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- All HBS Web
(2,253)
- People (4)
- News (660)
- Research (1,177)
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- 02 May 2016
- Research & Ideas
Why People Don’t Vote--and How a Good Ground Game Helps
growing number of elections, and that is a cause for concern.” Fewer voters means less people having a stake in what government does, eroding trust of the governed—particularly by younger, poorer, and less educated citizens, who tend to... View Details
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
financial system is still fragile, it is definitely better. The banks have more capital, are making loans again, and have regained the trust of depositors. Company boards and management are asking more questions. On the other hand,... View Details
- 08 Jul 2008
- First Look
First Look: July 8, 2008
the quality of research. Does Familiarity Breed Trust? Revisiting the Antecedents of Trust Authors:Ranjay Gulati and Maxim Sytch Periodical:Managerial and Decision Economics 29 (March - April 2008): 165-190 Abstract This paper... View Details
Keywords: Martha Lagace
- 30 Sep 2014
- First Look
First Look: September 30
the puzzle of low adoption, we show that payouts improve trust in the product and that farmers shield payouts from claims by relatives. Download working paper:... View Details
Keywords: Sean Silverthorne
- 02 Nov 2016
- What Do You Think?
Are Employees Becoming Job 'Renters' Instead of 'Owners'?
management ploy that could only create a net long-term loss for the company, measured in part by its broken trust with its customers? In my book, the first group exhibited “renter” behaviors. The second group, on the other hand, were... View Details
Keywords: by James Heskett
- 07 Dec 1999
- Research & Ideas
Henry Heinz and Brand Creation in the Late Nineteenth Century
were of better quality and more reliable than competing goods. He knew many people, including retailers, did not trust bottled food. Its taste was not consistent and it frequently spoiled. In 1870, he did not have a laboratory in which to... View Details
Keywords: by Nancy F. Koehn
- 05 Jun 2014
- Research & Ideas
Fixing the ‘I Hate Work’ Blues
solution to this dilemma? I believe we need to restructure large organizations by giving much more responsibility and authority to first-line workers and paying them accordingly—with appropriate performance incentives. We need to trust... View Details
Keywords: by Bill George
- 18 Apr 2018
- First Look
First Look at New Research and Ideas, April 18, 2018
War II and the relative decline in importance of internationally-focused business groups during the second half of the twentieth century. The chapter then discusses the rise and fall of diversified and conglomerate type of groups like Hanson View Details
Keywords: Sean Silverthorne
- 14 Dec 2009
- Research & Ideas
Can Entrepreneurs Drive People Movers to Success?
these charges removed from the credit card ecosystem. Meanwhile, this holiday shopping season users ought to exercise special caution. A link promising extra savings may not be what it seems. Be careful even at trusted sites: Sites as... View Details
- 13 Dec 2004
- Research & Ideas
How Leaders Create Winning Streaks
accountability: Make information transparent and accessible, by fostering straight talk and communicating the facts, which builds trust and prevents denial. Cultivate collaboration: Create conversations across the organization; talking is... View Details
Keywords: by Rosabeth Moss Kanter & Walter Kiechel
- 21 Jan 2020
- Research & Ideas
Lessons for Retailers from the Rebirth of Indie Bookstores
says Raffaelli. “Many booksellers are voracious readers and serve as trusted guides who can point their customers to new genres or up-and-coming authors they might not have encountered,” he says. “Customers leave the store excited and... View Details
- 10 Apr 2019
- HBS Case
How Entrepreneurs Can Turn Lead Into Gold
know exactly what they need from a mentor. That process is really hard to write a contract for.” “You have to go out and make your own network happen.” Instead, entrepreneurs must rely on trust and mutual understanding, putting effort... View Details
- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
about negotiation stems from its inevitable uncertainty—and the realization that success is never wholly in our hands. That uncertainty and lack of control often breeds insecurity, defensiveness, and even hostility. "People worry about whether they are being too View Details
Keywords: by Michael Blanding
- 09 May 2011
- Research & Ideas
Moving From Bean Counter to Game Changer
or "ad hoc advisors," were functional experts valued for their experience, analysis and intuition. They had the trust of top management and the business people. But because their expertise was based on individual experience and tacit... View Details
- 05 Dec 2005
- What Do You Think?
Is Growth Good?
actually enable the kind of economic growth that we generally measure and read about. It's reasonably obvious, for example, that growth in such things as the rule of law, so-called transparency, and ethical behavior foster trust in... View Details
Keywords: by James Heskett
- 16 Dec 2014
- First Look
First Look: December 16
policies can be partially explained by respondents' low trust in government and a disconnect between concerns about social issues and the public policies meant to address them. Publisher's link: View Details
Keywords: Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
Dishonest Self-Reports Authors:Lisa L. Shu, Nina Mazar, Francesca Gino, Dan Ariely, and Max H. Bazerman Abstract Many business and governmental interactions are based upon trust with the assumption that all actors generally comply with... View Details
Keywords: Sean Silverthorne
- 12 Mar 2013
- First Look
First Look: March 12
use of limited malaria medications and preventing increased resistance to first-line malaria treatment. However, despite the evident potential benefits of RDTs, many clinicians in Zambia do not use them or simply ignore their results. Why don't they View Details
Keywords: Sean Silverthorne
- 30 Oct 2012
- First Look
First Look: October 30
the more than thirty units that had previously delivered acute stroke care. This case profiles the rollout of the new care delivery model in North Central London, where acute stroke care had previously been fragmented among five acute hospital View Details
Keywords: Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
publicly traded real estate investment trust (REIT) to her fellow board members and company management. The case explores interpersonal communications, influencing one's peers, leadership style, and board dynamics. The case also... View Details
Keywords: Sean Silverthorne