Filter Results:
(1,874)
Show Results For
- All HBS Web
(1,874)
- People (2)
- News (554)
- Research (1,030)
- Events (4)
- Multimedia (13)
- Faculty Publications (326)
Show Results For
- All HBS Web
(1,874)
- People (2)
- News (554)
- Research (1,030)
- Events (4)
- Multimedia (13)
- Faculty Publications (326)
- 26 Jul 2018
- News
Running the Numbers
conversation around how analytics are used in the sports and entertainment business.” The job draws on her experience as an athlete, her MBA degree and undergraduate psychology major, and a fascination with technology-based problem... View Details
Keywords: Deborah Blagg
- 04 Sep 2019
- News
Clicks and Mortar
has to create a branded experience that goes beyond the purely transactional—one that aims to build a relationship with the customer and communicate the brand in an experiential way. There’s still a purpose... View Details
- 04 Jun 2008
- News
Whistle While You Work
seaman, customs inspector, and author of long, long masterpieces like Moby Dick) once said, “They talk of the dignity of work. Bosh. The dignity is in leisure.” Isn’t he right? Leisure means you’re your own man or woman. Leisure is all... View Details
- 27 Jul 2023
- Blog Post
Buy Big, Sell Small
ApnaKlub—which leases warehouse space and trucks—sources the requested products from brand-name manufacturers and distributes them to the wholesalers, who deliver within a reliable time frame. “We leverage technology to bring our View Details
- 24 Apr 2012
- First Look
First Look: April 24
to large exogenous sources of non-systematic income risk? We use a series of randomized field experiments in rural India to test the importance of price and non-price factors in the adoption of an innovative rainfall insurance product.... View Details
Keywords: Carmen Nobel
- Profile
James Reinhart
We are now scaling into the $20 millions and need to make sure we’re maintaining a great customer experience on both the buying and selling side at a time where consumers are getting used to on-demand... View Details
- 22 Oct 2018
- Blog Post
HBS Marketing Club Presents: The Brand Summit
As marketers, we believe it is our job to create value, communicate that value to our customers, and capture a portion of that value for our firms. A great way to do this is to build strong brands, allowing us to reap the benefits of stronger View Details
Keywords: All Industries
- Profile
Tuce Zengin Van den Eynde
Both Tuce Zengin Van den Eynde and her husband, Alain, had completed master’s degrees, and both had considerable experience in corporate finance. But Alain was eager to go the United States to get an MBA. And in what might be considered a... View Details
- 01 Jun 2018
- News
Ask the Expert: Star Search
data on trending revenue and customer delivery. We also share successes in biweekly emails from the CEO and in quarterly all-company meetings. Each starts with broad business metrics and then goes into a deep dive on a particular function... View Details
Keywords: Dan Morrell
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
business applications, aimed at empowering teams to better respond to changing customer and competitive threats, are already au fait with this idea of using military strategy to guide project decision-making. Many Agile-immersion... View Details
Keywords: by Euvin Naidoo
- 30 Nov 2017
- News
Happy Meals (Are Here Again)
$1 soft drinks. A new, national value menu is set to roll out in January. Improving the customer experience meant implementing the physical and digital updates that Karavites’s restaurants had undergone but... View Details
- 01 Dec 2009
- News
Online Entrepreneur
In September, the Greater Boston Chamber of Commerce announced that its 2009 Entrepreneur of the Year is Diane Hessan (MBA ’77), president and CEO of Communispace Corporation, a firm that helps companies generate customer insights via... View Details
- Web
AI Enhanced Learning: HBS IT and Faculty Collaborate on Research Navigator Bot | Information Technology
use case that could be thoughtfully incorporated into the course. Synthesizing Research The FIELD CAP RC course is a cornerstone of the first-year MBA experience at HBS. Designed to help students develop the ability to understand and... View Details
- 28 Aug 2019
- Blog Post
Know Your Audience: Recruiting HBS Students for Investment Banking
successful in their recruiting by showing students how they could thrive in their culture, while also recognizing that banking experience is valuable elsewhere. When a banker leaves their firm they could be a potential View Details
- 01 Dec 2019
- News
Alumni and Faculty Books for December 2019
wrong. They discover that intuition, experience, and big data alone don't work. What does? Running disciplined business experiments. And what if companies roll out new products or introduce new customer View Details
- 01 Jun 2005
- News
Transforming the IRS
feedback from taxpayers and employees as well as measures of meaningful business results, was a critical step in changing attitudes. How did you improve customer service? There were no quick fixes or silver bullets. The IRS had to... View Details
- 23 Oct 2019
- News
Understanding Business Firsthand in South Korea
through which . . . [to learn] about South Korea and its people,” says Nix Maasdorp (MBA 2020). “Our customer interviews enabled us to approach our objective from a much deeper and more thoughtful perspective.” The students also had to... View Details
- 01 Jun 1998
- News
John (“Bo”) Kemp
"That grew into a desire to save, invest, and make more" - a predilection that eventually led to an interest in private-equity investing. Kemp attended Yale, where he continued his entrepreneurial efforts by creating The Greek Shop, a View Details
- 01 Sep 2018
- News
Action Plan: Rapids Growth
team was down a body. But just as important, he threw himself into the lifestyle, hoping to better understand what makes Eddyline’s customers so passionate about the products. A novice kayaker before, Holley says he’s now hooked. Asked if... View Details
Keywords: Ryan Jones
- 01 Sep 2009
- News
Faculty Books
Kanter contends that vanguard companies deliver what their customers want better than their competitors do, thereby providing the financial success shareholders demand and the social conscience demanded by the new generation of managers.... View Details