo by Joshua Lavine
- August 2019 (Revised August 2022)
- Case
Baroo (A): Pet Concierge
By: Thomas R. Eisenmann and Susie L. Ma
Baroo CEO Lindsay Hyde was facing unrest from the board of her pet services startup in August 2017. One board member (and lead investor) was alarmed that Baroo’s growth was slowing while its appetite for funding was accelerating. Hyde wanted to hit the gas and continue... View Details
Keywords: Entrepreneurship; Outcome or Result; Failure; Business and Shareholder Relations; Venture Capital; Governing and Advisory Boards; Opportunities; Strategy; Service Industry; United States; Massachusetts
Eisenmann, Thomas R., and Susie L. Ma. "Baroo (A): Pet Concierge." Harvard Business School Case 820-011, August 2019. (Revised August 2022.)
- Web
1.1.1 MBA Program Guidance on HBS Community Values | MBA
the learning model, understand the impact they had on community member(s), and consider how to address any effects that may have resulted from their actions or speech. As is true for all Community Values matters at HBS, failure to... View Details
- 22 Jan 2025
- Blog Post
Career Risks and Professional Growth: Finding a Fulfilling Career with Paige Arnof-Fenn (MBA 1991)
felt uncomfortable. The moments that seemed like failures at the time often turned out to be the most valuable. Each step, no matter how uncertain, brought me closer to finding my purpose. View Details
- January 2022
- Case
Walmart Goes Global (A)
By: Juan Alcácer
- October 2003 (Revised April 2005)
- Case
Innovation Corrupted: The Rise and Fall of Enron
Presents an historical overview of Enron's rise and fall and summarizes what is currently known about (1) the evolution of Enron's business model, (2) the organizational processes Enron officials relied on to drive and monitor the business, (3) emergent behavior... View Details
Keywords: Business Model; Behavior; Governing and Advisory Boards; Success; Transformation; Failure; Business Processes; Energy Industry; United States
Salter, Malcolm S. "Innovation Corrupted: The Rise and Fall of Enron." Harvard Business School Case 904-036, October 2003. (Revised April 2005.)
- February 1999 (Revised June 1999)
- Case
Transformation of Pratt & Whitney North Haven (Abridged)
By: H. Kent Bowen, Jeffrey L. Bradach, Linda A. Hill and Kristin Doughty
Business unit manager Tom Hutton has empowered a group of hourly workers to purchase grit blast equipment for two cells. The capital purchase decision runs into some problems when the two cells fail to reach an agreement on which equipment to purchase. A rewritten... View Details
Keywords: Business Units; Decision Making; Labor; Managerial Roles; Failure; Problems and Challenges; Power and Influence; Hardware
Bowen, H. Kent, Jeffrey L. Bradach, Linda A. Hill, and Kristin Doughty. "Transformation of Pratt & Whitney North Haven (Abridged) ." Harvard Business School Case 499-050, February 1999. (Revised June 1999.)
- 01 Oct 1997
- News
Terence P. Stewart
materialize," says Stewart. "As a trade lawyer, I see missed opportunities for American firms caused by the West's failure to set up lines of credit to deserving enterprises and by the unimaginative approach to doing business in the... View Details
Keywords: Garry Emmons
- 01 Mar 2011
- News
Tax and Grow
a remarkably large pool of unmobilized capital is sitting within our firms, and managers appear frozen in their decision-making. A gentle nudge to break this coordination failure — through the combination of the fiscal carrot and stick... View Details
- 16 Jun 2015
- First Look
First Look: June 16, 2015
Business Review You Need an Innovation Strategy By: Pisano, Gary P. Abstract—Why is it so hard to build and maintain the capacity to innovate? The reason is not simply a failure to execute but a failure to... View Details
Keywords: Sean Silverthorne