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  • 08 Dec 2020
  • Blog Post

Keep Your Weary Workers Engaged

connections with individuals and groups. Comprehend. Satisfy our curiosity and master the world around us. Defend. Protect against external threats and promote justice. The extent to which a job satisfies these four drives accounts for a... View Details
  • Web

2018 Symposium - Race, Gender & Equity

press). Her current focus is on dignity and ethics of care as experience and practice in leading change. Diane Forbes Berthoud Diane Forbes Berthoud, Ph.D. is the Assistant Vice Chancellor, Equity, Diversity, Inclusion at the University... View Details
  • 10 Jan 2011
  • Research & Ideas

Is Groupon Good for Retailers?

practical steps that merchants can take to prevent multiple purchases? A: In practice, it's not easy to prohibit the purchase of multiple vouchers. A voucher service can configure its systems so that a single account only lets a user... View Details
Keywords: by Carmen Nobel; Advertising; Technology
  • 22 May 2020
  • In Practice

Post-COVID Health Care: More Screens, Less Red Tape?

the official stance regarding this broad easing of regulation is that it is “for the duration of the current crisis,” I suspect that patients and providers—having seen what is possible in a time of great need—may resist efforts to... View Details
Keywords: by Danielle Kost
  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

Aligning Strategy and Sales By: Cespedes, Frank V. Abstract— Much current opinion asserts that strategy is less important (and may, in fact, be an impediment) in an era of constant change. This publication discusses why claims about... View Details
Keywords: Sean Silverthorne
  • 10 Aug 2010
  • First Look

First Look: August 10

approach was necessary because market prices did not reflect fundamental values in the current environment. After announcing the alternative valuation methodology in September 2009, he must convince industry participants-ship owners,... View Details
Keywords: Martha Lagace
  • 13 Sep 2011
  • First Look

First Look: September 13

2011 Abstract The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

of capitalism, and it demonstrates the unsettling effects of the rise of the United States on European powers. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53430 2017 Measuring Entrepreneurial Businesses: Current... View Details
Keywords: Carmen Nobel
  • 05 Feb 2013
  • First Look

First Look: Feb. 5

David F., Eric C. So, and Charles C.Y. Wang Publication:Journal of Accounting & Economics Abstract Firms with central or well-connected boards of directors earn superior risk-adjusted stock returns. Initiating a long position in the... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2017
  • Research & Ideas

What We've Learned from 101 Entrepreneurs in Emerging Markets

there are significant differences regarding, for example, the business leaders’ capacity to tolerate conflict and their ability to read others and empathize with their point of view. These results challenge some of the assumptions raised by View Details
Keywords: by Sean Silverthorne
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

  Working PapersRunning Out of Numbers: Scarcity of IP Addresses and What to Do About It (revised) Author:Benjamin Edelman Abstract The Internet's current numbering system is nearing exhaustion: existing protocols allow only a finite set... View Details
Keywords: Martha Lagace
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

of the various parties involved, and the manner in which the key issues of structure, management, implementation, and accountability have been addressed. The Omidyar-Tufts Microfinance Fund seeks to have a catalytic effect on the... View Details
Keywords: Martha Lagace
  • 21 Apr 2020
  • Research & Ideas

7 Successful Battle Strategies to Beat COVID-19

toward gunfire, where they certainly would be needed. Southwest Airlines famously provides structure to staff built on culture and an aligned operating model. In the field, staff members know what levers they can pull to respond to View Details
Keywords: by Euvin Naidoo
  • 06 May 2008
  • First Look

First Look: May 6, 2008

its historic status as a vendor of the Macintosh personal computer (PC) line. Mac sales remained vital to Apple's future, but they now accounted for less than half of its total revenue. The company's line of iPod media players, its iTunes... View Details
Keywords: Martha Lagace
  • 21 Apr 2008
  • Research & Ideas

The New Math of Customer Relationships

in as personal and amiable a way as possible, asks 10,000 customers to close their accounts every month. It's important to point out that this is out of a current base of about 6.5 million customers who give... View Details
Keywords: by Sean Silverthorne
  • Profile

Lara Hodgson

offering, NOWaccount, is a fast-growing revenue accelerator system that provides small businesses immediate access to the capital that is inevitably tied up in outstanding receivables – currently small businesses in the U.S. hold more... View Details
  • 13 May 2022
  • Blog Post

Climate Stories Episode #5: Phyllis Newhouse, CEO, Entrepreneur, Leader

you have on a tower means more energy. One tower could reduce electricity costs by 53% in the first year for a manufacturer or a refinery or an airport. Rio Tinto has invested and is building its first tower. We are currently moving from... View Details
  • 01 Dec 2017
  • News

Alumni and Faculty Books for December 2017

created a powerful framework every type of business can use to connect analytic power, business practices, and human dynamics in ways that can transform what is currently possible. After On: A Novel of Silicon Valley by Rob Reid (MBA... View Details
  • 01 Apr 1998
  • News

World Class Learning

'96), was recently promoted to director of National Accounts with L'Oreal in Spain. "Prior to my MBA studies," says Baeza, a Swiss native, "I had been working in Switzerland for Nivea for four years as a group product manager in the... View Details
Keywords: Eileen K. McCluskey
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

https://www.hbs.edu/faculty/Pages/item.aspx?num=53161 forthcoming European Accounting Review The Role of Overbilling in Hospitals' Earnings Management Decisions By: Heese, Jonas Abstract—This paper examines the role of overbilling in... View Details
Keywords: by Sean Silverthorne