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Show Results For
- All HBS Web
(2,254)
- People (4)
- News (660)
- Research (1,177)
- Events (2)
- Multimedia (52)
- Faculty Publications (656)
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- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
striking. It shows the trust and respect these companies have for their people. By giving staff certain goals they need to meet, as well as work on teams that may cut across many parts of the business, employees are motivated very... View Details
Keywords: by Sean Silverthorne
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
- 28 Jan 2013
- Research & Ideas
Helping Yelp Create More Accurate Reviews
these insights when deciding the order in which they show restaurants." Luca says he uses Yelp to find restaurants when he travels, but with limits. He trusts recommendations when they are offered by a large number of reviewers--800... View Details
- 17 Jan 2017
- First Look
First Look at New Research: January 17
Through Social Media: Passable Trust and the Paradox of Non-work Interactions By: Neeley, Tsedal, and Paul Leonardi Abstract—Despite the recognition that knowledge sharing among employees is necessary to enact knowledge strategy, little... View Details
Keywords: Sean Silverthorne
- 08 Oct 2012
- Research & Ideas
The Immigrants Who Built America’s Financial System
United States, which really is a different kind of country, needed these people. Hamilton couldn't have done what he did anywhere else. He arrives in 1772, and 18 years later, he's running the country. The reason he's able to do that is the View Details
- 15 May 2018
- First Look
New Research and Ideas, May 15, 2018
productive. That’s a missed opportunity. Questioning is a powerful tool for unlocking value in companies: It spurs learning and the exchange of ideas, it fuels innovation and better performance, and it builds trust among team members. And... View Details
Keywords: Dina Gerdeman
- 24 Jul 2013
- Op-Ed
Detroit Files for Bankruptcy: HBS Faculty Weigh In
Charitable Trust did a study of both pension and OPEB shortfalls in the 30 largest cities in the United States. The unfunded pension deficits for these cities amounted to $99 billion, while the unfunded retiree healthcare benefits totaled... View Details
- 14 Nov 2019
- Book
Lifting the Lid on Turkey's Hidden Business History
and the present. (The comparable figures for India are $330 and $2,104). Nonetheless, likely negative outcomes range from poor quality construction and growing work-related accidents to the remarkably low level of personal trust seen in... View Details
Keywords: by Sean Silverthorne
- 07 Dec 2016
- HBS Case
Why Millennials Flock to Fintech for Personal Investing
faith in the power of technology to solve their problems. (In fact, the Occupy Wall Street generation may be more likely to trust a fintech company than a big New York banking firm.) Moreover, millennials are heavy users of social media,... View Details
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
people are chronically disappointed and frustrated by their experiences as consumers and employees. We no longer trust large organizations to serve our needs. On every level, we are experiencing a divisive "us vs. them"... View Details
Keywords: by Martha Lagace
- 05 Nov 2009
- Research & Ideas
A Market for Human Cadavers in All but Name?
such competition is to be expected in more mature markets. Greater availability of cadavers for medical science could accelerate the quality of medical training and procedures—a fact most users recognize. Nonetheless, how much trust can... View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
inherent right to practice medicine unless the organization can demonstrate good results. This is a much better way to be held accountable than today's flawed malpractices system. Q: How would health plans change? What new roles would they take on? A: Health plans have... View Details
- 18 Jan 2021
- Book
How Thinking Like a Startup Helps Governments Solve More Problems
taking the calls of people asking, “Where can we send help?” The answer, in most US places affected by tragedy, was a local foundation. Best practices was to have an established, trusted organization collect donations and administer the... View Details
Keywords: by Martha Lagace
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
cultural metacognition scores were more apt to build trust with their different culture collaborators in order to act on their suggestions. The takeaway from both papers, says Chua, is that people can become better at increasing their... View Details
Keywords: by Michael Blanding
- 09 Aug 2013
- Research & Ideas
Read All About It: Digital CEO Buys Traditional Media!
asking exactly what role a newspaper can play in a consumer's life? As a physically distributed printed daily paper carrying local classified advertising, probably not much. But imagine a world that lacked a trusted intermediary selecting... View Details
- 26 Jun 2012
- First Look
First Look: June 26
technical champion, trusted advisor, and engaged toolmaker-and trace the movements of experts between these positions. Our empirical findings and theoretical framework contribute to our understanding of the nature of expert influence and... View Details
Keywords: Sean Silverthorne
- 26 Jan 2009
- Research & Ideas
Where is Home for the Global Firm?
well-integrated will not be able to handle such reallocations, as trust and preexisting relationships will be particularly critical in these settings. Growing a culture is also much more challenging in such a 'decentered' setup, and such... View Details
Keywords: by Martha Lagace
- 25 Aug 2003
- Research & Ideas
Should You Sell Your Digital Privacy?
they trust? And wouldn't those trusted stores in return be motivated to use that information wisely? "The challenge is to give people a claim on their identities while protecting them from mistreatment," says Deighton. "The... View Details
- 23 Jun 2003
- Research & Ideas
Psychology, Pathology, and the CEO
Haythornthwaite engaged large teams to work on a new strategy for Invensys, while Jim Kilts devised Gillette's strategy for each line of business by himself, working with a small group of trusted executives. Greg Dyke virtually eliminated... View Details
Keywords: by Rosabeth Moss Kanter
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
many early employees will adjust to the scale of the business and the founders letting go of the details, some can become frustrated. They no longer feel “in the know” or recognized as the CEO’s trusted adviser on particular decisions for... View Details
Keywords: by Julia Austin