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  • May 2011 (Revised March 2013)
  • Supplement

Marshall & Gordon: Designing an Effective Compensation System (B)

By: Heidi K. Gardner and Kerry Herman
CEO Kelly Browne wrestles with the design and roll-out of a new compensation system to promote the collaboration necessary for supporting her firm's new strategy. Marshall Gordon International, a global public relations (PR) firm, has recently expanded its service... View Details
Keywords: Globalization; Executive Compensation; Management; Organizational Culture; Performance; Groups and Teams; Behavior; Corporate Strategy; System
Related
  • 28 Apr 2008
  • HBS Case

Negotiating with Wal-Mart

perspective. There are numerous media accounts of the corporate monolith riding its suppliers into the ground. But what about those who manage to survive, and thrive, while dealing with the classic hardball negotiator? In "Sarah... View Details
Keywords: by Julia Hanna; Retail
  • 01 Mar 2006
  • News

End of Campaign Celebrated

decisions “have made your businesses, your organizations, and your communities better,” said Spangler, who thanked those present on behalf of HBS for their contributions to society as well as to the School. Leadership and Corporate... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • Student-Profile

Yiwei Li

seem quantifiable, such as how to design a suitable incentive scheme that aligns with corporate goals and strategies. The numbers will show the extent to which they’ve succeeded or failed. Yiwei hopes to combine theoretical models with... View Details
  • January 2022 (Revised April 2025)
  • Case

Steem Versus Hive: Testing Blockchain Governance

By: Shikhar Ghosh and Shweta Bagai
This case examines a pivotal governance conflict that occurred in 2020 when Justin Sun, founder of the TRON blockchain, acquired Steemit Inc., the company behind a popular social media platform operating on the Steem blockchain. Steem, launched in 2016 by Daniel... View Details
Keywords: Blockchain; Mergers and Acquisitions; Values and Beliefs; Corporate Governance; Organizational Culture; Social and Collaborative Networks; Technology Industry
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  • March 2004 (Revised June 2004)
  • Case

Massport (A): The Aftermath of 9/11

This case looks at the turnaround at the Massachusetts Port Authority after the 9/11 terrorist attacks. It begins with the situation during the immediate aftermath of 9/11 and then describes how the new CEO restructures the public agency to operate much more like a... View Details
Keywords: Organizational Change and Adaptation; Change Management; Corporate Accountability; National Security; Governance Controls; Organizational Culture; Public Administration Industry; Massachusetts
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  • 18 May 2015
  • Research & Ideas

Advertisers Get Serious About Playing With Their Brands

planning shouldn't be so contrived and serious. "The corporate culture is such that line executives don't want to get playful," Deighton says. "As soon as you try to come up with your positioning line and... View Details
Keywords: by Dina Gerdeman; Advertising
  • 02 Aug 2011
  • First Look

First Look: August 2

practitioner psychologists who expertly analyze and manage their own and others' thought processes. Read the paper: http://hbr.org/2011/07/the-new-psychology-of-strategic-leadership/ar/1 Effects of Cultural Ethnicity, Firm Size, and Firm... View Details
Keywords: Sean Silverthorne
  • December 2003 (Revised May 2004)
  • Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
Related
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

how individuals think about speaking up at work, we first undertook in-depth exploratory research in a knowledge-intensive multinational corporation in which employee input was considered crucial. Qualitative data collected in 190... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2009
  • News

Over the Top

Street’s outsize pay packages “shameful,” especially for companies in need of federal bailouts. Such pay, he said, is “exactly the kind of disregard for the costs and consequences of their actions that brought about this crisis — a View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services; Finance; Government
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

organization." The authors found a large following who believed diversity was a reality and furthermore was something to be celebrated, said Ely. These people believed "that [diversity] was really going to advance the interests of View Details
Keywords: by Martha Lagace
  • 15 Sep 2020
  • News

How To Make Diversity a Reality

levels of players, right? So when you think about the investors, there's foundations that have a different organizational structure and different culture and a different way of thinking. There is corporate... View Details
  • 01 Dec 2006
  • News

One-on-One with Jeff Hicks

content that hopefully powers the marketing of companies. But is that advertising? A lot of the work we do for our clients involves media not on a rate card or in a typical distribution unit. Is producing the telephone “hold” music for Burger King’s View Details
Keywords: Julia Hanna; Advertising, Public Relations, and Related Services; Professional Services
  • Web

Black History Month | Baker Library

Black History Month Explore Baker Library resources with a connection to Black culture and identity. Want to stay up-to-date on relevant topics? Consider subscribing to our monthly Inclusion & Belonging Newsletter . Quick Research... View Details
  • 01 Feb 1999
  • News

Q&A: Camille Tang Yeh of the Asia-Pacific Research Office

is not a monolith and spans cultural traditions as diverse as Christianity, Islam, Buddhism, Confucianism, Hinduism, to name but a few. Dispute resolution, enforcement of legal judgments, data transparency, View Details
Keywords: Educational Support Services; Educational Services
  • 15 Nov 2016
  • News

Cultivating the Next Generation of Thought Leaders

corruption and socially responsible behavior influence corporate profitability. He has found that bribery and corruption, while they may boost sales, lead to a loss in profits. Businesses that tackle environmental, social, and governance... View Details
  • 30 Aug 2006
  • Op-Ed

The Compensation Game

Confronting greater media scrutiny and an ever-increasing number of shareholder resolutions focusing on executive pay, Corporate America continues to support current pay practices as a product of "the market." Not too long ago,... View Details
Keywords: by Lucian Bebchuk & Rakesh Khurana
  • 20 Apr 2010
  • First Look

First Look: April 20

are having to respond to a far greater diversity of cultures and lifestyles as new markets are opened up worldwide. In the twenty-first century, beauty is again being reimagined anew. Order this book:... View Details
Keywords: Martha Lagace
  • 31 Oct 2017
  • Op-Ed

Op-Ed: In Tackling #MeToo, Don’t Ignore Micro-Insults That Harm Women’s Careers

effect on productivity and innovation. As I showed in my book Confidence, organizations on “winning streaks” thrive on a culture of respect, which underlies speed and innovation, while “losing streaks” are full of secret anger, shunning... View Details
Keywords: by Rosabeth Moss Kanter