Publications

September–October 1998
Article

How to Kill Creativity

By: T. M. Amabile

The article addresses the topic of business creativity, its benefits, and how managers can inspire it. The author's research shows that it is possible to develop the best of both worlds: organizations in which business imperatives are attended to and creativity... View Details

Keywords: Creativity; Situation or Environment; Motivation and Incentives; Organizational Culture; Management Practices and Processes

Find at Harvard

2021
Book

Lead and Disrupt: How to Solve the Innovator's Dilemma

By: Charles A. O'Reilly III and Michael Tushman

Why do successful firms find it so difficult to adapt in the face of change—to innovate? In the past ten years, the importance of this question has increased as more industries and firms confront disruptive change. The pandemic has accelerated this crisis, collapsing... View Details

Keywords: Organization Change And Adaptation; Organizational Change and Adaptation; Disruptive Innovation; Innovation and Management; Leading Change

17 Aug 2010
First Look

First Look: August 17

discriminant validity from voice-related individual and organizational factors and their incremental predictive validity on workplace silence. Collectively, the results from the four studies indicate the prevalence of implicit voice... View Details

Keywords: Martha Lagace

August 1975 (Revised July 1983)
Case

Lincoln Electric Co.

By: Norman A. Berg

Covers the strategy and management practices of the world's largest manufacturer of welding equipment. Discusses the compensation system and company culture, and the leadership style of management. View Details

Keywords: Construction; Compensation and Benefits; Leadership Style; Business or Company Management; Organizational Culture; Business Strategy; Manufacturing Industry

15 Mar 2011
First Look

First Look: March 15

That They Are Now Losing Authors:Michael I. Norton and Samuel R. Sommers Publication:Perspectives on Psychological Science (forthcoming) Abstract Although some have heralded recent political and cultural developments as signaling the... View Details

Keywords: Sean Silverthorne

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

negotiated relationship that individuals have with other individuals or that individuals have with society. In addition, there is a cultural quality about what constitutes a leader that changes across social situations, whether we are... View Details

Keywords: by Martha Lagace; Education

22 Sep 2009
First Look

First Look: September 22

forces within the team. Ends with a discussion of bridging differences in teams across both geographic and cultural divides. Purchase this note: http://cb.hbsp.harvard.edu/cb/product/410051-PDF-ENG Radiant Cosmetics: What's in a Pout?... View Details

Keywords: Martha Lagace

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

pandemic is likely to change how companies do business. Here’s what they said: Michael Beer: Organizations will develop trust-based cultures with employees The coronavirus challenge demands an organization-wide, honest conversation that... View Details

Keywords: by Dina Gerdeman

14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

process." In the end he made us all better defensive players because of it. For hiring managers, one lesson is to understand the dominant type of motivation supported by your corporate culture and hire people who thrive in those... View Details

Keywords: by Sean Silverthorne; Sports

01 Apr 2013
Research & Ideas

First Minutes are Critical in New-Employee Orientation

The first few minutes of new employee orientation, if done right, can lead to happier and more productive workers and, ultimately, increased customer satisfaction. Unfortunately, a lot of companies do it wrong. In many firms, employee orientation focuses solely on... View Details

Keywords: by Carmen Nobel; Web Services; Service; Telecommunications

05 Jul 2022
What Do You Think?

Have We Seen the Peak of Just-in-Time Inventory Management?

into inventory management formulae, be the order of the day? Have we seen the peak use of “just in time” inventory management? What do you think? Share your thoughts in the comments below. Editor's note: Heskett explores the leader's role in his book, Win From Within:... View Details

Keywords: by James Heskett; Manufacturing; Shipping; Transportation

26 Jul 2016
First Look

July 26, 2016

Organizational Model to Drive Growth Pal's Sudden Service has developed a unique operating model and organizational culture in the quick-service restaurant business. With a... View Details

Keywords: Sean Silverthorne

25 Mar 2021
Blog Post

Meet the Student Academic Services Support Team at HBS!

acclimating to American culture and living in a new country, concerns related to speaking and writing in English as a second language and how to participate effectively in class discussions, and adjusting to the case-based pedagogy.... View Details

August 2017 (Revised February 2023)
Case

Managing Diversity and Inclusion at Yelp

By: Michael Luca, Joshua Schwartzstein and Gauri Subramani

This case explores the industry-wide lack of employee diversity in the technology sector and Yelp’s decision to take a leadership position in identifying strategies to increase diversity. The goal of the case is to provide an opportunity for students to develop a... View Details

Keywords: Diversity; Employees; Leading Change; Strategy; Organizational Culture; Technology Industry

January 2024 (Revised June 2024)
Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg

In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details

17 Jan 2011
Research & Ideas

Being the Boss

that person is credible. Often you're dealing with the fact that the person is not only far away but might be of a different culture as well. And you've got to figure out how to interpret him or her. So what we have to explain is that... View Details

Keywords: by Carmen Nobel

July 2002 (Revised October 2002)
Case

Cirque du Soleil

By: Thomas J. DeLong and Vineeta Vijayaraghavan

Retaining talent is an issue for any company whose success relies on the creativity and excellence of its employees. This is especially true for Cirque du Soleil, the spectacularly successful "circus without animals," whose 2,100 employees include 500 artists--mimes,... View Details

Keywords: Retention; Employee Relationship Management; Business Strategy; Talent and Talent Management; Organizational Culture; Entertainment and Recreation Industry