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  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

Manufacturing and information technology these days go together like bread and butter. But it wasn't always so. As Professor David Upton pointed out in a Global Alumni Conference panel titled "E-Commerce and the New Operations,"... View Details
Keywords: by Jim Aisner
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

Amazon.com, Inc., specializing in the provision of web-based storage and computing services to web developers. The case focuses on the issues facing Andy Jassy, the head of AWS, in 2008 as AWS faces increased competition from established View Details
Keywords: Martha Lagace
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

http://papers.nber.org/papers/w14222   Cases & Course MaterialsCognizant Technology Solutions Harvard Business School Case 408-099 In the highly competitive information technology outsourcing industry,... View Details
Keywords: Sean Silverthorne
  • 30 Apr 2001
  • Research & Ideas

Entering the Age of Alliances

other chemical companies and government actors into the alliance in order to bring in more capabilities and resources and expand job placement opportunities. Similarly, MCI WorldCom, a major communications View Details
Keywords: by James Austin
  • 19 Apr 2016
  • First Look

April 19, 2016

Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/316142-PDF-ENG Harvard Business School Case 316-140 Rumie: Bringing Digital Education to the Underserved In fall of 2015, the Toronto, Canada–based education technology... View Details
Keywords: Sean Silverthorne
  • 03 Oct 2017
  • First Look

First Look at Research and Ideas, October 3, 2017

and cross-boundary work. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53289 forthcoming Organization Science Blurring the Boundaries: The Interplay of Gender and Local Communities in the Commercialization of Social... View Details
Keywords: by Sean Silverthorne
  • 01 Jun 2009
  • Lessons from the Classroom

The Challenges of Investing in Science-Based Innovation

"Bank of America is interested in accessing innovative digital technologies that will help it redefine how banking is done," Sato says. "The bank sees this as an opportunity to fuel its continued competitive presence in a... View Details
Keywords: by Julia Hanna; Banking; Auto; Pharmaceutical
  • 01 Aug 2008
  • What Do You Think?

Has the Time Come for “Stretch” in Management?

conditions that foster creativity. Combined with the development of new communication technology that connects information workers (and their brains) at precisely the moment that a new generation of workers... View Details
Keywords: by Jim Heskett
  • 22 Jan 2013
  • First Look

First Look: Jan. 22

Using Public-Private Partnerships to Improve Firm Survival, Employment Growth, and Innovative Performance Authors:Chai, Sen, and Willy C. Shih Abstract Scientific research and its translation into commercialized technology is a driver of... View Details
Keywords: Sean Silverthorne
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

in the period following the second Greek bailout in early 2010. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53996 2018 The New Era of the CCO: The Essential Role of Communication in a Volatile World The Trust... View Details
Keywords: Sean Silverthorne
  • 20 Oct 2010
  • Research & Ideas

HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability

accounting firms to deliver a truly integrated audit? One of the key new themes that emerged at the workshop was the role technology could play in gathering, organizing, and analyzing IR data. "Technologies not traditionally... View Details
Keywords: by Sean Silverthorne; Accounting
  • 26 Mar 2008
  • First Look

First Look: March 26, 2008

communication technology sector in the United States, and find empirical support for the four hypotheses developed here. The research presented in this paper has implications for our understanding not only... View Details
Keywords: Martha Lagace
  • 21 Nov 2017
  • First Look

First Look at New Research and Ideas, November 21, 2017

forthcoming Journal of Political Economy Internalizing Global Value Chains: A Firm-Level Analysis By: Alfaro, Laura, Pol Antràs, Davin Chor, and Paola Conconi Abstract—In recent decades, advances in information and communication View Details
Keywords: Sean Silverthorne
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Both books marry a focus on performance with a look at leadership and organizational change—how to enable, support, and empower positive team and View Details
Keywords: by Staff
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

collection look at how to improve decision making, encouraging employees to speak up, and the difficulty of coordinating communication in a complex organization. Enjoy! Most Popular Articles 2000-2010 Creating a Positive Professional... View Details
Keywords: by Sean Silverthorne
  • January 2015 (Revised July 2019)
  • Case

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

The case describes a program that CVS Health recently implemented to improve medication adherence, an important problem from a societal, public policy, and firm... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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  • 09 Jun 2003
  • Research & Ideas

Incentives and Operational Excellence

important reason, but by no means the only one, he added. Others include communication problems, a lack of hierarchy for resolving issues—think of Ford and Firestone, and the finger-pointing on both sides—and the potential for data... View Details
Keywords: by Martha Lagace
  • 11 Dec 2012
  • First Look

First Look: Dec. 11

unavailable at this time. Download the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=43686 The Spatial Diffusion of Technology Authors:Comin, Diego A., Mikhail Dmitriev, and Esteban Rossi-Hansberg Abstract We empirically study View Details
Keywords: Sean Silverthorne
  • 15 May 2018
  • First Look

New Research and Ideas, May 15, 2018

TrustSphere was pioneering a unique technology and solutions in the areas of sales, risk, and people analytics. Essentially, TrustSphere's technology allowed its customers to view the patterns of digital... View Details
Keywords: Dina Gerdeman
  • 10 Mar 2015
  • First Look

First Look: March 10

and then go further to consider ways the domain of innovation itself has changed. We suggest that because of fundamental shifts in communication and information processing costs and the increasing modularity of products and services, the... View Details
Keywords: Carmen Nobel

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