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- Faculty Publications (203)
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- All HBS Web (1,351)
- Faculty Publications (203)
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
preconception of how they expect it to go down. How such preconceptions, or what researchers call "mental models," actually control the outcome of a negotiation is one of the important new areas of investigation. Mental models,... View Details
Keywords: by Martha Lagace
- 19 Apr 2016
- Blog Post
First Minutes are Critical in New-Employee Orientation
employees must help frustrated customers with their problems, but because Indian call center employees are often expected to 'de-Indianize' many elements of their behavior—for example, by adopting a Western accent and attitude," the... View Details
Keywords: All Industries
- 28 Jul 2015
- First Look
First Look: July 28, 2015
literature on disability insurance does not account for this intertemporal channel, it may underestimate the total work-disincentive effect of SSDI. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49390 Working Papers... View Details
Keywords: Carmen Nobel
- 15 Mar 2016
- First Look
March 15, 2016
presidential and parliamentary elections shows that voter registration requirements have significant effects on turnout, disproportionately discouraging marginalized citizens. We assigned 20,500 apartments to one control or six treatment... View Details
- Web
Videos - Advancing Racial Equity
today need to be faced not by... Professor Jim Cash: HBS and the 70’s Professor Jim Cash: HBS and the 70’s 16 Oct 2020 Professor Cash discusses the tension, racism, and low expectations he experienced and had to navigate when he came... View Details
- 23 Sep 2019
- Blog Post
Distressed Employees? Try Resilience Training
an effective solution for companies. She co-wrote the journal article with HBS doctoral student Grace Cormier, as well as three employees of Happify, Allison L. Williams, Acacia C. Parks, and Julia Stafford. Happify, which funded the... View Details
Keywords: All Industries
- 01 Mar 2007
- News
The Plight of the Global Poor
part of the problem, is increasingly being called on to be part of the solution. How business can do this most effectively is the focus of the GPP’s research and scholarly activity. While GPP faculty note that it is too early to declare... View Details
- 01 Mar 2011
- First Look
First Look: March 1
Review 89, no. 3 (March 2011) Abstract Job requirements at the top of corporations have changed. Companies have come to expect much more from their C-level executives, who need new and different skills to deal with today's business... View Details
Keywords: Sean Silverthorne
- 19 Jul 2016
- First Look
July 19, 2016
proposals on material versus immaterial issues affect firms’ subsequent ESG performance and market valuation. We find that 58% of the shareholder proposals in our sample are filed on immaterial issues. We document that filing shareholder proposals is View Details
Keywords: Sean Silverthorne
- 05 Aug 2014
- First Look
First Look: August 5
universities and private companies to develop technologies important to Danish industry. We assess the effect of a unique mediated funding scheme that combines project grants with active facilitation and conflict management on firm... View Details
Keywords: Sean Silverthorne
- 12 Sep 2011
- Research & Ideas
The Untold Story of ‘Green’ Entrepreneurs
In the 1920s, on pitch black nights in rural eastern Montana, the farmhouse owned by the parents of brothers Marcellus and Joe Jacobs stood out for one reason: it had light, although located far from power lines and gasoline supplies. It was a beacon in the dark that... View Details
Keywords: by Sean Silverthorne
- 20 Sep 2011
- First Look
First Look: September 20
Moreover, we show that this effect occurs not only in the case of IGOs that focus on economic issues, but also on those with social and cultural mandates. This demonstrates that relational governance is important and feasible in the... View Details
Keywords: Sean Silverthorne
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
"In the case of McDonald's, for example, their primary customer is not the consumers who eat their food, but real estate developers. People haven't always thought hard about this issue. The implication is that you have to put the resources in place to meet and... View Details
- 21 Nov 2006
- First Look
First Look: November 21, 2006
patterns. We present a model where beliefs determine the types of contracts that firms offer and whether workers exert effort. Some workers become criminals, depending on their luck in the labor market, the expected punishment, and an... View Details
Keywords: Sean Silverthorne
- 11 Feb 2021
- Blog Post
Good Leadership Is an Act of Kindness
leadership and management. The virus's vast fallout demands a kinder, gentler approach. What can CEOs and managers do to infuse their leadership with kindness and empathy? Here are straightforward, effective ways to practice kindness as a... View Details
Keywords: All Industries
- 22 Jan 2018
- News
The First Five Years: ‘30 Under 30’ Edition
retail onto the social media platform.” Gaglani: “We are on a mission to educate the world’s health professionals. There are clinician shortages across the professions and globe, from primary care physicians in West Virginia to frontline health workers in Rwanda, and... View Details
- 31 May 2023
- Research & Ideas
With Predictive Analytics, Companies Can Tap the Ultimate Opportunity: Customers’ Routines
customers interact with a service. Companies like Netflix or Amazon, for example, might be able use the model for more effective timing or services, Ascarza says. “Imagine, for instance, how you connect to e-learning. When you connect to... View Details
- Web
America's Digital Divide: Where Workers Are Falling Behind | Working Knowledge
expected to streamline business operations and render some functions obsolete, inexperience with digital technology could limit people’s careers. Tech experience gaps in the workforce could also leave businesses struggling to find the... View Details
- 01 Aug 2008
- What Do You Think?
Has the Time Come for “Stretch” in Management?
progress that the effect of such an agreement may have been fatally compromised. But at least it was discussed and publicized. Is it time to revisit stretch? For example, if the concept had been employed in Detroit, would the American... View Details
Keywords: by Jim Heskett
- 19 Jun 2018
- News
Pittsburgh Alumni Annual Meeting Features PPG’s McGarry
Community Partners program is open to volunteer consultants “from HBS and other top business schools. It’s a way to build a network across our business community here,” Chussil says. Consultants typically help clients with challenges of limited resources, View Details
Keywords: Margie Kelley