Administrative and Support Services - Publications - Faculty & Research

03 Oct 2022
Research & Ideas

Why a Failed Startup Might Be Good for Your Career After All

aspects of the firm: operations, marketing, finance, communications, and product development. Clearly, general management skills win the day, says one of the paper’s coauthors, Paul A. Gompers, who is the Eugene Holman Professor of... View Details

Keywords: by Sean Silverthorne

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Great American Business Leaders of the 20th Century - Leadership

Steel and Alcoa withstand antitrust accusations Personal and corporate tax rates cut Airmail service starts Influence: High 30 1930 19 The New Deal Commercial View Details

02 May 2023
What Do You Think?

How Should Artificial Intelligence Be Regulated—if at All?

(iStockphoto/Rost-9D) Artificial intelligence (AI) is the topic of the moment in circles ranging from science to business to religion. Its potential and implications are driven home when you see robot soccer players improve their game to... View Details

Keywords: by James Heskett; Information Technology; Technology

16 Oct 2023
HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

qualifications, while expanding new apprenticeship and professional development programs. Now, three years later, Delta is making progress toward hiring and developing more Black talent, with View Details

Keywords: by Lane Lambert; Air Transportation

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South Asia - Global

be a major force within the world economy. As a result, the School supports its faculty with their research interests on the emerging trends that are quickly transforming and shaping the region. To date, the... View Details

October 2018
Case

Shield AI

By: Mitchell Weiss and A.J. Steinlage

Shield AI’s quadcopter – with no pilot and no flight plan – could clear a building and outpace human warfighters by almost five minutes. This was not to say that it was better than the warfighters or would replace their jobs, but it was evidence that autonomous robots... View Details

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23 Jan 2024
Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

Two years after non-fungible tokens (NFTs) captured the attention of artists, celebrities, and brands, debate still rages over their value. But NFTs could be poised to make a comeback in 2024, argues Scott Duke Kominers, the Sarofim-Rock... View Details

Keywords: by Dina Gerdeman; Financial Services; Financial Services; Financial Services

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Research Community - Doctoral

or Fighting to Stay Afloat? A Theory of Differentiated Passion Contagion By: Emma Frank, Kai Krautter , Wen Wu and Jon M. Jachimowicz 01 JUN 2025 | Administrative Science Quarterly Research Resources $ 140... View Details

14 Aug 2023
Blog Post

Crossing the Bridge: A Reflection on the HKS/HBS Joint Degree Program

Business Administration and Political Science. Prior to my return to academia at Harvard, I was a management consultant advising clients in the financial services industry... View Details

14 Mar 2017
First Look

First Look at New Research, March 14

in Somerville, Massachusetts, Formlabs manufactures 3D printers used to print everything from prototypes and models to jewelry, dental, and sculpture molds. As Formlabs prepares to ship its latest model, the... View Details

Keywords: Sean Silverthorne

August 2024
Case

Pioneering Pain Management: CWC Alliance Combats the Opioid Epidemic

By: Susanna Gallani, Karen L. Sedatole and Sarah Mehta

Set in March 2024, this case is about CWC Alliance (CWC), a nonprofit working to prevent opioid addiction in the U.S. Founder Cammie Wolf Rice launched CWC in 2018 after her son, Christopher Wolf, died of a heroin overdose. Wolf’s dependence on opioids stemmed from a... View Details

Keywords: Health Care and Treatment; Innovation and Invention; Jobs and Positions; Nonprofit Organizations; Expansion; Growth and Development Strategy; Service Delivery; Mission and Purpose; Health Industry; United States; Georgia (state, US); Atlanta

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June 2015
Case

1996 Welfare Reform in the United States

By: Matthew Weinzierl, Katrina Flanagan and Alastair Su

On August 22, 1996, U.S. President Bill Clinton signed into law the Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA)—a dramatic reform of the American system of economic assistance for the poor that, as its title suggested, attempted to... View Details

Keywords: Welfare State; Public Goods; Moral Hazard; Median Voter Theorem; Poverty; Welfare; Public Administration Industry; United States

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February 2018
Article

Maintaining Beliefs in the Face of Negative News: The Moderating Role of Experience

By: Bradley R. Staats, Diwas S. KC and F. Gino

Many models in operations management involve dynamic decision making that assumes optimal updating in response to information revelation. However, behavioral theory suggests that rather than updating their beliefs, individuals may persevere in their prior beliefs. In... View Details

Keywords: Information; Announcements; Service Operations; Decision Making; Medical Specialties; Experience and Expertise; Medical Devices and Supplies Industry

Citation

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14 Feb 2023
HBS Case

Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis

immigration Spar, the Jaime and Josefina Chua Tiampo Professor of Business Administration and senior associate dean for Business and Global... View Details

Keywords: by Lane Lambert

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Technology & Operations Management Faculty - Faculty & Research

Technology & Operations Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Unit Head Robert S. Huckman Albert J. Weatherhead III Professor of Business Administration Howard Cox Healthcare... View Details

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Program Details - Doctoral

service projects are not eligible to participate in PRIMO. Program Expectations PRIMO Fellows are expected to fully participate in all aspects of summer programming. Expectations throughout the summer may include, View Details

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Case Development - Faculty & Research

sources. HBS also writes "armchair" cases based entirely on faculty’s general knowledge and experience. Moreover, in 1995, the School’s Educational Technology Services began producing multimedia cases that... View Details

21 May 2024
Research & Ideas

What the Rise of Far-Right Politics Says About the Economy in an Election Year

limits how much debt Italy can hold. So, the [far right] solution of limiting access to public services by excluding immigrants becomes more appealing to many voters. That helps explain why weak public View Details

Keywords: by Rachel Layne

01 Jun 2023
HBS Case

A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?

biased policing, have contributed to this trend. For Miller’s parents, money was tight, but their small row house in West Philadelphia was a happy, loving, and supportive home for Larry View Details

Keywords: by Dina Gerdeman; Apparel & Accessories

March 2007 (Revised April 2007)
Case

Micro Insurance Agency: Helping the Poor Manage Risk

By: Michael Chu and Jean Hazell

The notable success of insurance products for low-income clients of its microfinance network leads Opportunity International to launch the first global specialized microinsurance company, the Micro Insurance Agency (MIA). Building on the experience in 10 countries... View Details