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  • January 2010 (Revised March 2013)
  • Teaching Note

Western Union: Our World, Our Family® (TN)

By: Christopher Marquis and Bobbi Thomason
Teaching Note for [410050]. View Details
Keywords: Business Model; Financial Management; Corporate Social Responsibility and Impact; Business and Stakeholder Relations; Diversity; Financial Services Industry
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Marquis, Christopher, and Bobbi Thomason. "Western Union: Our World, Our Family® (TN)." Harvard Business School Teaching Note 410-080, January 2010. (Revised March 2013.)
  • May, 2019
  • Article

Who Would You Like to Work With?: Use of Individual Characteristics and Social Networks in Team Formation Systems

By: Diego Gomez-Zara, Matthew Paras, Marlon Twyman, Jacqueline N. Lane, Leslie A. DeChurch and Noshir Contractor
People and organizations are increasingly using online platforms to assemble teams. In response, HCI researchers have theorized frameworks and created systems to support team assembly. However, little is known about how users search for and choose teammates on these... View Details
Keywords: Team Formation; Groups and Teams; Recruitment; Networks; Diversity
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Gomez-Zara, Diego, Matthew Paras, Marlon Twyman, Jacqueline N. Lane, Leslie A. DeChurch, and Noshir Contractor. "Who Would You Like to Work With? Use of Individual Characteristics and Social Networks in Team Formation Systems." Art. 659. CHI Conference on Human Factors in Computing Systems Proceedings (May, 2019).
  • 31 Oct 2004
  • What Do You Think?

Should the Wisdom of Crowds Influence Our Thinking About Leadership?

Article Are large groups of reasonably informed and motivated people able to make better decisions than a small group of experts? James Surowiecki, in his recent book, The Wisdom of Crowds, reports on a diverse body of work that suggests... View Details
Keywords: by James Heskett
  • 15 May 2007
  • First Look

First Look: May 15, 2007

more likely to attract revenue-generating alliances with downstream partners; however, (ii) the positive relationship between in-licenses and downstream alliances attenuates as firms mature, and (iii) the diversity and the quality of the... View Details
Keywords: Martha Lagace
  • 01 Dec 2003
  • What Do You Think?

Is This the Twilight Era for the Managed Mutual Fund?

creation in the 1920s, mutual funds have progressively become the cornerstone of most individuals' investment portfolios, providing the diversity that is generally agreed to be an important element of any investment strategy. But in... View Details
Keywords: by James Heskett
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

Women who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. That's one conclusion from the research study Repairing the Damage: The Effect of Price Knowledge and... View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
  • 15 Jan 2016
  • Working Paper Summaries

Incentives for Prosocial Behavior: The Role of Reputations

Keywords: by Christine L. Exley
  • 30 Jul 2024
  • Research & Ideas

Do Social Movements Sway Voters? Not Really, Except for One

People might be more likely than ever to protest in reaction to a social problem or geopolitical crisis. But do such activist events, even large-scale demonstrations, change public opinion? New research shows that protests rarely change views or alter voting decisions,... View Details
Keywords: by Sean Silverthorne
  • 2019
  • Working Paper

Does Public Ownership and Accountability Increase Diversity? Evidence from IPOs

By: Rembrand Koning and John-Paul Ferguson
Does public ownership improve employment diversity? Organizational researchers theorize that increased transparency to regulators and the public should lead firms to conform to legal and social norms—but that social closure and decoupling should preserve the status... View Details
Keywords: IPO; Initial Public Offering; Employees; Diversity; Gender; Race; Entrepreneurship; United States
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Koning, Rembrand, and John-Paul Ferguson. "Does Public Ownership and Accountability Increase Diversity? Evidence from IPOs." Harvard Business School Working Paper, No. 19-071, January 2019.
  • September 2020 (Revised July 2022)
  • Exercise

Artea (B): Including Customer-Level Demographic Data

By: Eva Ascarza and Ayelet Israeli
This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and targeting. Parts (B),(C),(D) Introduce algorithmic bias. The... View Details
Keywords: Targeting; Algorithmic Bias; Race; Gender; Marketing; Diversity; Customer Relationship Management; Demographics; Prejudice and Bias; Retail Industry; Apparel and Accessories Industry; Technology Industry; United States
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Ascarza, Eva, and Ayelet Israeli. "Artea (B): Including Customer-Level Demographic Data." Harvard Business School Exercise 521-022, September 2020. (Revised July 2022.)
  • November 2007 (Revised October 2008)
  • Case

Differences at Work: Will (A)

By: Sandra J. Sucher and Rachel Gordon
A colleague makes a stereotypical remark about gays that Will, an out gay man, knows to be wrong. He struggles with how to correct the senior colleague. View Details
Keywords: Prejudice and Bias; Behavior; Ethics; Employees; Gender; Diversity; Power and Influence
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Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Will (A)." Harvard Business School Case 408-013, November 2007. (Revised October 2008.)
  • 28 Apr 2014
  • Research & Ideas

Football Stars Debate ‘The Social Capital of the Savvy Athlete’

Nobody understands the power of Twitter better than Seattle Seahawks cornerback Richard Sherman. In a now-infamous television interview in January after a National Football League playoff game, Sherman briefly ranted against rival Michael Crabtree, referring to the San... View Details
Keywords: by Carmen Nobel; Sports
  • January 2006
  • Teaching Note

The Augusta National Golf Club Controversy (TN) (A), (B) and (C)

By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
Keywords: Sports; Diversity; Sports Industry
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Leonard, Herman B., Marc J. Epstein, and Melissa Tritter. "The Augusta National Golf Club Controversy (TN) (A), (B) and (C)." Harvard Business School Teaching Note 306-060, January 2006.
  • 04 Dec 2018
  • First Look

New Research and Ideas, December 4, 2018

internationally acclaimed experts, have curated this timely volume to help newcomers and seasoned researchers alike to rapidly comprehend a diverse set of thrusts and tools in this rapidly growing cross-disciplinary field. The Handbook... View Details
Keywords: Dina Gerdeman
  • 16 Sep 2014
  • First Look

First Look: September 16

Download working paper: http://ssrn.com/abstract=2303862 Institutional Strategies in Emerging Markets By: Marquis, Christopher, and Mia Raynard Abstract—We review and integrate a wide range of literature that has examined the strategies by which organizations navigate... View Details
Keywords: Sean Silverthorne
  • 18 Jun 2014
  • Research & Ideas

Book Excerpt: ‘Collective Genius’

collaborative because innovations most often arise from the interplay of ideas that occur during the inter¬actions of people with diverse expertise, experience, or points of view. Flashes of insight may play a role, but most often they... View Details
Keywords: by Linda Hill; Entertainment & Recreation
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

Match—The First Two Years Authors:Muriel Niederle, Deborah D. Proctor, Alvin E. Roth Publication:Gastroenterology 135, no. 2 (August 2008) Abstract Read paper http://www.gastrojournal.org/article/PIIS0016508508011979/fulltext Making View Details
Keywords: Sean Silverthorne
  • 12 Oct 2006
  • First Look

First Look: October 12, 2006

diverse backgrounds, had to develop an integrated organizational culture. Pedersen had just administered a new performance evaluation program for seventeen senior executives. This was the first time that they had been measured against... View Details
Keywords: Sean Silverthorne
  • 05 May 2003
  • Research & Ideas

How Bank of America Turned Branches into Service-Development Laboratories

America's Innovation & Development Team quickly realized that it would be very difficult to conduct a diverse array of experiments within the confines of a traditionally designed bank branch. Experiments require frequent changes in... View Details
Keywords: by Stefan Thomke; Banking; Financial Services
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

participation: uncertainty about the value of the IP being offered, value dissipating effects of competition for the knowledge, and costs associated with ex-post lawsuits claiming expropriation. Overcoming Barriers to Collaboration: Psychological Safety and Learning in... View Details
Keywords: Martha Lagace
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