User Experience Design - Publications - Faculty & Research

06 Oct 2023
Blog Post

Short Intensive Programs 2024 Preview: From Climate Change to Formula 1

year of exploring the direct-to-consumer market. Schlesinger considers it a perfect module for their subject and a unique opportunity for all MBA students. “We have all the flexibility in the world to design something that is uniquely... View Details

10 Oct 2007
First Look

First Look: First Look: October 10

for assigning children to schools in Boston and New York and for facilitating exchanges of kidneys. Computers enable the design of "smart markets" that combine the inputs of users in complex ways:... View Details

Keywords: Martha Lagace

01 Aug 1998
News

High Honors

designed an innovative field-study course called Consulting and Management Practice. The course provided student teams with intensive faculty coaching on projects with actual clients. Turner cites the course as his "most rewarding View Details

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

scathing review. "Review sites should be careful in making sure that the freshness of reviews is coherent with current status." It cuts both ways: Restaurants can manipulate users to write positive reviews by offering discounts—or even by... View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

29 Jan 2008
First Look

First Look: January 29, 2008

effect of external finance. Download the paper: http://www.hbs.edu/research/pdf/08-047.pdf Peer Effects and Entrepreneurship Authors:Ramana Nanda and Jesper B. Sorensen Abstract We examine whether the likelihood of entrepreneurial activity depends on the prior career... View Details

Keywords: Martha Lagace

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Online Business Strategy Course | HBS Online

deepen your company’s competitive advantage. We live in an ever changing world and in order to keep up and become successful, continuous education is a must-do. Ozgur Taskaya User Acquisition Manager at Adcash Make stronger strategic... View Details

February 2025
Case

Luca de Meo at Renault Group (A) (Abridged)

By: Emily Truelove, Linda A. Hill and Lydia Begag

When Luca de Meo became CEO of Renault Group in 2020, the 122-year-old French automaker faced financial challenges and the double technological disruption of the automotive industry: the shift to electric vehicles (EVs) and the rise of software-defined vehicles (SDVs).... View Details

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C. Roland Christensen - Christensen Center for Teaching & Learning

for a revised version of the School’s Business Policy course. Designed to give students the strategic perspective they would need as general managers, Business Policy became a jewel in the HBS curriculum and a source of many pioneering... View Details

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

intelligence, IQ, personality, values, and experience A demonstration of executive intelligence must lie in the demonstrable ability to act and execute." Paul Jackson took us to the next step in commenting, "Once defined, how do... View Details

Keywords: by James Heskett

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

platform to outside developers, Facebook’s success had been based on an open exchange between users, designers of apps posted on the site, and particularly advertisers making use of user information to View Details

Keywords: by James Heskett; Web Services; Information Technology

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Impact of the New Medium - Edwin H. Land & Polaroid | Harvard Business School

exposure, lighting, background, and composition. Walter Dorwin Teague, who also designed Polaroid's glare-free desk lamps, created a camera body made of die-cast aluminum with a satin-brushed chromium finish. The Model 95 weighed four... View Details

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Online Business Analytics Course | HBS Online

Testing Interpreting A/B Tests Show Hide Details Concepts Designing and Performing Hypothesis Tests Improving the Customer Experience Featured Exercises Develop and test hypotheses in Excel to assess the... View Details

September 2006 (Revised August 2008)
Module Note

Assessing Your Organization's Capabilities: Resources, Processes and Priorities

By: Clayton M. Christensen and Stephen P. Kaufman

Summarizes a model that helps managers determine what sorts of initiatives an organization is capable and incapable of managing successfully. The factors that affect what an organizational unit can and cannot accomplish can be grouped as resources, processes, and the... View Details

Keywords: Business Model; Experience and Expertise; Innovation and Management; Business Processes; Organizational Design; Organizational Structure; Mathematical Methods

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26 Apr 2022
Book

What Does Your Business Stand For? Why Building Trust Starts with Purpose

principles into every aspect of the organization. This purpose serves as a compass to guide all decisions, but also as an operating system that shapes all facets of the business, including its strategy, culture, and its public relations. It enables the organization to... View Details

Keywords: by Ranjay Gulati

TeachingInterests

Managing Human Capital

By: Ethan S. Bernstein

The Managing Human Capital course has been specifically designed to teach practical skills for the future general manager (not just the human resource practitioner) who seeks to manage both other people and her or his own career with optimal... View Details

Research Summary

Political Risk, Foreign Intervention and International Arbitration

The Empire Trap: America's Attempts to Protect Property Rights Overseas, 1898-2008, is a history of the U.S. government's attempts to protect the property rights of American investors when they venture outside the boundaries of the United... View Details

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Credential of Leadership, Impact, and Management in Business | HBS Online

Experienced Leaders. The New Leaders path is designed for people with zero to three years of managerial experience and two or more years of overall professional experience. The Experienced Leaders path is... View Details

30 Jun 2022
News

Scaling Hope

trained as a parent peer coach for families, is using his years of business experience to build the tools he wished had been available when his family was confronting addiction and is sharing his own View Details

01 Mar 2024
News

Come Sail Away

decaying fabric or high-priced designer numbers. Sard addressed that gap by cofounding the brand Tombolo with childhood best friend Chris Galasso, creating unisex “escapewear” described by Forbes as “something your dad’s coolest cousin... View Details

Keywords: Julia Hanna; entrepreneurship; manufacturing; career path; Apparel Manufacturing; Manufacturing

03 Sep 2013
Working Paper Summaries

How the Zebra Got Its Stripes: Imprinting of Individuals and Hybrid Social Ventures

Keywords: by Matthew Lee & Julie Battilana

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