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  • All HBS Web  (1,571)
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  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

and skills that the American economy needs.” (Higgins) “ provided it is spent on the areas where there is the greatest performance gap ” (Lewisman). Samuel Reich added that, “ it should (be) limited (to) schools where standard tests... View Details
Keywords: by James Heskett; Construction
  • 10 Jun 2014
  • First Look

First Look: June 10

Convergence, and Economic Performance By: Delgado, Mercedes, Michael E. Porter, and Scott Stern Abstract—This paper evaluates the role of regional cluster composition in regional industry performance. On the one hand, diminishing returns... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2012
  • First Look

First Look: November 13

measure of national competitiveness. Download the paper: http://papers.nber.org/papers/w18249 Clusters, Convergence, and Economic Performance Authors:Mercedes Delgado, Michael E. Porter, and Scott Stern Abstract This paper evaluates the... View Details
Keywords: Sean Silverthorne
  • 25 Jan 2011
  • First Look

First Look: Jan. 25

effect of greater rivalry dominates for less uncertain problems whereas the effect on the extreme value prevails for more uncertain problems. Adding competitors thus systematically increases overall contest performance for... View Details
Keywords: Sean Silverthorne
  • 15 Apr 2008
  • First Look

First Look: April 15, 2008

portable, but with inferior performance characteristics, the Montague folding bicycle has the look, feel, and performance of a standard bicycle. However, while the firm has experienced notable success since... View Details
Keywords: Martha Lagace
  • September 2019
  • Case

Shell: A Company of Opportunity?

By: Joseph B. Fuller and Emer Moloney
The Opportunity Hub was a cloud-based platform that enabled managers to market projects they were working on and associated resourcing needs as “Opportunity Owners” and employees, or “Opportunity Seekers,” to browse these statements of need and engage when they had... View Details
Keywords: Business Divisions; Change Management; Competency and Skills; Experience and Expertise; Talent and Talent Management; Energy; Energy Sources; Non-Renewable Energy; Renewable Energy; Human Resources; Employees; Retention; Collaborative Innovation and Invention; Innovation and Management; Innovation Strategy; Technological Innovation; Jobs and Positions; Job Design and Levels; Knowledge Sharing; Knowledge; Knowledge Use and Leverage; Labor; Human Capital; Labor Unions; Leading Change; Resource Allocation; Organizational Change and Adaptation; Performance Evaluation; Performance Productivity; Strategic Planning; Projects; Motivation and Incentives; Business Strategy; Social and Collaborative Networks; Technology Platform; Chemical Industry; Energy Industry; Information Technology Industry; Technology Industry; United Kingdom; Netherlands
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Fuller, Joseph B., and Emer Moloney. "Shell: A Company of Opportunity?" Harvard Business School Case 320-025, September 2019.
  • 14 Oct 2014
  • First Look

First Look: October 14

Transparency Trap By: Bernstein, Ethan Abstract—To get people to be more creative and productive, managers increase transparency with open workspaces and access to real-time data. But less transparent work environments can yield more-transparent employees. View Details
Keywords: Sean Silverthorne
  • 02 Sep 2014
  • Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

Gareth Olds grew up toeing the poverty line. For years his parents struggled to support three children in Anchorage, Alaska, where food costs run high. His stepfather held down a steady but low-paying job as a dental assistant, and his mom View Details
Keywords: by Carmen Nobel; Health
  • 19 Apr 2016
  • First Look

April 19, 2016

employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not getting the return they expect on their investment in training and education. By investing in training... View Details
Keywords: Sean Silverthorne
  • 11 Jul 2005
  • Research & Ideas

The New International Style of Management

systems remain powerful and distinct. With that caveat, Palepu observes, "In general, world-class companies facing global competition do appear to benchmark themselves with global best practices and performance standards." He... View Details
Keywords: by Garry Emmons
  • 29 May 2001
  • Research & Ideas

How Technological Disruption Changes Everything

personal-care physicians, nurses, and even self-care practitioners with some level of training to do work once performed only by specialists. Disruptive innovation, in this way, always moves upmarket, Christensen said. Not only will this... View Details
Keywords: by Sean Silverthorne; Health
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

status-quo-preserving story that prevails despite countervailing evidence. We then advance systems-psychodynamic theory to show how organizations use this narrative and attendant policies and practices as an unconscious “social defense” to help View Details
Keywords: Dina Gerdeman
  • 04 Aug 2014
  • Op-Ed

Why Small-Business Lending Is Not Recovering

economists have recently modeled that increasing regulatory burdens are forcing banks to hire additional full-time employees focused on oversight and enforcement, which can hurt the return on assets of some community banks by as much as... View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 26 Jun 2012
  • First Look

First Look: June 26

Ashraf, Oriana Bandiera, and Kelsey Jack Abstract A substantial body of research investigates the design of incentives in firms, yet less is known about incentives in organizations that hire individuals to perform tasks with positive... View Details
Keywords: Sean Silverthorne
  • 25 May 2010
  • First Look

First Look: May 25

attempting the transformation required to embrace a new, dominant technology—the choice to maintain focus on the old technology. In considering this choice we distinguish between "racing" strategies, which attempt to fight off the rise of the new technology... View Details
Keywords: Martha Lagace
  • 18 Dec 2012
  • First Look

First Look: December 18

Quarterly (forthcoming) Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity research, we propose that the... View Details
Keywords: Carmen Nobel
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

available at this time. When Professionals Have to Lead: A New Model for High Performance Authors:Thomas J. DeLong, John Gabarro, and Robert Lees Publication:Harvard Business School Press, 2007 Abstract For too long, professional services... View Details
Keywords: Martha Lagace
  • 17 Jun 2014
  • First Look

First Look: June 17

  Publications August 2013 California Management Review What Impact? A Framework for Measuring the Scale & Scope of Social Performance By: Ebrahim, Alnoor, and V. Kasturi Rangan Abstract—Organizations with social missions, such as... View Details
Keywords: Sean Silverthorne
  • 01 Oct 2001
  • What Do You Think?

Will Information Technology Really Turn Organizations Upside Down This Time?

individual performance may be penalized? What about the potential for substituting technology for judgement on the frontline? What about the fact that frontline employees are paid according to their rank... View Details
Keywords: by James Heskett
  • 26 Apr 2004
  • Research & Ideas

A Clear Eye for Innovation

connections between the breakthrough initiatives and the conventional operation, bringing together all employees in a common cause and preventing organizational separation from turning into organizational fragmentation. As Bradley noted,... View Details
Keywords: by Charles A. O'Reilly III & Michael L. Tushman
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