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  • All HBS Web  (8,858)
    • People  (36)
    • News  (2,834)
    • Research  (4,014)
    • Events  (30)
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  • 29 Jan 2021
  • News

Holding Business to Account

fall of 2020, Boston Common had $3 billion in assets under management and a mission to be, as Aiyer explains, “responsible investors who pursue financial returns but who also use the unique access and voice... View Details
  • 16 Feb 2022
  • News

Holding Business to Account

returns but who also use the unique access and voice we have as investors to engage management and redirect corporate efforts toward long-term sustainability.” The firm has been active in encouraging... View Details
  • Web

From C-Suite to CEO - Alumni

what you can offer and what the company needs. Utilize Baker Library to find industry overviews and latest news and build your target list of companies. Connect directly with a Baker Librarian for support at infoservices@hbs.edu or View Details
  • 13 Aug 2012
  • Research & Ideas

When Good Incentives Lead to Bad Decisions

employment and economic growth," Cole explains. "But they often find it hard to get access to financing because they lack the large amounts of collateral that banks... View Details
Keywords: by Carmen Nobel; Banking
  • 01 Mar 2012
  • News

Putting Ghosts to Rest

where almost everyone was poor (living on less than $1 per day) and stuck on tiny hillsides. How on earth would this work? There were few people with the skills to care for the cows, little land for grazing,... View Details
Keywords: Chris Maloney; Animal Production and Aquaculture; Agriculture; Social Assistance; Health, Social Assistance
  • 06 Nov 2023
  • Research & Ideas

Did You Hear What I Said? How to Listen Better

is going to a concert over the weekend can signal she cares on Monday morning by asking the employee about the show. “We often have very unreasonable expectations about how hard it is View Details
Keywords: by Michael Blanding
  • 27 Mar 2020
  • News

Lessons from Italy’s Response to Coronavirus

  • 9 May 2011 - 11 May 2011
  • Conference Presentation

How Firms Respond to Mandatory Information Disclosure

By: Anil Doshi, Michael Toffel and Glen W. S. Dowell
When new institutional pressures arise, which organizations are particularly likely to resist or acquiesce? When subjected to new information disclosure mandates, an increasingly popular form of market-based government regulation, which types of organizations are... View Details
Keywords: Corporate Disclosure; Governing Rules, Regulations, and Reforms; Environmental Regulation; Corporate Social Responsibility and Impact; Organizational Change and Adaptation
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Doshi, Anil, Michael Toffel, and Glen W. S. Dowell. "How Firms Respond to Mandatory Information Disclosure." Paper presented at the Alliance for Research on Corporate Sustainability Annual Research Conference, Philadelphia, PA, May 9–11, 2011.
  • 24 Jun 2008
  • Working Paper Summaries

Bank Structure and the Terms of Lending to Small Businesses

Keywords: by Rodrigo Canales & Ramana Nanda; Banking
  • July 2024 (Revised January 2025)
  • Case

Rockefeller Philanthropy Advisors: Bringing Systematic Investment to Philanthropy

By: Lauren Cohen, Hao Gao, Alexander Bischoff and Sophia Pan
Melissa Berman, CEO of Rockefeller Philanthropy Advisors (RPA), evaluated her client’s philanthropy project and its mediocre performance. RPA was a segment of the Rockefeller Family Office’s Philanthropy Department, becoming an independent charity in 2002. Consistently... View Details
Keywords: Philanthropic Sector; Foundation; Due Diligence; Humanitarianism; Humanitarian Assistance; Grants; HNW Products And Services; Donations; Impact; Advisor; Advice; Consulting; Funding; Consulting Services; Family Business; Cost vs Benefits; Developing Countries and Economies; Private Sector; Spending; Mission and Purpose; Philanthropy and Charitable Giving; Performance Evaluation; Nonprofit Organizations; Reputation; Social and Collaborative Networks; Social Issues; Wealth and Poverty; Experience and Expertise; Consulting Industry; New York (city, NY); New York (state, US); United States
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Cohen, Lauren, Hao Gao, Alexander Bischoff, and Sophia Pan. "Rockefeller Philanthropy Advisors: Bringing Systematic Investment to Philanthropy." Harvard Business School Case 225-005, July 2024. (Revised January 2025.)
  • 2019
  • Article

Overcoming Cultural Resistance to Open Source Innovation

By: John Winsor, Jin Hyun Paik, Michael Tushman and Karim R. Lakhani
Purpose: This article offers insight on how to effectively help incumbent organizations prepare for global business shifts to open source and digital business models.
Design/methodology/approach: Discussion related to observation, experience and case studies... View Details
Keywords: Open Source Innovation; Organizational Culture; Organizational Change and Adaptation; Business Model; Technological Innovation; Collaborative Innovation and Invention
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Winsor, John, Jin Hyun Paik, Michael Tushman, and Karim R. Lakhani. "Overcoming Cultural Resistance to Open Source Innovation." Strategy & Leadership 47, no. 6 (2019): 28–33.
  • August 2015
  • Article

Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics

By: Thomas C Tsai, Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom and Raffaella Sadun
National policies to improve health care quality have largely focused on clinical provider outcomes and, more recently, payment reform. Yet the association between hospital leadership and quality, although crucial to driving quality improvement, has not been explored... View Details
Keywords: Hospitals; Quality; Governing and Advisory Boards; Management Practices and Processes; Service Delivery; Health Care and Treatment; Health Industry
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Tsai, Thomas C., Ashish K. Jha, Atul A. Gawande, Robert S. Huckman, Nicholas Bloom, and Raffaella Sadun. "Hospital Board and Management Practices Are Strongly Related to Hospital Performance on Clinical Quality Metrics." Health Affairs 34, no. 8 (August 2015): 1304–1311.
  • 01 Sep 2008
  • News

Letters to the Editor

later, that he cared more about his company than about Phil. Ron Demer (MBA ’64) Ithaca, NY Happy to Be in the GOP We hope the Bulletin will also make space for an official of the Republican Party View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Government; News, Library, Internet, and Other Services; Information
  • 2023
  • Working Paper

Saving and Consumption Responses to Student Loan Forbearance

By: Justin Katz
How do households adjust savings and consumption in response to liquidity from debt relief? I study this question using policy variation induced by federal student loan forbearance in the 2020 CARES Act and an individual-level panel of daily financial transactions for... View Details
Keywords: Saving; Consumer Behavior; Borrowing and Debt; Interest Rates; Financial Liquidity; Personal Finance; Government Legislation
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Katz, Justin. "Saving and Consumption Responses to Student Loan Forbearance." SSRN Working Paper Series, January 2023.
  • 01 Mar 2010
  • News

How to Spur Prosperity

activity already exists. The process within the stimulus funding has been absolutely the opposite. It’s been opaque, and since it’s been difficult to figure out what’s going on, clean-tech companies have hired lobbyists View Details
Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Administration of Economic Programs; Government
  • 20 Dec 2017
  • Lessons from the Classroom

How to Design a Better Customer Experience

issue, show empathy, and solve it. “I’m not saying functionality and value aren’t important, but you should aim for the hearts of your customers, not just their heads,” Thomke says. “You do that through empathy, by putting yourself in the customer’s shoes. You take... View Details
Keywords: by Dina Gerdeman; Health; Entertainment & Recreation
  • 19 Mar 2014
  • Research & Ideas

A Brand Manager’s Guide to Losing Control

Thanks (or no thanks) to social media, brand managers have lost the power to control the perception of their products through carefully orchestrated advertising campaigns. These days, consumers are in... View Details
Keywords: by Carmen Nobel; Advertising
  • 21 Apr 2017
  • News

Good Riddance to Big Insurance Mergers

  • 04 Feb 2002
  • Research & Ideas

How a Juicy Brand Came Back to Life

acts as by grand designs precisely executed. The managerial temperament makes itself known and felt in those small, almost unconscious, actions and decisions. Variations in temperament go a long way toward explaining why brands that flourish in the View Details
Keywords: by John Deighton; Food & Beverage
  • Article

Your Sales Training Is Probably Lackluster. Here's How to Fix It

By: Frank V. Cespedes and Yuchun Lee
U.S. companies spend over $70 billion annually on training and an average of $1,459 per salesperson—almost 20% more than they spend on workers in all other functions. Yet, when it comes to equipping sales teams with relevant knowledge and skills, the ROI of sales... View Details
Keywords: Salesforce Management; Training
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Cespedes, Frank V., and Yuchun Lee. "Your Sales Training Is Probably Lackluster. Here's How to Fix It." Harvard Business Review (website) (June 12, 2017).
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