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Show Results For
- All HBS Web
(1,812)
- People (2)
- News (293)
- Research (1,318)
- Events (4)
- Multimedia (2)
- Faculty Publications (526)
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
team to what is actually going on. Effective customer selection requires segmenting a market based on the benefits that customers receive and perceive in the product or service. It focuses on buyers: understanding their problems and... View Details
Keywords: by Sean Silverthorne
- 08 Aug 2023
- Research & Ideas
The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?
organizations is also driving the trend, generating “digital trace data”—records of employee behavior captured on devices central to performing jobs everywhere, from the office to the factory floor to the job or delivery site. Spurred by... View Details
Keywords: by Ben Rand
- 2016
- Flash Talks
Rachel Arnett
- June 2010
- Supplement
Chet Huber on OnStar, video
By: Willy C. Shih
Chet Huber, general manager of GM's OnStar unit, givbes an update on how OnStar is doing, talks about the job OnStar does for consumers, and reflects on assembling the OnStar team. The video is organized into three chapters so that instructors may use then... View Details
Keywords: Product Positioning; Product Development; Service Delivery; Performance Evaluation; Groups and Teams; Auto Industry; Telecommunications Industry
Shih, Willy C. "Chet Huber on OnStar, video." Harvard Business School Video Supplement 610-716, June 2010.
- 01 Apr 2002
- News
Just Super
Moments after the New England Patriots upset the heavily favored St. Louis Rams 20-17 in Super Bowl XXXVI, Patriots owner Robert Kraft (MBA '65) thanked the team's fans "for helping us bring this championship home" and observed that "our View Details
- 06 Nov 2013
- What Do You Think?
Is Top-Down Resource Allocation on the Rise?
be familiar with specific opportunities) manages the context—organization, the way managerial performance is measured and rewarded, etc.—that shapes definition of opportunities and the selection of those to be supported. In this view,... View Details
Keywords: by James Heskett
- 08 Jan 2016
- Research & Ideas
Is it Worth a Pay Cut to Work for a Great Manager (Like Bill Belichick)?
empirically demonstrated that a manager’s ability was a very important factor in converting player performance into team victories in baseball. But it wasn’t just team View Details
- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
groups, but not large blocks. If a large corporate wishes to pursue such a goal, it is more prudent to execute it with a small team.” In a related comment, Ashok Jainn stated, “Age is no bar Super stretch goals, when they’re not handed down from the top but decided by... View Details
Keywords: by James Heskett
- 27 Jan 2014
- Research & Ideas
Family CEOs Spend Less Time at Work
a CEO's incentive to perform is in large part tied to what happens when he or she does not perform—a risk of getting ousted. But aligning a board to say we're going to start looking for someone else is a lot more complicated when the... View Details
Keywords: by Carmen Nobel
- 05 Sep 2012
- What Do You Think?
Will Business Management Save US Health Care?
others, and unwilling to think of themselves as members of teams rather than the stars and specialists they were taught to be. Twenty years ago, when I was invited to address a group of doctors, I was nearly laughed out of the room when I... View Details
- 01 Mar 2017
- Research & Ideas
A Good Thing Happens When Doctors Start Talking to Their Patients
performing costly medical procedures. And that’s a problem, argues Senior Fellow Robert S. Kaplan, the Marvin Bower Professor of Leadership Development, Emeritus, at Harvard Business School. “It becomes obvious that you can make the... View Details
- 25 Nov 2013
- Research & Ideas
Hiding From Managers Can Increase Your Productivity
together to facilitate visibility. The idea was that watching the workers would help managers improve operations and replicate innovations on one line across others, thus increasing productivity and driving down production costs. A research View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Most frequently involved were the emergency department, medical/surgical, operating room, and post-anesthesia care units, but some hospitals also included labs, the pharmacy, or medical records. The senior leadership teams engaged in MWRA... View Details
Keywords: by Paul Guttry
- November 1981
- Case
Assessing Managerial Talent at AT&T (A)
By: Michael Beer
Provides background on the assessment center used by AT&T to assess managerial potential for upper middle management. Contains assessment reports for two candidates. Raises questions about manpower training and development. Students may be asked which of the candidates... View Details
Keywords: Managerial Roles; Performance Evaluation; Management Teams; Executive Education; Management Skills
Beer, Michael. "Assessing Managerial Talent at AT&T (A)." Harvard Business School Case 482-035, November 1981.
- 06 Sep 2011
- Research & Ideas
How Small Wins Unleash Creativity
All good managers understand the importance of making sure that every member of a team feels personally motivated and necessary throughout the workday, lest their work should stagnate and suffer. But what's the key to igniting creativity,... View Details
Keywords: by Carmen Nobel
- February 2008
- Case
Moët Hennessy España
By: Tiziana Casciaro, Vincent Dessain and Elena Corsi
Since being appointed CEO of Moët Hennessy España (MHE), the Spanish subsidiary of the wine & spirits business of Louis Vuitton Moet Hennessy (LVMH), the world's leading luxury products group, Ramiro Otano had overseen a spectacularly successful run at the company by... View Details
Keywords: Interpersonal Communication; Growth and Development Strategy; Management Practices and Processes; Organizational Culture; Performance Effectiveness; Groups and Teams; Food and Beverage Industry; Spain
Casciaro, Tiziana, Vincent Dessain, and Elena Corsi. "Moët Hennessy España." Harvard Business School Case 408-108, February 2008.
- 2013
- Working Paper
Managing Firms in an Emerging Economy: Evidence from the Time Use of Indian CEOs
By: Raffaella Sadun
The success or failure of a company is often ascribed to the behavior of its CEO. Yet little is known about what top managers actually do, whether this matters for firm performance, and why it differs across firms. We provide some answers by developing a new survey... View Details
Keywords: Management Style; Performance; Outcome or Result; Management Teams; Manufacturing Industry; India
Sadun, Raffaella. "Managing Firms in an Emerging Economy: Evidence from the Time Use of Indian CEOs." Working Paper, 2013.
- 01 Dec 2011
- News
Reimagining the MBA
Elective Curriculum (Second Year) Authentic Leadership Development Leading Professional Service Firms Leading Teams Leading and Governing High Performing Nonprofit Organizations Managing Human Capital Power... View Details
- 01 Mar 2012
- News
Alumni Book Briefs
“invisible handshake” of collaborative networks. The Secret of Teams: What Great Teams Know and Do by Mark Miller (AMP 170, 2006 ) (Berrett-Koehler Publishers) What is the secret of high-performance teams? Miller tells a business fable... View Details
- 10 Mar 2002
- Research & Ideas
Breakthrough Negotiation: Don’t Leave It On the Table
and with the record of prior negotiations, and probe the backgrounds and reputations of their counterparts. At the same time, they recognize that conventional preparation has limitations. Even the best-equipped negotiating team must cope... View Details
Keywords: by Michael Watkins