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Show Results For
- All HBS Web
(1,903)
- People (2)
- News (353)
- Research (1,374)
- Events (1)
- Multimedia (28)
- Faculty Publications (923)
- December 1987
- Case
Putnam Companies: Crash Communications--1987
Keywords: Crisis Management
Greyser, Stephen A. "Putnam Companies: Crash Communications--1987." Harvard Business School Case 588-047, December 1987.
- 01 Sep 2018
- News
After the Fall
Ten years ago, the global financial system teetered dangerously on the edge of total collapse. What began as a subprime mortgage crisis in the United States developed into a full-blown meltdown, causing the collapse of major banks... View Details
- 01 Mar 2010
- News
Money Matters
Indian stock market was booming, and investors had grown accustomed to outsized returns. Then the bottom fell out. The financial crisis spawned in the United States reverberated around the globe during the summer and fall of 2008, and... View Details
- 2013
- Article
Boston Marathon Bombing Response
By: Dutch Leonard and Arnold M. Howitt
Authors Herman B ‘Dutch’ Leonard and Arnold M Howitt say that 12 to 15 years prior, Boston would not have handled the Marathon bombings as effectively as it did in April 2013 in regard to internal institutional preparedness and ability to integrate effort among... View Details
Keywords: Boston Marathon Bombing; Disaster Response; Emergency Preparedness; Crisis Management; Integration; Boston
Leonard, Dutch, and Arnold M. Howitt. "Boston Marathon Bombing Response." Crisis Response Journal 8, no. 4 (2013): 18–21.
- Person Page
Read excerpts from DENIAL
The Edifice Complex: Denial at Sears
Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)
From Denial: Why Business... View Details
- 01 Mar 2009
- News
Buddy, Can You Spare a Trillion
bikes; now he is exporting to the United States and Europe. Wu and Yin are just two of more than 345,000 dollar millionaires who now live in China. Not only has China left its imperial past far behind. So far, the fastest-growing economy in the world has also View Details
- July 2014
- Article
Making Boston Stronger
By: Dutch Leonard, Arnold M. Howitt, Christine M. Cole and Philip B. Heymann
In the wake of the Boston Marathon bombing in 2013, a team from Harvard University carried out extensive interviews with participants to identify strengths and weaknesses in the incident response to the terror attack. This abridged version of their final report focuses... View Details
Keywords: Boston Marathon Bombing; Disaster Response; Emergency Preparedness; Crisis Management; Cooperation; Boston
Leonard, Dutch, Arnold M. Howitt, Christine M. Cole, and Philip B. Heymann. "Making Boston Stronger." ICSS Journal 2, no. 2 (July–August 2014): 15–23.
- 01 Dec 2008
- News
What Went Wrong?
from securing mortgages to saving for kids’ college tuition and retirement. But the country’s current financial crisis really threw me for a loop. Beginning last spring, with the demise of Bear Stearns, the steady drip, drip, drip of bad... View Details
- February 2012 (Revised April 2012)
- Case
Delhi Metro Rail Corporation
By: V.G. Narayanan and Saloni Chaturvedi
Keywords: Leadership; Projects; Management; Crisis Management; Public Administration Industry; India
Narayanan, V.G., and Saloni Chaturvedi. "Delhi Metro Rail Corporation." Harvard Business School Case 112-013, February 2012. (Revised April 2012.)
- 20 May 2016
- Op-Ed
World Health Organization Lacks Leadership to Combat Pandemics
significantly reduced. In fact, the WHO would probably be a more effective and nimble organization if it was half its current size, not double. The WHO's role in preparing for, providing early monitoring and managing pandemic crises... View Details
- 07 Sep 2020
- Research & Ideas
How to Help Small Businesses Survive COVID's Next Phase
small-business owners trying to survive. Strict safety protocols haven’t been enough to get customers through the door for some small businesses, and many owners—crushed by inventory and overhead costs—are grappling with hard choices. “This is the worst small-business... View Details
- 01 Dec 2008
- News
NYC Club Hosts Nonprofits
the September 23 summit, “New Directions in Non-profit Leadership,” to give the city’s nonprofit leaders an opportunity to hear innovative thinking and best practices from a trio of HBS professors and nearly fifty practitioners. Sessions focused on three topics: View Details
- 01 Mar 2007
- News
Avon CEO Jung on Leadership
corner office, you’re still learning, every quarter, every year.” She further listed pride in one’s self, a sense of purpose, and courage as important to a leader’s makeup. When one is a leader, Jung said, “Every day there will be a View Details
- March 1988 (Revised January 1993)
- Case
Richardson-Vicks--1985 (A)
Considers the predicament of Richardson-Vicks in 1985. After 80 years of growth and independence, the company is the object of takeover rumors. The objective is to determine why these difficulties have arisen and what, if anything, Richardson-Vicks can do about them. View Details
Rock, Kevin F. "Richardson-Vicks--1985 (A)." Harvard Business School Case 288-048, March 1988. (Revised January 1993.)
- February 1985
- Background Note
Note on How to Approach POM Cases
Presents a general approach to diagnosing and solving problems in management, especially in production situations with ambiguous problems. View Details
Bohn, Roger E. "Note on How to Approach POM Cases." Harvard Business School Background Note 685-061, February 1985.
- May–June 2021
- Article
Case Study: What Role Should a Company Play in a National Crisis?
By: Christopher J. Malloy
The article presents a fictionalized case study asking what type of role should a company play in a national crisis, specifically a tsunami hitting Indonesia, similar to the 2004 Indian Ocean tsunami. Topics include how disasters can impact family-owned companies, the... View Details
Malloy, Christopher J. "Case Study: What Role Should a Company Play in a National Crisis?" Harvard Business Review 99, no. 3 (May–June 2021): 150–154.
- October 1989
- Case
Federal Express: The Money Back Guarantee (A)
Discusses a large overnight express company, which guarantees its service, and which has created a major headache for one of its customers. The problem exposes deficiencies in its service and in the guarantee it has advertised heavily. A formal complaint is made to the... View Details
Hart, Christopher. "Federal Express: The Money Back Guarantee (A)." Harvard Business School Case 690-004, October 1989.