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- Research (1,432)
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- Multimedia (104)
- Faculty Publications (693)
- June 2022
- Teaching Plan
Lifebank Nigeria
By: Brian Trelstad, Pippa Tubman Armerding and Wale Lawal
The aspiration of addressing maternal deaths in Nigeria, which were mostly caused by blood shortages, led Temie Giwa-Tubosun to found LifeBank in 2015. LifeBank developed an online platform that enabled hospitals to connect and purchase blood from local blood banks and... View Details
The Wisdom of Finance
The finance industry is widely thought of as being morally suspect. Even those who work in finance tend to compartmentalize between their personal lives and how they get ahead professionally. Mihir Desai argues that not only is this preconception completely false... View Details
- Web
Strategy - Institute For Strategy And Competitiveness
unique value and drive continuous improvement in any organization. Creating a successful strategy Strategy and Smart, Connected Products Three waves of IT-driven competition have radically reshaped competition in the past 50 years. Now,... View Details
- Web
Named Fellowship Funds - Alumni
whom attended the MBA Program: Elaine L. Chao (MBA 1979), May M. Chao (MBA 1985), Christine J. Chao, Grace L. Chao (MBA 1997), and Angela Chao (MBA 2001). The Chao family's generosity was inspired not only by their personal connections to... View Details
- Web
Initiatives | About
students, and alumni connect with practitioners in the field to develop insights that drive impact. They provide powerful platforms to address complex, multi-dimensional topics that demand a new managerial mindset. HBS Initiatives cover a... View Details
- 2022
- Conference Presentation
Towards the Unification and Robustness of Post hoc Explanation Methods
By: Sushant Agarwal, Shahin Jabbari, Chirag Agarwal, Sohini Upadhyay, Steven Wu and Himabindu Lakkaraju
As machine learning black boxes are increasingly being deployed in critical domains such as healthcare and criminal justice, there has been a growing emphasis on developing techniques for explaining these black boxes in a post hoc manner. In this work, we analyze two... View Details
Keywords: AI and Machine Learning
- 2021
- Chapter
Towards a Unified Framework for Fair and Stable Graph Representation Learning
By: Chirag Agarwal, Himabindu Lakkaraju and Marinka Zitnik
As the representations output by Graph Neural Networks (GNNs) are increasingly employed in real-world applications, it becomes important to ensure that these representations are fair and stable. In this work, we establish a key connection between counterfactual... View Details
- 2015
- Chapter
Leading Proactive Punctuated Change
By: Michael Tushman, Charles O'Reilly and Bruce Harreld
This chapter focuses on leading proactive punctuated change. Based on the institutional and organizational change literatures and our extended involvement with IBM between 1999 and 2008, we suggest that proactive punctuated change can be effectively managed through an... View Details
- July 1998
- Supplement
Bell Atlantic in Union City
In this pioneering project to wire a school for the Internet and put computers in students' homes, Bell Atlantic combined its need for a beta site for a technology trial with the school reform efforts of the Union City, New Jersey public schools, under the leadership... View Details
- Web
The Virtual Experience
The pandemic has forced individuals and organizations to adapt quickly to new ways of doing business, new ways of leading, and new ways of learning. At Harvard Business School we’ve leveraged technology to enhance virtual leadership programs with the types of... View Details
- Program
Strategy for Health Care Delivery—Virtual
Design and implement a bundled payment system to reduce health care spending and increase quality of care Explore strategy transformation, geographic expansion, and the process of introducing new measurement approaches Expand your personal and professional network... View Details
- Program
Driving Nonprofit Performance and Innovation—Virtual
key metrics for measurement Assess and communicate outcomes to partners and stakeholders Institute and sustain organizational performance measurement Expand your personal and professional networks Extend your network by connecting and... View Details
- 10 Oct 2023
- News
HBS Responds to the Attacks on Israel
must strive to deepen the connections that are the foundation of our community. We must ensure we foster free expression and robust dialogue, even as we respect the rights, differences, and dignity of others and work—always—to create a... View Details
- Web
Marketing - Faculty & Research
tendency of app makers to humanize their chatbots. The current regulatory structure does not fully address these challenges. We discuss how app makers and regulators should proactively address this challenge by considering where apps fall along the continuum of... View Details
- 03 Oct 2023
- Research Event
Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips
connected in love with the people around you and in a much more meaningful way. And you're no longer putty in the hands of the demagogues that are creating many of the problems that you talked about earlier. Goldberg: By the way, the the... View Details
Keywords: by HBS Staff
- Web
Podcast - Business & Environment
and Greg Dotson (University of Oregon) talk about the U.S. Inflation Reduction Act that was enacted in 2022. They discuss how the bill got passed, what the law contains, how its provisions connect to other climate-related laws, and how it... View Details
- July 2024
- Case
Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones
By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
- August 2024
- Case
Cristina Ventura: The Career of a Catalyst
By: Linda A. Hill, Allison J. Wigen and Ruth Page
This multimedia case follows the career of Chief Catalyst Officer for the Lane Crawford Joyce Group (LCJG), Cristina Ventura. After beginning her career in luxury in Europe and Asia, Ventura was recruited in 2011 to open Apple’s flagship stores in Hong Kong and South... View Details
- January 31, 2022
- Article
Who Pays Tolls at Work and Who Cruises on an Open Highway?
By: Siri Chilazi, D. Kolb, Kathleen L. McGinn and Jessica L. Porter
As organizations continue to navigate a changed world amidst the Covid-19 pandemic and the reverberations of the Black Lives Matter movement, many of the issues that affect underrepresented groups in organizations, including women of all different races and... View Details