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- All HBS Web
(1,774)
- People (3)
- News (358)
- Research (1,170)
- Events (7)
- Multimedia (9)
- Faculty Publications (650)
- 06 Dec 2021
- News
Tipping Point
purchase price—with about 3 percent of consumers choosing to tip. She believes consumer education and trust, as well as frictionless tipping options, will drive those numbers higher. When Kahawa launched tipping capability for customers... View Details
- 01 Mar 2013
- News
Commitment to Leadership
community and a set of organizational capabilities so that talented individuals can collaborate and engage in discovery-driven learning and integrative decision-making. At HBS, we see our alumni as partners in all we do. Our graduates are... View Details
- 31 Mar 2002
- Research & Ideas
You’re Wasting Your Employees! What You Can Do About It
managerial attention—if that—is focused on the problems of employee capability and motivation. Somewhere between theory and practice, precious human capital is being misused, wasted, or lost. Having studied more than twenty companies in... View Details
- 06 Dec 2016
- First Look
December 6, 2016
advantage is modeled as a stock of capability that accumulates over time, a firm's proclivity to manage short-term earnings at the expense of long-term investment can have very different consequences depending on whether the firm's View Details
Keywords: Sean Silverthorne
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
place in the actions underneath. “Today, it is fair to say that Chrome is both: an application capable of running on most operating systems, and an operating system that runs the Chrome suite of software and extensions when it is... View Details
- 27 Feb 2006
- Research & Ideas
Take Responsibility for Rising Stars
Many executives believe that leadership development is a job for the HR department. This may be the single biggest misconception they can have. As corporations have broken down work into manageable activities and then consolidated View Details
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
and Heskett are working on a book, tentatively titled Out in Front: Building High Capability Service Organizations, to be published later this year. Professor W. Earl Sasser, Jr., joined them in writing Service-Profit Chain Management,... View Details
Keywords: Susan Young
- 01 Sep 2013
- News
A Hollywood Backstory
Armbruster Photo courtesy of Michael Armbruster While Hollywood is more than capable of glorifying the cardinal sins, it's also adroit at depicting our shortcomings as human beings. Good protagonists in stories (and in life) think,... View Details
- 01 Dec 2002
- News
GE's Jeff Immelt
and alternative energy development. China is capable of steady growth over the coming years and will continue to be a key component of GE's global strategy, he added, provoking a question from one audience member regarding the propriety... View Details
- 01 Mar 2012
- News
Making Finance Personal
solutions, he has aggressively implemented the notion that customers, through their implicit choices or explicit actions (what Cook calls a “user contribution system”), and his brainstorming employees (in small groups within the company and time off to pursue their own... View Details
- 25 Oct 2017
- Research & Ideas
Will Machine Learning Make You a Better Manager?
is. “It will become less and less a mysterious thing and more of a regular topic taught in schools in 20 years,” says Teodorescu. “It will be something everyone learns.” For business, data science capabilities will become a source of... View Details
- 12 Mar 2019
- Blog Post
What I Learned in the Africa Rising Short Intensive Program
one’s corporate ecosystem, etc.) is essential to establishing and growing businesses in African markets. Many of the failed entry attempts we discussed were led by organizations who either failed to identify suitable local partners or failed to bring aboard local... View Details
- 01 Apr 1999
- News
Q & A: Confronting New Technologies: When Doing Right Is Wrong
doing, because that is precisely what brought their success. Still, it is important - indeed critical - to recognize that organizations have both capabilities and disabilities. Developing strong capabilities... View Details
- 16 May 2012
- Research & Ideas
Can Decades of Military Overspending be Fixed?
wings on them." Forty percent or more of the funds for DoD aircraft are spent on electronics equipment. It has not been uncommon for weapon programs to take ten or more years to design, develop, produce, and deploy initial operationally View Details
- 10 Jun 2002
- Research & Ideas
Disruption: The Art of Framing
advertisers, and were heavily focused on interactive advertising options. The tendency for the established organization to assert control over the decision-making processes of the new venture kept these new capabilities from being... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
- 24 Jun 2015
- HBS Case
Upgrading School with a Startup Mentality
allowing schools to free up teachers to focus on teaching. Personalized learning is also becoming increasingly important, and AltSchool's technological capabilities allow students to develop at their own pace, with like-minded peers, and... View Details
- 20 May 2013
- Research & Ideas
The Long-Term Fix to US Competitiveness
said. "City, state, and federal official worked together to collect evidence, keep our city safe, and bring the bombers to justice. Everyone put their egos aside. "Sometimes I wonder if Washington is capable of doing the... View Details
Keywords: by Stephanie Schorow & Harvard Gazette
- 06 Aug 2018
- Research & Ideas
Supersmart Manufacturing Tools are Lowering Prices on TVs, Bulbs, and Solar Panels
who they can convince to enter the business. So, the capability to make that complex tool-dependent product becomes accessible to everybody who has the money. Many such cases have been worsened by government subsidies designed to... View Details
- 19 Feb 2018
- Sharpening Your Skills
Amazoned: Is Any Industry Safe?
obvious—igniting a revolution in retail—to the more subtle—how Amazon's web development services resulted in more startups receiving VC funding. What will be the next shoe to fall? Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'? Is Amazon's growing... View Details
- Profile
Andrew Dervan
clinical practice and health care-related business initiatives. Right now, the opportunity is right for me to add a business education and increase my business sophistication. Once I have my MBA, I'll be better prepared to approach tough questions and challenges; I'll... View Details