Publications

24 Feb 2015
News

Why Your Potential Could Be More Important Than Your Accomplishments

12 Jan 2013
News

In Defense Of the CEO...

10 Jan 2005
Research & Ideas

Motivation and the Cross-Sector Alliance

underlying framework that compels such partnerships as between a food bank in Mexico and a supermarket in the United States, providing insights into the DNA of a successful collaboration that are broadly applicable. Our excerpt from the book, coauthored View Details

Keywords: by James Austin, Ezequiel Reficco & SEKN research team

26 Sep 2017
News

The Industry That Treats Its Customers Worse Than Any Other

19 Feb 2019
First Look

New Research and Ideas, February 19, 2019

deductibles. We show how choice difficulties or biases may lead patients to respond to such increases in patient cost-sharing by reducing demand for high-value care, muddying the traditional argument that the price elasticity of demand... View Details

Keywords: Sean Silverthorne

May 2010 (Revised January 2012)
Case

The Robin Hood Foundation

By: Alnoor Ebrahim and Cathy Ross

Created by hedge fund and financial managers, the Robin Hood Foundation fights poverty through grants to nonprofit organizations. As the global financial crisis continues to impact the poor disproportionately, the Foundation needs to ensure that its funds are being... View Details

Keywords: Nonprofit Organizations; Philanthropy and Charitable Giving; Poverty; Organizational Design; Performance Effectiveness; Financial Crisis; Programs; Measurement and Metrics

12 May 2015
News

Bill Gates, Andy Grove and Steve Jobs: The Strategies They Shared

2016
Book

Lead and Disrupt: How to Solve the Innovator's Dilemma

By: Charles A. O'Reilly and Michael Tushman

In the past few years, a number of well-known firms have failed—think of Blockbuster, Kodak, and RadioShack. When we read about their demise, it often seems inevitable—a natural part of "creative destruction." But closer examination reveals a disturbing truth:... View Details

Keywords: Organizational Change and Adaptation; Disruptive Innovation; Innovation and Management

Find at Harvard

09 Sep 2008
First Look

First Look: September 9, 2008

Working PapersHow Firms Respond to Being Rated Authors:Aaron K. Chatterji, Michael W. Toffel Abstract While many independent rating systems are designed primarily to help buyers overcome information asymmetries when making purchasing... View Details

Keywords: Sean Silverthorne

31 Jan 2017
News

CEOs Face Off Against Trump (or Not)

Robert S. Kaplan

Robert S. Kaplan is Senior Fellow and Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. He joined the HBS faculty in 1984 after spending 16 years on the faculty of the business school at Carnegie-Mellon University, where he... View Details

Keywords: health care; nonprofit industry

12 Oct 2006
First Look

First Look: October 12, 2006

Working PapersDo Corporate Social Responsibility Ratings Predict Corporate Social Performance? Authors:Aaron K. Chatterji, David I. Levine, and Michael W. Toffel Abstract Ratings of corporations' environmental activities and... View Details

Keywords: Sean Silverthorne

16 Nov 2017
News

Perspectives, Part One: Five Forces, Politics and Porter & Gehl: “Why Competition in the Politics Industry is Failing America”

06 Aug 2013
First Look

First Look: August 6

All Ranks Are Local: Why Humans Are Both (Painfully) Aware and (Surprisingly) Unaware of Their Lot in Life By: Norton, Michael I Abstract—No description available. Publisher's link:... View Details

Keywords: Anna Secino

Research Summary

Computer-assisted work and business scalability

My dissertation investigates how computer-assisted work (CAW) contributes to the ability of organizations to grow efficiently. Using survey data from over two hundred small wealth management firms, I analyze the relationships between CAW, growth aspirations, product... View Details

January 2003 (Revised April 2003)
Case

KIPP National, 1999 (A): Designing a School Network

Covers the origin, evolution, and nature of the KIPP Academies, two high-performing public middle schools founded in 1995 by Michael Feinberg and David Levin in Houston and New York. In January 2000, Feinberg and Levin meet with Scott Hamilton, managing director of the... View Details

Keywords: Business Model; Middle School Education; Expansion; Education Industry; Houston

19 May 2010
News

D. Alfred N. & Lynn Manos Page Prize for Sustainability Issues in Business Curricula

December 2021 (Revised January 2023)
Case

Katerra (A)

By: Lindsay N. Hyde, Thomas R. Eisenmann and Tom Quinn

In April 2020, Katerra executives struggled with a series of decisions that would determine the fate of one of the best-funded construction startups in history. Katerra was founded in 2015 by technology-industry executive Michael Marks and commercial real estate... View Details

Keywords: Business Startups; Insolvency and Bankruptcy; Entrepreneurship; Failure; Construction; Real Estate Industry; Technology Industry; United States